ITIL 4 Foundation Launch - Countdown Has Begun!

1. www.mercurysolutions.co ITIL 4 Foundation Launch - Countdown Has Begun! As the most awaited update from in the history of ITIL is near, IT professionals from across the globe are anticipating domains and modules for ITIL 4 Foundation and what it will offer. Amidst all these doldrums, Mercury Solutions (the most entrenched and zealous for ITIL 4 launch), has already started enrolling participants in the Live Virtual Training of ITIL 4 Foundation, to be taught by industry experts, and world-class instructors soon.

2. www.mercurysolutions.co Let us go through the ITIL 4 Foundation New course overview and what all it is bringing to table for ITIL aspirants this time: This apparently is a 2-day course that is aimed to prepare participants for the examination leading to the new Foundation Certificate in IT Service Management. The course modules are developed and designed as an introduction to ITIL 4 and are assured to equip you in understanding an innovative and new manner to approach IT Service Management through a Service Value System (SVS), apparently, a new method that is now introduced. So, this is an essential course to get prepared for the new foundation certificate in ITIL 4. All you (as a participant) are good to get in the training program is Live Interactive Online training, Exam Voucher, Courseware (Digital Copy) or reference material, Copy of Official ITIL 4 Foundation Manuscript and a Course Completion Certificate from Mercury Solutions (kindly confirm the package details from the Training Consultant).

3. www.mercurysolutions.co ITIL 4 Foundation ITIL 4 Foundation – – Course Objective Course Objectives s After this 2-Day training program, you will get an understanding of the following: Overview of ITIL v3 5-step Lifecycle model. • Mapping of the current 26 processes and functions to the new ITIL 4 model. • 7 Guiding Principles of ITIL 4. • 4-dimensions of Service Management. • ITIL’s New Service Value Chain. • The 34 ITIL practices, with a focus on 18 of these. • Key concepts from Lean IT, Agile, DevOps, and Organizational Change Management, and why these are important to deliver business value. • How to make Transition from V3 to V4 How to make Transition from V3 to V4? ? Are you somebody who is already an ITIL V3 certified professionals? If Yes, you can now easily migrate to ITIL 4 technology. There is an ITIL Managing Professional Transition Module that covers the core elements from the ITIL Managing Professional stream. This module enables you to migrate your existing designations into the new certification stream of ITIL 4. You attain ITIL Managing Professional designation upon completing this module.

4. www.mercurysolutions.co Difference between ITIL v3 and ITIL v4: : Difference between ITIL v3 and ITIL v4 ITIL v3 ITIL v4 ITIL v3 describes Service Management around 26 processes and functions that are part of a continuous process of 5 life cycles: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. ITIL 4 equip you with more industry relevant and evolved perspective of a Service Value System (SVS). EXAM & CERTIFICATIO EXAM & CERTIFICATION N Exam Name - Foundation Certificate In IT Service Management. • It is a 60-Minute exam, which covers 40 MCQ questions. • The exam is administered by an independent examination body. • Passing marks required is 65% to get the certificate. • You attain 18 PDUs for Project Managers. • Mercury Solutions Limited provides world-class IT training programs and certifications like- VMware PMP CISSP CEH Oracle Microsoft

5. www.mercurysolutions.co