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consumer information standards for protection and validity. Lisa Marie Martinez. What we are talking about hierarchy of needs and information in high performing delivery systems Who needs to know? consumers – me and you sponsors providers Scenario – information hierarchies
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consumer information standards for protection and validity Lisa Marie Martinez
What we are talking about • hierarchy of needs and information in high performing delivery systems • Who needs to know? • consumers – me and you • sponsors • providers • Scenario – information hierarchies • correct visual city • correct visual national • Validity of information • ease of access and delivery without higher cost citizen guide Information hierarchies and valid data capture. Information delivery without the high cost privacy and consumer protection speed and accuracy for built once and used by many
What? ensuring information about each consumer (child) and customer (parent) is acquired and stored once
Hierarchy of information includes the grouping or categories within a subject or “thing”. • how does this affect you or why does this need your attention? • think of your checking account... • you have deposits • you have debits • you must not over spend beyond your deposit or balance • The federal budget is just like a checking account • The deposits must not exceed the spending Scenario-grouping information
Budgets and hierarchies of needs Who? In this scenario we are in the United States
a consumer a citizen me or you motivation-Acquires access to government public or private sector services
Motivationmanaging cost and delivery federal sponsor budget
Federal sponsor supplies a budget to the state administrator • The state administrator allocates the budget to each county • Then each county to each city State and local government
Global information delivery standards semantic relationships across global boundaries
A thing having 1 or more sub-grouping or categories. • In this example a county has 1 or more cities. • Cities must be grouped by county for many reasons, in this case to ensure single counting of budget needs or demand. • Every city and therefore the county will group the employees who support the cities for a county. Generic Systems Logic Architecture Agility
Allocation summary views rolling up by region natural hierarchy extended for states in a nation
Natural Hierarchy of information Enable Presentation rather than duplication
Validity Accountability and Auditability
If I am going to be monitored, I want public servants protecting my rights.
I’d take big brother if they are accountable and protect our rights.
each city has a series of zip codes • exceptions being less than 20% of the use cases • under-developed countries excluded but not forgotten; the value in ensuring those countries have the same model ensures cost and secure delivery • zip codes summarize populations in a generic manner and each local government has the option to enrich locally without changing the context of the information. • validity of information Pareto rules applied to this model
people are identified by zip code based on residence • permanent versus temporary would be an identifier • the rule being physical location business rule