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Reffing Older Players

Reffing Older Players. Reffing Older Players. What are the challenges in refereeing older players?. How Do Referees Manage Player Behavior?. A quiet word A look or gesture A friendly warning A caution or send-off. Dealing with Dissent. What is dissent?

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Reffing Older Players

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  1. Reffing Older Players

  2. Reffing Older Players What are the challenges in refereeing older players?

  3. How Do RefereesManage Player Behavior? • A quiet word • A look or gesture • A friendly warning • A caution or send-off

  4. Dealing with Dissent • What is dissent? • Disagreement, by word or action, with the referee’s decisions • Why do we care about dissent? Isn’t it part of sports? • The game is supposed to be fun! • Dissent usually indicates people are frustrated and not having fun. • Dissent, if allowed to persist, can escalate to overwhelm the game … • …and the referee!

  5. Dealing with Dissent • Fit the action to the circumstances. • Deal with it early. • Have a plan – the Three-Step Approach. • Step 1: Minimum response • Step 2: Formal response • Step 3: Ultimate response

  6. Step 1: Minimum Response • Try first for informal forms of intervention. • A quiet word • A look or gesture • Deliver a warning by speaking to a dissenting player. • Remain calm and professional. • Don’t try to be witty. • Give some latitude. • Don’t be defensive. • Acknowledge the dissent. • Require the player to accept the referee’s authority.

  7. Step 2: Formal Response • Caution the player and show the yellow card. • It’s no longer a discussion. • Make it clear that the behavior cannot continue, but don’t give an ultimatum. • If the player tries to “have the last word”, ignore it.

  8. Step 3: Ultimate Response • Send off the player (second caution for dissent). • Regardless of what the player says now, it’s over. • Don’t get drawn in. • Require player to leave the field. • If Steps 1 and 2 were used properly, it rarely gets this far!

  9. Game Control Tools

  10. Referees: Our Role in the AYSO Experience

  11. Who are the Referees’ “Customers?”

  12. Everyone Plays! “Customer service is not a department, it’s an attitude” - Unknown

  13. AYSO Ambassadors

  14. Great Refereeing = Great Customer Service • The Game Matters! • We Honor the Laws of the Game • Nurturing New Referees

  15. Tips and Tools • Use “The Triangle” • Teaching the Game • Embracing: Troublehsooters, “Help Desk.” • The Thank You

  16. We’re AYSO Ambassadors!

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