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Vehicles For Hire In the Convention Center District. November 3, 2009. Presentation Outline. Introduction Overview Options to Consider Recommendations Comments. 2. Presentation Outline. Introduction Overview Options to Consider Recommendations Comments. 3. What is the
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Vehicles For HireIn the Convention Center District November 3, 2009
Presentation Outline • Introduction • Overview • Options to Consider • Recommendations • Comments 2
Presentation Outline • Introduction • Overview • Options to Consider • Recommendations • Comments 3
What is the “Client Advisory Board”? The CAB is a group of internationally recognized meeting planners and tradeshow owners/organizers who have volunteered to provide advice to the Convention Center regarding marketing, facilities, services and operations. 4
Client Advisory Board Goals For the OCCC: • - To obtain direct, unfiltered client input • To collaborate on “best practices” • To support our clients, and the clients of our clients… • THE EXHIBITING COMPANIES AND ATTENDEES OF MAJOR MEETINGS AND TRADESHOWS. 5
Client Advisory Board Goals For the clients: • - To ensure the future viability of a major asset in adesirable destination • To collaborate with the destination’s suppliers on best practices • To collaborate with other event organizers on best practices 6
Attractions Coordinator Entertainment Golf Courses Lodging Food Functions Transportation to Site Event Management Audio Visual Community Transportation Tee Shirts A Building Decorator Printing Flowers 7
Attractions Coordinator Entertainment Golf Courses Lodging Food Functions Transportation to Site Event Management Audio Visual Community Transportation Tee Shirts A Building Decorator Printing Flowers 8
Meeting Planners Select Sites Based on a Variety of Factors Availability of Hotels & Facilities Destination Affordability Transporting Attendees Transportation Costs Distance Traveled by Attendees Climate Entertainment Percentage Considered “Very Important” Source: M&C Magazine’s Meetings Market Survey 9
American HeartAssociation American SportsfishingAssociation Christian Booksellers Association Client Advisory Board Member Organizations
American Academy of Family Physicians AetherQuest Solutions American Academyof Pediatrics Client Advisory Board Member Organizations 11
American Foundry Society American Occupational Therapy Association American Wind Energy Association Client Advisory Board Member Organizations
COLLABORATE Craft & Hobby Association Florida Nursery, Growers & Landscape Association Client Advisory Board Member Organizations 13
Healthcare Information & Management Systems Society InfoComm International International Association of Amusement Parks & Attractions Client Advisory Board Member Organizations
National Training and Simulation Association Premiere Shows, Inc. Risk & Insurance Management Society Client Advisory Board Member Organizations 15
AARP International Association of Chiefs of Police International Sign Association Client Advisory Board Member Organizations 16
National Automobile DealersAssociation The Florida Restaurant Show Golf Course Superintendants Association of America Client Advisory Board Member Organizations 17
Reed Exhibitions / PGA Worldwide Golf Exhibitions McDonald’s Corporation American Osteopathic Association Client Advisory Board Member Organizations 18
SAPPHIRE Florida Roofing, Sheet Metal & AC Contractors Association National Society of Black Engineers Client Advisory Board Member Organizations 19
National Trade Productions/Coverings Association of Peri-OperativeRegistered Nurses Nielsen Business Media/VNU Expositions/Imprinted Sportswear Client Advisory Board Member Organizations 20
Client Advisory Board Member Organizations • Orgill Dealers Market • Photo Marketing Association • Performance Racing Industry • American Association for Cancer Research 21
National BusinessAviation Association Pet Industry DistributorsAssociation North American Association ofFood Equipment Manufacturers Client Advisory Board Member Organizations 22
American Rental Association ASI Show, Inc. Cygnus Business Media/Aviation Industry Week Client Advisory Board Member Organizations 23
Surf Expo/DMG World Media National School Supply & Equipment Association National School Boards Association Client Advisory Board Member Organizations
Pittsburgh Conference on Analytical Chemistry and Applied Spectroscopy (PITTCON) International Baking IndustryExposition The True Value Company Client Advisory Board Member Organizations 25
Combined attendance for events produced by CAB Members: 690,000 Client Advisory BoardEvents Attendance 26
Client Advisory Board Economic Impact • Combined economic impact for events produced by CAB Members: $1.3 BILLION 27
Client Advisory Board Today’s Issues… - Short-haul Transportation Service - Unregulated Taxi Environment 28
Presentation Outline • Introduction • Overview • Options to Consider • Recommendations • Comments 29
Taxi Overview • Inconsistent rates/rate gouging • Uninsured, unregistered and unregulated cabs operating in the unincorporated Convention Center area • Public safety • Negative impact to Central Florida tourist/convention business 30
Taxi Complaints Received • Convention Center clients and OCCVB • Cab fares to and from the Convention Center • Cab fares to and from hotels/restaurants • Taxicab owners • Alleging there is too much regulation in the City, the Airport, theme parks, and hotels • Alleging improprieties of other drivers • Lack of statistical and anecdotal data in unincorporated Orange County 31
Historical Perspective Task Force Established in 1995 • Chaired by Commissioner Mary I. Johnson • Taxi industry representatives • Florida Limousine (Livery) Association • I-Drive hoteliers • City of Orlando • Orlando-Orange County Convention and Visitors Bureau • Central Florida Hotel/Motel Association • County staff: Code Enforcement, Administration, Convention Center • GOAA • LYNX • Orange County Sheriff 32
Presentation Outline • Introduction • Overview • Options to Consider • Recommendations • Comments 33
Taxi Options 1. Countywide Ordinance 2. Convention Area Ordinance 3. Privatization at Convention Center via RFP 4. Status Quo 34
Taxi Options 1. Countywide Ordinance 2. Convention Area Ordinance 3. Privatization at Convention Centervia RFP 4. Status Quo 35
Option 1 – Countywide Ordinance • County ordinance would apply to unincorporated Orange County • Ordinance would exclude municipalities who already have an ordinance such as City of Orlando • Issues to address: • Market entry - limitation to the total number of cabs • Open stands - affecting private property • Rate setting - per mile • Fees – registration, ongoing renewal, and inspection • Safety inspections • Types of vehicles regulated in addition to taxis • Types of regulation • Enforcement agency • Cost and funding source(s) 36
Option 1 – Countywide Ordinance Current City of Orlando Ordinance Model • Taxis regulated by in-house staff • Limits the number of taxis (market entry): 1 cab per 1,000 residents • 548 taxis regulated (pick-up only) • Application Fee: $300/vehicle • Permit Fee: $200 with $200 renewal annually • Inspection Fee: $50 (contracted out) • A $220 fine is assessed to non-permitted taxis, additional fines are $420 each incident 37
Advantages Provides for a regulated, controlled operation Countywide Improved quality of drivers and vehicles Regulated rates for service Disadvantages Lengthy process, difficult to implement Costly to regulate: General Fund Increased liability issues May increase cost to cabs wishing to operate in both the City of Orlando and Orange County No direct, focused oversight and regulation for the Convention Center Option 1 – Countywide Ordinance 38
Option 1 – Countywide Ordinance Concerns of Industry Representatives 39
Taxi Options 1. Countywide Ordinance 2. Convention Area Ordinance 3. Privatization at the Convention Center via RFP 4. Status Quo 40
Advantages Provides for a regulated, controlled operation in the geographical area of major concern Improved quality of drivers and vehicles Regulated rates for service Disadvantages Cost to regulate Increased liability issues Cost to taxi owners Conflict w/existing contracts at hotels No focused oversight and regulation for the Convention Center Lengthy process and difficult to implement Option 2 - Convention Area Ordinance 42
Option 2 – Convention Area Ordinance Concerns of Industry Representatives 43
Taxi Options 1. Countywide Ordinance 2. Convention Area Ordinance 3. Privatization at the Convention Center via RFP 4. Status Quo – Take No Action 44
Option 3 – Privatization at the Convention Center via RFP • Privatize taxi service on Convention Center property via RFP • Consortium of three (3) or more companies • Taxicab consortium with services agreement • Lead firm handles dispatch, queues, access • Goal: minimum 24% M/WBE participation • 5 year contract, plus renewals • Greater Orlando Aviation Authority (GOAA) model 45
Option 3 – Privatization at the Convention Center via RFP Current GOAA Model • GOAA has a consortium of six (6) taxi providers • One firm provides the dispatch personnel • 1 cab per 60 deplanements • Only consortium members have pick-up privileges • Must have City of Orlando permit 46
Option 3 – Privatization at the Convention Center via RFP • Designate locations for services to be provided • Marshaling location(s) for all vehicles to stage • Starter booths (provided by contractor) • Dispatchers (provided by contractor) • Controlled access to property (managed by contractor) Current GOAA Model 47
Option 3 – Privatization at the Convention Center via RFP Current GOAA Model • Initial application fee • $50 per company • $10 per vehicle • Assessment fees • Privilege Fee: ~$3/vehicle per trip for GOAA • Starter/Dispatch Fee: ~$1/member per trip to cover costs of the dispatch operation 48
Advantages Provides a regulated, controlled operation to meet immediate needs of OCCC Improved quality of drivers and vehicles Services privatized Potential revenue source Limited liability issues Tracking of drivers and vehicles RE complaints and lost & found More control over the needs for vehicles for after hours and special events Faster implementation than ordinance Disadvantages The total number of Independent taxis and small companies becomes reduced Does not provide for a regulated, controlled operation outside of the Convention Center property Need to address additional number of cabs needed for large shows Option 3 – Privatization at the Convention Center via RFP 49
Option 3 – Privatization at the Convention Center via RFP Concerns of Industry Representatives 50