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Coaching Skills

Coaching Skills. Session 2: Determining the Session Outcomes and Expanding Awareness . Overview. Session 1 – Coaching Overview and Active Listening Session 2 – Determining the Session Outcome and Expanding Awareness Session 3 – Hearing the Holy Spirit and Pinpointing the Key Issue

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Coaching Skills

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  1. Coaching Skills Session 2: Determining the Session Outcomes and Expanding Awareness

  2. Overview • Session 1 – Coaching Overview and Active Listening • Session 2 – Determining the Session Outcome and Expanding Awareness • Session 3 – Hearing the Holy Spirit and Pinpointing the Key Issue • Session 4 – Developing Action Steps and Empowering the Coachee to Take Action

  3. FourCoaching Skills Listening Expanding Listening Expanding Focusing Empowering www.leaderbreakthru.com

  4. Coaching FIRST SHIFT (of THREE) FROM TALKING TO LISTENING p.25 www.leaderbreakthru.com

  5. You cannot teach a man anything. You can only help him discover it within himself. -- Galileo p.25 www.leaderbreakthru.com

  6. Defining Outcome • The OUTCOME of a COACHING exchange is the agreed upon desired end-result, and/or goal of a coaching interaction, conversation or or coaching appointment. • OUTCOME begins the process of surfacing the VOICE of the coachee. p.25 www.leaderbreakthru.com

  7. The CLEARER the OUTCOME... the more POWERFUL the coaching. ARTICULATION – FOCUSING CLARITY of the OUTCOME of the coaching conversation often brings clarity to the actual issueitself. Point WARNING: Don’t Rush! p.26 www.leaderbreakthru.com

  8. Coaching Demonstration OUTCOME p.25 www.leaderbreakthru.com

  9. Pathway to THE OUTCOME Three Steps First: ASK Second: CLARIFY Third: SUMMARIZE p.26 www.leaderbreakthru.com

  10. The C.O.A.C.H. Model™ CONNECTING with the leader.  • What would be most helpful for us to talk about? • What would you like to be the outcome of our time together? • What issue would you like to work on… talk through? • What would you like to see happen as a result of the time? Coaching the Development of Leaders Sample QUESTIONS p.27 www.leaderbreakthru.com

  11. Exercise:OUTCOME7 min. DEBRIEF / SWITCH7 min. p.27 www.leaderbreakthru.com

  12. p.8 Laser Phrasing The micro-skill of verbalizing back to the one being coached, a laser-focused summary of what he or she has expressed to you. Sample p.20 p.28 www.leaderbreakthru.com

  13. “Work” on YoursOUTCOMES REVIEW / ENHANCE Clear (mutual understanding) Specific(singular in focus) Achievable (within the time allocated) p.28 www.leaderbreakthru.com

  14. FourCoaching Skills Listening Expanding Listening Expanding Focusing Empowering www.leaderbreakthru.com

  15. Questions that Open Up - Activity • Are you happy about this decision? • Is your supervisor in agreement with this? p. 29

  16. The Power is in the Questions! Questions that OPEN-Up You Say the question as an OPEN question, they initial Practicing Questions GOODQuestions help to EXPANDAwareness! The Power is in the Questions! p. 29 www.leaderbreakthru.com

  17. Core Skill – Expanding “Transformation comes more from pursuing profound questions than seeking practical answers.” -Peter Block p. 30

  18. Core Skill – Expanding “Discovery is about ownership. That which an individual discovers, they have a greater propensity to implement.” -Terry Walling p. 30

  19. Core Skill – Expanding “Assumptions are unspoken thoughts, emotions, evaluations, and decisions…something believed to be true without proof or based on proofs that are no longer true.” -Keith Webb p. 30

  20. Core Skill – Expanding p. 30

  21. The Power is in the Questions! • Change begins the moment you ask a question. • The key to coaching is good QUESTIONS. • Questions can help coaches to both LISTEN and EXPAND the awareness. p. 30 www.leaderbreakthru.com

  22. Often Good Questions are about Asking the Obvious PURE ?s pp. 31-32 www.leaderbreakthru.com

  23. The Power is in the Questions! Questions that OPEN-Up You Say the question as an OPEN question, they initial Practicing Questions Jesus...Questions “What do you want?” Although Jesus knows what each of us needs, he allows people to direct their requests according to how they perceive their own needs and life. p. 33 www.leaderbreakthru.com

  24. The Power is in the Questions! Questions that OPEN-Up You Say the question as an OPEN question, they initial Practicing Questions The Power is inthe Questions.Seven Types ofQuestions pp. 34-36 www.leaderbreakthru.com

  25. The Power is in the Questions! Questions that OPEN-Up You Say the question as an OPEN question, they initial Practicing Questions Open – What makes you think…? Emotive – How do you feel…? Testing Assumptions – I am hearing… what have you decided? pp. 34-36 www.leaderbreakthru.com

  26. Expanding their Awareness STATEMENTS CAN ALSO SERVE AS QUESTIONS • Tell me more about that?! • Help me understand that better?! • I am not sure I understand what you meant. Unpack that some more for me?! • It sounds like there is more going on inside of you?! • You seem frustrated by all of this?! • It feels like you have already decided what you are going to do?! p. 34 www.leaderbreakthru.com

  27. The Power is in the Questions! Questions that OPEN-Up You Say the question as an OPEN question, they initial Practicing Questions Open – What makes you think…? Emotive – How do you feel…? Testing Assumptions – I am hearing… what have you decided? Who, What, When, Where Development – What does this say about how God is shaping you? Why – What could you have done? Permission – Can I…? pp. 34-36 www.leaderbreakthru.com

  28. The C.O.A.C.H. Model™ CONNECTING with the leader.  Awareness, Pt. 1 Practice… (Start with Laser Phrased- Outcome) FOCUS is on information gathering Not resolving... exploring Largest step in C.O.A.C.H Coaching the Development of Leaders EXPANDING Awareness Open QUESTIONS 10 Min. each p. 27 www.leaderbreakthru.com

  29. Takeaways from Sessions 1 and 2 Listening • Coaching vs. Mentoring • Three Voices • Ways to Listen Better • Clarifying Outcomes • Laser Phrasing Expanding • Open Questions • Promoting Discovery • Pure-Statement Questions • Seven Types of Questions p. 37

  30. Lunch

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