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How to align your product with market needs ? How to double your turnover! Tom Albrigtsen / Cornelia Bjåen Advance Business Partner. VALUE PROPOSITON DESIGNER. GAINS. GAIN CREATOR. PRODUCTS & SERVICES. CUSTOMER JOB(S). PAIN RELIEVERS. PAINS. VALUE MAP. CUSTOMER PROFILE. GAINS.
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How to alignyourproductwithmarketneeds? How to double your turnover! Tom Albrigtsen / Cornelia Bjåen Advance Business Partner www.advance-as.com
VALUE PROPOSITON DESIGNER GAINS GAIN CREATOR PRODUCTS & SERVICES CUSTOMER JOB(S) PAIN RELIEVERS PAINS VALUE MAP CUSTOMER PROFILE
GAINS Higher turnover/profit - Flexibility in everyday life (family situation, etc.) Live overview and control Effective customer communication Communication; animal owner - Sending new offers - Convene for appointments - Guidance, training, comfort, motivation .. - Follow-up (after surgery, general info) - Sales - Logistics - Improve / protect animal health - Fulfil laws and regulations (accounting / sales, veterinary regulations) - Financial management CUSTOMER JOB(S) PAINS Pressed for time .. Overview of duties in relation to laws and regulations. Lack of financial understanding Customers not paying CUSTOMER PROFILE
- Good sales and management tool - User-friendly and flexible software tools - Complete software solution (ERP) that contains all the features you need to manage and control a veterinary practice GAIN CREATOR Simple and reliable management system for animal clinics “More time to clinic and shop” PRODUCTS & SERVICES - Computer tools that is easy to learn, easy to use - Support-> when needed - Central operation = safety in relation to computer security - Facilitation accountant PAIN RELIEVERS VALUE MAP
VALUE PROPOSITON DESIGNER GAINS GAIN CREATOR PRODUCTS & SERVICES CUSTOMER JOB(S) PAIN RELIEVERS PAINS CUSTOMER PROFILE VALUE MAP
Where money is invested? Past 10 years What this gives back (ROI)Past 10 years Source : Doblin analysis Brand Service Distribution Channels Enabling process Business model Network / alliances Core process Product Performance Product System Customer Experience 12
Thank you Meet us at the Match Making session later today