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KKU Quality Assurance

KKU Quality Assurance. OQM-KKU aims to create quality culture and environment for both accomplishment of quality assessment and management system in educational business.”. Assist.Prof . THAWEESAK THITIMETHAROCH DIRECTOR , Office of Quality Management ( OQM ), KHON KAEN University.

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KKU Quality Assurance

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  1. KKU Quality Assurance OQM-KKU aims to create quality culture and environment for both accomplishment of quality assessment and management system in educational business.” Assist.Prof. THAWEESAK THITIMETHAROCH DIRECTOR, Office of Quality Management (OQM), KHON KAEN University

  2. Thai accreditation • OHEC: The Office of Higher Education Commission • Process management & accreditation • TQF = > Pedagogy management & development • ONESQA: The Office for National Education Standards • And Quality Assessment • Output / outcome accreditation “…qualified and standardized education as stipulated by the set-up criteria.” Quality

  3. Office of Teaching & Learning Management & Development Teaching award ? Thailand Qualification Framework: MIS

  4. KKU Quality Assurance Integrated criteria for Thai accreditation OHEC, ONESQA 23 + 18 KPIs

  5. KKU Quality Assurance System OHEC system: Strategic development system Teaching and Learning Development system (8KPIs) Student Activity Management & Development system (2KPIs) Research management system Social responsibility and Community service management system Art and Cultural management system Organizational management system (high performance, measurement, risk ) Financial and budgetary management system Quality Assurance system

  6. KKU Quality Assurance System Teaching and Learning Development (8KPIs) 2.1 Systematic and Mechanism for program management & development 2,2 PhD Academic staff 2.3 Professional staff 2.4 Workforce development (both academic and supportive staff) 2.5 Library and Learning management & environment 2.6 Teaching and Learning management 2.7 Management system for student character development 2.8 Student ethic management & development 3. Student Activity Management & Development (2KPIs) 3.1 Systematic and Mechanism for student counseling and mentoring 3.2 Student activity and enforcement system

  7. KKU Quality Assurance System ONESQA system: Quality of Graduate 1.1 get a job in 1 year 1.2 student character evaluation 1.3 quality of publication from graduate student Performance for Research and creative work Performance for Community service and social responsibility Performance for Art and Cultural enforcement Performance for Organizational management (Academic staff development) 6. Performance for Quality assessment

  8. Excellence Framework (Management guideline) • = > Teaching and Learning development & design • Outstanding for Program & services offerings • Key customers and stakeholders satisfaction • and engagement • = > Student value creation • = > student characters

  9. Baldrige Education Criteria for Performance Excellence Framework

  10. OQM-KKU: support QM & QA Training, workshop, KM (Administrative staff, Assessors, QA staff) IQA accreditation Excellence framework Driving KPIs • OHEC • ONESQA • QS • EdPEx • TQA • Integrated management framework • (conceptual framework) Vice dean performance Senior leaders performance Rewards & Recognition: Outstanding performance

  11. Good Practices

  12. OQM Rewards & Recognition QA Awards QM Star Outstanding for service excellence

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