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AMERICA MARKETING BACKUP LAUNCH PLAN. Executive Summary. Aligned Marketing Approach Across All Segments, Verticals and Geos in the Americas
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AMERICA MARKETING BACKUP LAUNCH PLAN ESG Quarterly Business Review
Executive Summary • Aligned Marketing Approach Across All Segments, Verticals and Geos in the Americas • Emphasis on Alliances (VMware), Verticals (Public Sector, Telco, and Healthcare), Channel Enablement and Readiness, Install Base (Upgrades / Renewals), & Competitively Targeted Demand Gen • Major Launch Events & Platforms • Launch Day at SYMC (Press, Analysts, Customers, & Employees) • Largest Backup Event The World Has Ever Seen! – High Production Virtual Event • Movie Premier Launch Series – 12 Cities US & CAN • Live Channel Partner Simulcast and In-Person 20 Events • Competitive Veeam and Joint VMware Program • Co-Sponsored Events (User Groups, Seminars, Executive Briefings)Sales Relationship Building • Channel Enablement & Bundles • Call Blitz & Lead Gen Activities • Executive Briefing & Demos • Complete Technology Refresh for Key Influencing Named Account, Analyst, and Channel Briefings • High Impression Signage & Messaging
Market Opportunity (FY12 Plan Overlay) Backup Launch – Huge Component of Success!Americas Marketing FY12 2H Priorities Market Growth Addressable Market ($M) MOBILITY VIRTUALIZATION CLOUD • SAMG 6.0 Launch • Symantec .Cloud Solutions • DLP for Tablets Launch • Mobile Device Management (EPM) & Security • Backup Launch ( BE & NBU) • Joint VMware Program & “V-Ray” Messaging DEMAND GEN: SEP 12 Launch & Suite Upgrade Cont., eDiscovery (Clearwell) X-Sell, and Backup Exec Fast Forward Promotion
Backup Launch Segmentation Sizing and Focus Backup Exec Install Base 492,026 NetBackup Install Base30,987 • AMS Install BaseAccounts • Primary ProspectAccounts 14,378 BE & NBU
Marketing Treatment by Segment • Enterprise+ (Enterprise & Large Enterprise) • Solution & Compelling Event Focus • Account Based / Relationship Marketing • Vertical Marketing (Telco, Public Sector, Healthcare, Financial, etc..) • Comprehensive Funnel Marketing (Focus on Pipeline Acceleration) • Event (Seminars & Industry) • Direct Marketing (Email, Tele, & Direct Mail) • Data Segmentation (Account Intel, White Space, & IT Org Structure) • Retention / Cross-Sell / ELA Burn Downs • Alliance Marketing # of Acct: 60,139 Plan: 80% Avg. Deal Size: $121,431 • Commercial • Product & Renewal Focus • Channel Marketing & ISO Programs • Webcasts /Online Content Syndication • Advertising /Web Marketing / SEM & SEO • Public Relations • Direct Marketing (Email & Direct Mail) # of Acct: 98,100 Plan: 14% Avg. Deal Size: $26, 432 • SMB • Product & Renewal Focus • Channel Marketing • Advertising / Web Marketing / SEM & SEO • Public Relations • Direct Marketing (Email & Direct Marketing) # of Acct: 6.1M Plan: 6% Avg. Deal Size: $1,325 Presentation Identifier Goes Here
Virtual Launch DayLargest Backup Event the World Has Ever Seen! Email /Telemarketing Virtual Launch Event Backup Microsite Online Advertising SYMC Sales & Channel Partners Lead Qualification &Nurturing Social Enablement & Pipeline Acceleration White Papers Trialware Analyst Reviews SYMC.com & Sales
Alliances • VMware Field Events • VMUGs • Toronto – February | 350 attendees (Platinum) - Austin – March | 300 attendees (Platinum) • VForums • Ottawa – January | Quebec – March • VMware Partner Exchange • Platinum Sponsor | 3,300 VMware Partners • Pre-Conference Partner Boot Camp • 10x30 Booth FY13 Planning – Symantec Proprietary & Confidential
Alliances • Competitive – Veeam • Results for first month: • 5.5m impressions • 21K clicks • CTR .39% compared to industry average of .09% • CPC $4.88 • ZDNet and TechRepublic top two sites relative to impressions served and clicks generated • Sample ads on next two slides • Continued investment in Q4 to eclipse Veeam FY13 Planning – Symantec Proprietary & Confidential
Demand Generation: Competitive DisplacementVeeam Competitive Program • Launched in first week of December in the U.S. • Targeted placements on virtualizations sites where Veeam is currently running FY13 Planning – Symantec Proprietary & Confidential
Veeam Competitive Program FY13 Planning – Symantec Proprietary & Confidential
Veeam Competitive Program FY13 Planning – Symantec Proprietary & Confidential
Online Advertising Program • Focus Media Strategy: • Focus on Quality [of readers] vs. Quantity [of readers] • Implement “Engaged” reader strategy w/ Contextual, Discussion and In-Text Placements • Real-time semantic analysis of content to provide story-targeting capability Not site specific • Lean toward pay for performance vendors • Select Keywords and Sites based on Past 6 Qtrs Performance
SEO Performance to date Backup & Virtualization keywords Symantec increased in total rankings 69%, from 16 to 27 rankings on pages 1 - 3. First page rankings increased 350%, from 2 to 9 Second page rankings decreased 42%, from 12 to 7 Third page rankings increased 450%, from 2 to 11
Executive Briefing Center Program Executive Awareness • > 30 executive Briefings on NBU/BE & > 150 NBU demos • EBC Digital Signage Focus on NBU/BE Launch Creative Jan-Mar • EBC Technology Center building Parallel NBU 7.5 platform Demo to show side-by-side with NBU 7.0 • Host Analyst Relations Meetings and Demo sessions • Local Partner "demo showcase" -- focused on hosting NBU 7.5 showcase • Already in-place and Continuing: • Virtualization Backup highlights • Appliances (5020's and 5220's, BE) • Competitive Integration: DataDomain & VTL's
WSJ Marketplace unit | placement details • PRINT • Front cover of Marketplace Section • Runs every Thursday throughout 2012 with the exception of the Thursday of Thanksgiving (51 insertions) • Technology and small business editorial are regular columns on this day • ONLINE/TABLET • 300x250 online banner throughout the site • 210x175 and 555x206 placements on Marketplace section of iPad version
THE DETAIL http://stg-www4.symantec.com/mktginfo/htmlpages/Backup_Launch_Dashboard.html ESG Quarterly Business Review