Kaizen Events

1. Kaizen Events

2. Kaizen Presentation Objectives • Know the definition of “Kaizen” • List the Kaizen Event Key Elements • Describe the Kaizen Event Notional Timeline • List the Key Roles in a Kaizen Event • Understand the importance of the “Charter” • Understand the importance of “Implementation during Kaizen Events” • Understand the importance of “Facilitator Involvement”, during and after the Event.

3. Kaizen Event Defined • Kaizen - “To Make Better”. • “Taking a Process Apart” and “Discovering How to Make it Better”. • How is this different from other improvement initiatives

4. Kaizen Event Basics • Throw out all the old ideas about how to do things.(We’ve always done it this way) • Never accept excuses, deny the status quo.(But the instruction says…….) • Don’t seek perfection first.(Mistakes will be made)

5. Kaizen Event Basics (cont’d) • Ask “WHY” until the Root Cause is found. • Ten people’s ideas are better that one person’s. • Improvement knows no limits!!!!

6. Kaizen Event-Concept • Focused on IMPORTANT Process. • Aggressive approach with measurable objectives. • Short duration 2-5 Dayswith immediate implementation of some changes. • (Full implementation may take months)

7. Kaizen Event-Concept (cont’d) • A TEAM Activity. • Cross Functional in some cases.

8. Kaizen Key Elements • Defining the Event • Pre-Event Planning • Execution • Follow-on Action

9. Kaizen Notional TimeLine • Event minus 14 Days • Facilitate Charter Meeting with Sponsor, Process Owner and Team Leader to Develop Charter • Event minus 7 Days • Facilitate Team Meeting to discuss, reach consensus and Finalize Charter • Zero Day • Commence Event Training

10. Kaizen Notional TimeLine (cont’d) • Zero day plus 3 • Commence Implementation of Changes • Weekly Following Event • Implementation Plan/Status update Meeting • Event start plus 90 days • Implementation completed, new process is in place

11. Kaizen Plan

12. Kaizen Charter Meeting • First Critical Step • Participants • Deliverables

13. Kaizen Lean Training Modules • Workplace Organization: • Standardized Work: • Value Stream Mapping

14. Kaizen Lean Training Modules (cont’d) • Supermarket/Kanban Establishment • Metrics • Other training requirements may arise during the event

15. Kaizen Team Meeting • Participants • Purpose • Deliverable

16. Kaizen Event • Duration of event to final completion may be 90 plus days • Weekly follow-up meetings required to track status of implementation and ID areas where assistance is required • Meeting updates Sponsor/Process Owner on status • Facilitator attends all meetings

17. Kaizen Implementation • Complete Training • Complete Mapping (if part of event) • Complete Implementation Plan • Begin Implementation (go to work)

18. Targets for Immediate Implementation • Standardized Work • Metrics • 5S Audit to determine 5S needs • 5S (Tools, Desks, File System, Layout)

19. Key Roles in Kaizen Sponsor: • an individual who assumes responsibility for a group during a process improvement event • an individual who has the direct or delegated authority to make immediate changes to a given process Process Owner:

20. Key Roles in Kaizen Team Leader: • an individual who leads a group in developing and implementing changes to a given process • one who continues structure and process to interactions so groups are able to function effectively and make high-quality decisions, a helper and enabler whose goal is to support others as they achieve exceptional performance Facilitator:

21. Kaizen Event Completion(Part of Sponsor’s Role) PUBLISH AND CELEBRATE THE SUCCESS OF THE EVENT

22. Presentation Objective Review • Define “Kaizen” • What are the Kaizen Event Key Elements? • Describe the Kaizen Event Notional Timeline • List the Key Roles in a Kaizen Event • Why is the “Charter” of great importance? • Why is “Implementation during Kaizen Events” important? • What does “Facilitator Involvement” mean? When is it important?

24. Implementation Plan