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MF Diagnostic

MF Diagnostic. Sample Size. Loan Officer – 102 (Acting) Branch Manager/Team Leader – 30 (Acting) Area Monitor – 16 Region Monitor – 1 Total – 149 respondents. 1. Definition of Microfinance. 2. Typical Microfinance Client.

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MF Diagnostic

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  1. MF Diagnostic

  2. Sample Size • Loan Officer – 102 • (Acting) Branch Manager/Team Leader – 30 • (Acting) Area Monitor – 16 • Region Monitor – 1 • Total – 149 respondents

  3. 1. Definition of Microfinance

  4. 2. Typical Microfinance Client

  5. 3. Creates Policies, Sets Direction; and Decides on Major Expansion Plans

  6. 4. Profitability Indicator

  7. 5. Efficiency Indicator

  8. 6. Portfolio Quality Indicator

  9. 7. Maximum Number of Clients Per Branch

  10. 8. Time Allotted for Reading the Guidebook

  11. 9. Minimum # of Group Members in Sparsely Populated Areas

  12. 10. Amount Collected After Initial Screening

  13. 11. Location of Notes on Group Meetings and Attendance

  14. 12. LCBU Benefit of a Silver Client for Death of Beneficiary

  15. 13. Approves Accelerated Payment

  16. 14. Condition to receive payment at the staff house

  17. 15. Not Reviewed During Branch Level Monitoring

  18. 16. Forms and Registers not under the Responsibility of LO & BM

  19. 17. Included in the Financial Information System Report

  20. 18. Length of the Table

  21. 19. Acceptable Attendance Rate for Members >1year

  22. 20. Weekly Payment for PhP8,000 Loan

  23. Objectives of Loan Program (AM)

  24. Areas for the Internal Auditor (AM)

  25. Criteria for Opening a Branch (BM)

  26. Standards in Choosing Clients (LO)

  27. Errors in Group Formation (LO)

  28. Reasons for Client Termination (BM)

  29. Objectives of CBU (AM)

  30. Industry Standard (AM)

  31. Presence of Incentive Schemes

  32. Incentive Schemes Attractive

  33. Incentive Schemes Based on Job Performance

  34. Current Monthly Salary Scale

  35. Desired Monthly Salary Scale

  36. Desired Monthly Cash Incentive

  37. ASA Research on Staff Salary

  38. SEDPI Research on Staff Salary

  39. Benefits Received

  40. Job Satisfaction Rating Scale

  41. Job Satisfaction

  42. Job Satisfaction

  43. Capability-Building Needs

  44. Number of Days before Approval and Release of Loan to Client

  45. Experience of Fraud

  46. Amount Involved in Fraud

  47. Form and Register Checked by Supervisor

  48. Frequency of Checking by Supervisor

  49. Organizational Development

  50. FGD Sample Size • 25 FGDs • 25 Branches • 163 Participants

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