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Discovery Software Evaluation Team Recommendation

Discovery Software Evaluation Team Recommendation. Sarah Brett, Jody Fagan, Titus Fox, Reba Leiding, David Vess and Elisa Alexander, ex officio (Fall 2011). Presentation to L&ET Management Council, January 19, 2012. Today’s Presentation. NABC Additional Comments

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Discovery Software Evaluation Team Recommendation

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  1. Discovery Software Evaluation Team Recommendation Sarah Brett, Jody Fagan, Titus Fox, Reba Leiding, David Vess and Elisa Alexander, ex officio (Fall 2011) Presentation to L&ET Management Council, January 19, 2012

  2. Today’s Presentation • NABC • Additional Comments • Your Questions and Feedback

  3. Need • Determine whether EBSCO Discovery Service (EDS) should be renewed, or an alternate product chosen.

  4. Action • Renew EBSCO Discovery Service (EDS) • Continue to research the user experience and pressure EBSCO and other vendors to make this a top priority

  5. Benefit • Continue to provide a front-line search tool for library patrons’ most common needs • The metadata and full-text content in EDS is as massive and as appropriate for JMU as its top competitor • EDS would incur no migration cost to L&ET or users • EDS offers extensive local customization and APIs • The annual subscription cost for EDS is much lower than its competitors

  6. Competition • Serials Solutions Summon • Annual subscription price is significantly higher than EDS for JMU • Local Customization more limited • Cost to migrate would be $7,500 minimum, plus opportunity cost of 600+ hours • No clear advantage in terms of user experience, content

  7. Not Recommended • Ex Libris’ Primo • Competitive, but not advantageous • Would create new vendor relationship • Innovative Interfaces Encore Synergy • Continues to search books and articles separately • Article search is sub-par • OCLC WorldCat Local • Article metadata content is subpar • Problematic customer service / product representatives

  8. Additional Comments • Lots of room for improvement in this product market • Our customer service relationships are an institutional asset: important for effectiveness and time-consuming • Although a discovery tool is an investment, we should avoid feeling a lifetime commitment to the discovery tool • Scholarly Content Systems will monitor the market and individual products for significant changes

  9. Questions? Feedback?

  10. Discovery Tool Mission (from Discovery Tool Plan) • L&ET should continue providing a discovery tool for our users with the following mission: • JMU Libraries’ discovery tool provides front-line access to physical and virtual library collections, including books and articles. Its purpose is to support users’ most common information needs, such as: • Finding a selection of relevant sources about a topic • Determining whether JMU libraries owns / has access to a specific item • Getting online full text or items-in-hand. • By offering a tool to search library/subscription resources that is similar to Google, we intend to expand our presence in users’ virtual worlds, and raise the library’s stature in their research context. Such a tool also offers a first tier of search to complement our learning commons service model.

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