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Welcome to Booths! Join Our Family and Make THE Difference

Welcome to Booths! Discover our history, operational areas, and strategy. Learn about our expectations, appearance standards, and benefits. Grow with us and make THE difference!

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Welcome to Booths! Join Our Family and Make THE Difference

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  1. COLLEAGUE INDUCTION Welcome to Booths! START DOING WHAT YOU LOVE

  2. Welcome to Booths! Objectives

  3. Welcome to Booths! Housekeeping & breaks…

  4. Welcome to the Booths family- Our History

  5. Where we are today…

  6. Operational Areas and Strategy

  7. Operational Areas and Strategy Our Strategy: Making THE Difference

  8. Operational Areas and Strategy How we do things at Booths

  9. Meeting different needs and expectations • A busy office worker buying food on their lunch break • A harassed parent doing the weekly shop • A couple buying wine and cheese for a dinner party • A customer who has never been to Booths before • An elderly customer with mobility issues, buying basics from a short list

  10. Operational Areas and Strategy Served by First Class Assistants

  11. Operational Areas and Strategy We love our food at Booths Booth’s own brand

  12. Loving where you work Store Management Structure STORE MANAGER

  13. Loving where you work Our Expectations: Our Commitments to you: Be eager to develop your skills. Have high standards regarding hygiene and food safety. Work safely at all times. Always work to the best of your ability. Take pride in what you do. Demonstrate our Values. Respect your colleagues. Be reliable in your attendance. Be always customer focused During your induction we will train, guide and support you to complete your role You will receive feedback on your performance and behaviour during your first 13 weeks (week 1/4/8/13) and on an ongoing basis You will be set clear ongoing objectives so that you can help make THE difference at Booths We will give you continuing advice and guidance to help your develop a career at Booths We will treat you with respect and within the Company Values so you enjoy your role at Booths

  14. Loving where you work Standards of Appearance: Trading Floor Management Male: • Smart long sleeve shirt and tie • Dark suit trousers (jacket optional) • Flat, full shoes with none slip sole Female • Smart dark trousers or skirt (jacket optional) with smart blouse /top • Or dark business dress • Flat, full shoes with non slip sole (or supplied safety shoes) Trading Colleagues: • Booths trousers, shirt, jacket and fleece if appropriate • Black full shoes (safety shoes when completing manual handling tasks as per guidance) • No more than 2 rings or bracelets • Only stud earrings All Colleagues • Booths trousers • Good personal hygiene • Hair clean and tied back if longer than nape of neck • No outrageous hairstyles • Minimum make-up • Name badges • Wear correct PPE to complete tasks (e.g. high vis / safety shoes) • Clean, ironed and hemmed uniforms

  15. Loving where you work Standards of Appearance Raw and Ready to cook counters Café Cook (Back of house) Café – (Front of house) • Clean safety shoes • Yellow tagged whites, black hat and apron on Ready to Eat’, • Red tagged whites, black hat and apron on raw fish and meat • Hair net needed unless hair is close shaved & collar length • No jewellery except a smooth wedding band • Minimum makeup, no nail varnish & short trimmed unbitten nails • Male colleagues should have neatly trimmed facial hair or wear a beard snood • Clean safety shoes • Yellow tagged whites, black apron and hat on ‘Ready to Eat’ • Hair net needed unless hair is close shaved & collar length • No jewellery except a smooth wedding band • Minimum makeup, no nail varnish • Males should have neatly trimmed facial hair or wear a beard snood • Booths trousers, shirt • Yellow tabbed black apron • Clean safety shoes • No jewellery except smooth wedding bands • Minimum make-up • Short trimmed, unbitten nails, no varnish • Males should have neatly trimmed facial hair or wear a beard snood

  16. Loving where you work Examples of suitable footwear Examples of unsuitable footwear Ladies Mens Ladies Mens

  17. Loving where you work Employee Information You must read and tick the Employee Handbook

  18. Getting paid You are paid on the last day of the month (unless that falls on a Saturday, in which case it’s the Friday before) Your pay slip will be emailed to you (unless you’ve not given us an email address) It is password protected, and your password is your national insurance number (case sensitive) You should always check your pay slip and should speak to your line manager if you have any questions about your pay N.B. there is an example pay slip in your Induction workbook

  19. Colleague breaks

  20. Love your benefits 20% employee discount Pension scheme Sickness Annual leave Christmas voucher/ annual bonus Long service awards Grow with us Booths card

  21. Health and Safety at work

  22. Health & Safety Booths and Colleagues H&S responsibilities (Health & Safety at Work Act 1974)

  23. Health & Safety Risk Assessment and Standard Operating Procedures (SOPs) Example: Standard Operating Procedure

  24. – Loss Prevention

  25. Loss Prevention Loss Prevention

  26. Loss Prevention Detect, Deter, Report • Detect • Keep an eye on customers and your surroundings as you work. So you can also spot potential security issues too! • Deter • Deter if you can, to put the potential criminal off taking something. You can do this by tidying up close by, offering them a basket or some help. You must not accuse or touch them, as this could result in you breaking the law. • Report • Let someone know as soon as possible. The duty manager will check the CCTV and report the issue to Loss Prevention.

  27. – Food Safety

  28. Food Safety Standards Food Safety standards

  29. Food Safety Standards HACCP-CCP’s

  30. Food Safety Standards Spot the hazards…

  31. Food Safety Standards Critical Control Points (CCPs) • Examples • Chilled & Frozen temperature control • Cooking • Cooling • Intake • Date checking • Hot holding • Ambient sandwich display • Vac packing

  32. Food Safety Standards Ambient Storage Temperature Controlled Product Storage Frozen Storage Hot Food Storage ‘Grab and Go’ Chilled Storage

  33. Food Safety Standards Dating - CCP

  34. Food Safety Standards Personal Hygiene/Hand Hygiene

  35. Food Safety Standards Chemical Control (COSHH) We only use approved cleaning chemicals in store. Details of these can be found on the relevant SOP • C6 - Heavy Duty Degreaser • C25- Sanitiser • C1- Washing-Up Detergent

  36. Food Safety Standards Allergens It’s essential that you follow the training guidelines on allergens safety Cereals – wheat, rye, barley, oats Peanuts Nuts Soya Milk Eggs Sulphites Mustard Fish Crustaceans Molluscs Sesame Lupin Seeds Celery

  37. Food Safety Standards Safe and Legal record keeping

  38. Food Safety Standards Food Safety

  39. – Think 25

  40. Think 25 Think 25: Age Restricted Goods

  41. Think 25 Guess the age of the celebrity 3. 6.

  42. Site tour & paperwork sign off

  43. Admin & Tour Paperwork and knowledge tests

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