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Libraries in the new network environment

This presentation by Lorcan Dempsey of OCLC explores the changing landscape of libraries in the digital age, focusing on the shift from library-centric to user-centric workflows, and the impact of new technologies on library services. Topics covered include resource sharing, discovery environments, institutional workflows, and the future of library experiences in the web era.

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Libraries in the new network environment

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  1. Libraries in the new network environment San Jose 16 November 2007Lorcan DempseyOCLC

  2. Part 1 Part 2

  3. Part 1: Environment

  4. (CC) licensed 2007 eBoy Getting things done Workflow

  5. Brand is the new real estate

  6. Discovery happens elsewhere

  7. Chris Beckett http://www.scholinfo.com/presentations/2006/8/10/the-new-world-order-in-collection-development-the-commercial-perspective.html

  8. The rich get richer

  9. Then:the user built their workflow around the library Now:the library must build its service around the user workflow

  10. Then:resources were scarce and attention was abundant Now:attention is scarce and resources are abundant

  11. People are entry points

  12. Enter what you're reading or your whole library—it's an easy, library-quality catalog. LibraryThing also connects you with people who read the same things. Meet the world's largest book club. Find people with eerilysimilartastes.

  13. Network level workflow Google, … Personal Workflow RSS, toolbars, .. Institutional Workflow Portals, CMS, IR, … … Integrated local user environment? Library web presence Resource sharing, … library Consumer environments Management environment Bought Licensed Faculty& students Digitized Aggregations Resource sharing

  14. Metasearch Resolver Catalog Repositories … Digital Research&learning outputs Licensed Print ERM Knowledgebase … Repositories … ILS

  15. User environment Switch: delivery, routing, resolution … Management environment

  16. Pause

  17. Webscale … A library experience which matches the experience of the web?

  18. Comprehensive Short path from discovery to fulfilment Traverse from personal to global Machine interface: scale with use Navigation Adaptive Recombinant

  19. Part 2: The catalog: from discovery to disclosure

  20. Local Discovery Environments • Shared Discovery Environments • Syndicated Discovery Environments • Leveraged Discovery Environments Require disclosure Remember: focus on catalog

  21. Local Discovery environment • Some (not necessarily aligned) motivations • Make data work harder • Integrate access to locally managed resources • Escape from ILS limitations • NCSU • Rochester • SOLR • Worldcat local • Primo • Encore …

  22. Making data work harder: simple search followed by rich navigation and participation

  23. Glancability

  24. Some remarks • How does MARC data play with other data • Subjects, authors, .. • Historic investment in structure? • Duplicate cost? • Relationship to Metasearch? • Social and scale

  25. Shared discovery environment • Increase impact • Create gravitational pull • Aggregate demand and supply • Reduce costs

  26. Some comments • Integration of discovery to delivery becoming essential • A move to shared environments seems more likely with increased ability to ‘view’ different levels • Increased gravitational pull: greater use of collections • Growing evidence • Integration of materials?

  27. Syndicated discovery experience • Syndicate data or service or links

  28. RSS Portlets APIs, Protocol-based Projects Sakailibrary … Syndicating services Not as rapid as one might expect?

  29. Susan Hollar - Inside the Course at Michigan Diane Dallis - Inside the Course at Indiana • Sakaibrary: • Michigan • Indiana

  30. Some remarks • Syndication of data now common among data providers • Routing issue for non-unique materials • Resolution • Worldcat • Libraries exposing licensed content holdings interesting • Google Scholar

  31. Service disclosure less common • APIs • Web services • Portlets • HTML fragments – ‘search boxes’ • Toolbars • Widgets, extensions, …

  32. Social?

  33. The Leveraged discovery experience • In some ways the most interesting • Use another discovery service to connect back to your resources • Compare to the situation with article databases and resolvers

  34. Some remarks • Some of these are toy-like now, but indicate a direction • Increased capacity to ‘sense’ structure (microformats) will improve ability.

  35. So … • How to get to webscale • User environment • Management environment • A new balance between • Institutional development • Shared activities • How to most release value in research and learning lives of users

  36. The end Thank youhttp://orweblog.oclc.org

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