NetApp Solutions for Utilities

1. NetApp Solutions for Utilities NetApp Confidential - Limited Use

2. Topics (*) NERC = North American Electric Reliability Corporation - http://www.nerc.com FERC = Federal Energy Regulatory Commission - http://www.ferc.gov Overview of NetApp in Utilities NetApp Utility Solutions • PCS Solution with Siemens AG • Monitoring Solution for NERC/FERC* Customer References NetApp Confidential - Limited Use

3. Energy Utilities – Power Plant & SmartGrid/Metering Levels Storage Solutions Storage Solutions Energy UtilityCRM, Web Portal, MDM, Billing Plant Control Center: Management & Operating Level AMIS, SCADA, Transaction, Control, OPM, Web Client, Data Monitor, Archive, Route, … Meter Data Power Plant Sub Station (Control Level) Telecontrol, Station Automation Control LevelAutomation Systems Field LevelRelay Valves, Sensors, Actuators Sub Stations Telecontrol, Station Automation Transformer StationsTelecontrol, Meter Concentrators Power Distribution Premises Power Generation Plant Premises Meters, Load-Switching DevicesHouseholds & Special Contract Customers NetApp Confidential - Limited Use

4. Sample PCS Environment RunningNetApp Storage Solutions Meter DataManagement OMS/Route Control Server Batch/Archive Server MaintenanceServer Central ArchiveServer SCADA System Web Server Firewall Industrial Ethernet, terminal bus, single/redundant LAN Switch Alerting via eMail, SNMP, etc. Operation Systems Plant Lifecycle Management Engineering Stations OS/Batch/Route Control Maintenance Clients LogLogic Open Log ManagmentNERC/CIP Compliance Suite CIFS CIFS FAS SystemPrimary Site FAS SystemSecondary Site SnapMirror Power Plant Central Archive Storage System NetApp Confidential - Limited Use

5. Process Control System RunningNetApp Virtualized Storage Solutions Billing & Customer Portal (Cloud Services) OMS/Route Control Meter Data AMIS Maintenance NERC/CIP LogLogic Meter DataManagement CRM Central Archive Plant Lifecycle Management Operation Systems BatchArchive SCADA Web Server Firewall LAN/SAN Switch Industrial Ethernet / Terminal Bus NAS/SAN Storage Connectivity CIFS, NFS, iSCSI, FCP, FCoE EngineeringStations OS/Batch/Route Control Maintenance Clients SnapMirror FAS SystemRemote DR Site FAS SystemPrimary Site Power Plant PCS Primary & Remote Data Storage Systems NetApp Confidential - Limited Use

6. NetApp SolutionsProcess Control Systems (PCS)Siemens SIMATIC PCS7 NetApp Confidential - Limited Use

7. Terminology of a PCS* Plant System • (*) PCS = Process Control Systems A process control system controls a large scale plant such as power plants (thermal/coal/oil/gas/nuclear), oil refineries, onshore and offshore drilling stations, steel mills and many more other industrial processes. A PCS infrastructure consists the following elements: • Engineering Station • Maintenance Station • Operator Station • Route Control Station • BATCH Station • Terminal and Plant bus (Industry Ethernet) • Automation System • Peripheral devices (relay valves, actuators, sensors, …) NetApp Confidential - Limited Use

8. Process Control Systems - Level View Management Level No Data Storage needed Operating Level Data Storage needed Control Level No Data Storage needed Field Level No Data Storage needed NetApp Confidential - Limited Use

9. PCS Requirements = NetApp Value Virtualized server infrastructure • Best in class solutions for virtualized infrastructure • SnapManager for Virtual Infrastructure (SMVI) Longer retention time for archive parameters • Scalable on-the-fly capacity upgrades • Easy to use SnapLock compliance solution Modular system - universal implementation • Flexible unified storage systems • Builtin solutions for data protection and backup High degree of flexibility for multi-site systems • Small-medium-large storage system portfolio • Disaster recovery solutions (MetroCluster) NetApp Confidential - Limited Use

10. NetApp PCS Solution (+ NERC Compliance) OS/Route Control Server Batch/Archive Server MaintenanceServer Central ArchiveServer SCADA System Web Server LAN Switch Firewall Industrial Ethernet, terminal bus, single/redundant Alerting via eMail, SNMP, etc. Operation Systems Plant Lifecycle Management Engineering Stations LogLogic Open Log Management (Virtual Appliance*) OS/Batch/Route Control/Maintenance Clients NERC Compliance Suite with pre built reports, alerts, search filters and individual settings NetApp FAS Storage Primary Site NetApp FAS Storage Secondary Site Open Log Management scans: /etc/messages /etc/log/auditlog LAN/WAN SnapMirror Data Replication 1/10GbE LAN • (*) Prebuilt image could be run directlyon any VMware ESX Server NetApp Confidential - Limited Use

11. DesignWin / References • Siemens SPPA-T3000* Central Archive Server • 2x FAS2040 single controller (two sites) • Built-in 12x 1TB SATA disk drives in each controller chassis • SnapMirror acts as a half-automatic “DR-Cluster” • Un-attended installation and rebuild TTL-scripts** • T3000 will perform all power plant automation tasks • Turbine control • Boiler control (+ Protection) • Balance of plant (BOP) • Over 500 SPPA T3000 installations (worldwide) • Up to 150 installations within power plants • Up to 350 installations within other industry sectors • (*) SPPA = Siemens Power Plant Automation (**) TeraTerm Macro script language NetApp Confidential - Limited Use

12. NetApp SolutionsMonitoring Solution for NERC/FERC NetApp Confidential - Limited Use

13. What Is NERC? NERC's major responsibilities include working with all stakeholders to develop standards for power system operation, monitoring and enforcing compliance with those standards, assessing resource adequacy, and providing educational and training resources as part of an accreditation program to ensure power system operators remain qualified and proficient. NERC also investigates and analyzes the causes of significant power system disturbances in order to help prevent future events. The North American Electric Reliability Corporation (NERC), a nonprofit corporation based in Princeton, NJ, was formed on March 28, 2006 as the successor to the North American Electric Reliability Council (also known as NERC). The original NERC was formed on June 1, 1968 by the electric utility industry to promote the reliability and adequacy of bulk power transmission in the electric utility systems of North America. NERC's mission states that it is to "ensure that the bulk power system in North America is reliable." NERC oversees eight regional reliability entities and encompasses all of the interconnected power systems of the contiguous United States, Canada and a portion of Baja California in Mexico. NetApp Confidential - Limited Use

14. What Is FERC? The Federal Energy Regulatory Commission (FERC) is the United States federal agency with jurisdiction over interstate electricity sales, wholesale electric rates, hydroelectric licensing, natural gas pricing, and oil pipeline rates. FERC also reviews and authorizes liquefied natural gas (LNG) terminals, interstate natural gas pipelines and non-federal hydropower projects. NetApp Confidential - Limited Use

15. System Cyber Security Monitoring - Why? • Industry / Energyinfrastructurs and their components are connected to the WAN • PCS* and ECS** systemsbased on IT standard hardware and software • Stuxnetwormwith a new methodology to attackspecialized automation systems • Cyber attacks to utilities services via LAN/WAN/Internet willincrease the nextyears • Utilities must protect all of the automation and control systems • Must meet the NERC/FERC critical infrastructure protection (CIP) regulationframework NetApp Confidential - Limited Use

16. Monitoring Solution within PCS/ECS OS/Route Control Server Batch/Archive Server MaintenanceServer Central ArchiveServer SCADA System Web Server Firewall LAN Switch Alerting via eMail, SNMP, etc. Operation Systems Plant Lifecycle Management Engineering Stations LogLogic Open Log Management (Virtual Appliance*) OS/Batch/Route Control/Maintenance Clients NERC Compliance Suite with pre built reports, alerts, search filters and individual settings Open Log Management scans: /etc/messages /etc/log/auditlog NetApp FAS Storage 1/10GbE LAN • (*) Prebuilt image could be run directlyon any VMware ESX Server NetApp Confidential - Limited Use

17. Customer References NetApp Confidential – Limited Use

18. Tucson Electric Power Saves Millions and Delivers Faster, Better Customer Service Respond faster to customers during power outages Expect $2M savings in 3–5 yrs Slashed infrastructure costs 50% per year with virtualization Improved business efficiency Greatly improved reliability Improved disaster recovery to 90% of data 100% of the time Fast, cost-effective backup and recovery (min. vs. days/weeks) Tucson Electric Power (TEP) Company, the principle subsidiary of UniSource Energy, is an electric utility with more than 2,000 megawatts of generating capacity serving more than 397,000 customers in southern Arizona. http://www.netapp.com/us/library/customer-stories/TEP.html 18

19. Tucson Electric Power (TEP) “We’d have 300 physical servers today instead of 80 if not for virtualization. By supporting our virtual infrastructure, the NetApp solution is helping us to save at least $2 million over a three to five year period.” – Chris Rima, supervisor, infrastructure systems, Tucson Electric Power For more details on TEP’s realized cost savings see Alchemy BVA (Business Value Analysis) study Click here for YouTube video

20. Gaznat Experiences High Availability, Easy Administration with NetApp Increased Efficiency: • Reduced physical storage requirements • Simplified administration and management of data growth • Increased availability of data Business Impact: • Achieved reliable disaster recovery • Reduced maintenance time • Improved productivity Gaznat was founded in 1968, and supplies natural gas to French-speaking Switzerland as well as industry-related services. “We wanted our two locations to be interchangeable. With NetApp, we have managed to create a truly redundant infrastructure.” –Remo Monn, IT Director http://www.netapp.com/us/library/customer-stories/gaznat.html 20

21. Herne Municipal Utility District Accelerates Database Testing by 30% Increased Efficiency: • 30% faster database testing • Restore servers in hours/minutes not days • Full backups in minutes Increased Capabilities: • Better collaboration with other companies • Improved performance and data availability • Higher flexibility and scalability • Simplified testing and upgrade processes • Effortless, risk-free testing, development, upgrades, and quality assurance • “Storage without risk.” – Thomas Lohr The Herne Municipal Utility (Stadtwerke Herne AG) ensures the supply of electricity, natural gas, heat, and water to the town of Herne, Germany. http://www.netapp.com/us/library/customer-stories/StadtwerkeHerne.html

22. eLynx Delivers 24/7 SaaS with NetApp’s Data ONTAP 8.0 Increased Efficiency: • Reduced backup time by 50% • Optimized storage utilization • Simplified data management tools • Attained flexible, scalable storage environment Business Impact: • Reduced storage footprint by 50% • Enhanced disaster recovery strategy • Eliminated downtime • Improved productivity eLynx Technologies is the leading provider of Web-based, real-time monitoring and field automation services to the energy industry. “Our storage environment was fairly static, but it’s now significantly more flexible and dynamic with NetApp®. We’re confident NetApp will cost-effectively scale to meet our future requirements.” – Ryan McDonald, Director of IT http://www.netapp.com/us/library/customer-stories/elynx.html

23. eLynx Technologies eLynx storage infrastructure. A NetApp® FAS3160 storage system sits in eLynx’ primary data center and a NetApp FAS3140 storage system in its disaster recovery site, both located in Tulsa, Oklahoma. NetApp Data ONTAP® 8.0 provides a central administrative function to manage the storage environment. NetApp SnapMirror® replicates production volumes asynchronously every two hours, and NFS volumes hourly, from the company’s primary data center to its disaster recovery site. eLynx manages its production and disaster recovery storage from one central location using NetApp Operations Manager.

24. Consolidation Pays Off for Gujarat Gas • Gain fully automated DR solution • Reduce ongoing maintenance costs • Reliable remote e-mail and file access • Slash restore times from 16 hours to just minutes • Reassign remote IT admin resources to new functions • Improve availability Gujarat Gas Company Limited is India’s largest gas distribution company with revenues of annual revenues of US $150 million http://www.netapp.com/us/library/customer-stories/gujarat.html