Staff Care - Field Staff Tracking & Online Reporting App

1. ISO 9001 : 2008 Certified Staff Care (Powered by “VAYAK”) Field Staff Tracking & Online Reporting App www.staffcare.in

2. About Us • Since 1995 in Software Field • (20+ Years of Experience) • 2 State level award winner • (For Computerization in Co-op. sector) • All India level Network • (Sales & Support Network) • More than 2000+ satisfied • clients • (Different kind of Software & Apps) • ISO 9001 : 2008 Certified • Trade mark registered • Copy Right registered

3. Awards Winner Company Gujarat’s Best Software Company in Co-op. Sector Best Performance Award in Co-op. Sector

5. Office Staff controlling systems generally used by Companies Bio-Matrix Attendance CCTV Camera Door open by Id-Card Phone control by Epbx Internet security by Firewall Computer Lan / Wan Staff Care www.staffcare.in

6. Problems of Field Staff ( Marketing / Service / Site Staff ) • Sleeping in garden–in • working hours so many field • staff sleep in garden & • waste time at tea stalls. • Part time work for others– • In working hours some field • staff work on commission • base for other company like • insurance, personal business. Staff Care www.staffcare.in

7. Problems of Field Staff ( Marketing / Service / Site Staff ) • Staff stay at home–Instead • of going in tour, staff stay • at home & show false tours • Staff does not work– Staff • gives false reporting of • expenses & working hours • in company Staff Care www.staffcare.in

8. Problems of Field Staff ( Marketing / Service / Site Staff ) • Staff attend personal • functions– Staff attend • marriages & social • functions in working hours • Staff met with accident– • Company cannot help the • staff incase he meets with • accident during working hours Staff Care www.staffcare.in

9. Location Tracking is not Possible Problem Instead of going in field, Staff stay Full day at home and do false reporting, that he is in field. False Reporting of Working Hours Problem Staff reach late at decided place & left it earlier, meet less party & do false reporting to show his performance. Ex. : Company’s working hours - 10.00 am - 6.00 pm (8 hours) but, Staff reach there at 11.30 am and leave at 3.30 pm (4 hours) Staff Care www.staffcare.in

10. Delay in Reporting of Field Staff work Problem No Online Reporting :- Staff has to prepare manual reports of the work done in the field. Reporting of Visit/Collection/Sales/Expense :- Marketing & service staff gives reporting data at office when he came. So, online latest data is not available at any time. Computer Operator Salary Expense :- Company has to do additional salary expenses of computer operator for data entry when data came to office. How to control field staff ? Staff Care www.staffcare.in

11. Is your company suffer from this type of Field Staff’s Problems? One & Only One Solution Is Staff Care www.staffcare.in

13. Marketing • Corporate Sale @ Office • Order Taking at Shop • Industrial / Site Marketing • Door to Door Marketing • Many more.. App Useful For Field Staff Like Service • Repairing at Home • Repairing at Office • Repairing at Industry • Repairing at Site Site • Builders & Contractors • Engineering Projects • Government Contractors • Railway, Bridges, Dam work • Many more.. Staff Care www.staffcare.in

14. Features of Staff Care • Staff Location • Current Location of staff can be seen from here. • Benefits : • Admin can see that staff reached in field or not to increase their • performance. • If any inquiry or complain from the area nearby the staff location • than it can be transferred for fast solution. • If staff is in any trouble like accident or health problem company can • see his location to help. • Staff Route • Staff's route on which he move full day that can be seen here. • Benefits : • Staff reached in field as per planning at proper time and leave at • proper time or not. • On which route he has travelled can also be known to admin. Staff Care www.staffcare.in

15. Online Attendance • Day Start (Start Tour) • When Field Staff Start his tour from home, he has to do entry in Start Tour. • What : His Date, Time and Location will be auto captured and he will enter his • destination and small detail of tour plan. • Why : This information is helpful to office for monitoring staff and guide him. In case of • emergency like accident, Health problem this information is very important. • Day End (End Tour) • When Field Staff came back to home, he will make entry in End Tour. • What : His Date, Time and Location will be auto captured and he will enter his small tour • detail. • Why : This information is helpful to know that at which time he came back to home. • Tour Report • Admin : On which date staff has visited which area can be seen here. • Staff : Staff can view that on which date he has done tour of which city with in & out time. • Benefit : • Company can see that all staff reach on time in field & present up to decided time in field • or not. Staff Care www.staffcare.in

16. Visit Entry • Start Visit (with Location & Time ) • Before starting customer meeting or service, staff will do an entry in Start Visit. • What : His Date, Time and Location will be auto captured, he has to enter only party name. • Why : This information is helpful to office to know that at presently where the staff is? • End Visit (with Location & Time ) • After completion of every service or marketing meeting staff has to do end visit. • What : His Date, Time and Location will be auto captured and he has to enter other details. • Visit Detail : Whom he met, Work done, What next etc. • Photograph : Can take photo of Visiting Card/ Product/ Sign-board. • Follow up : Person can set next follow up date of that client. • Payment Rec. : If payment is received, that can be entered. • Why : This information is helpful to know, what he has done today. • Visit Report : Date wise / Zone wise. • Benefits : • Online Data Entry :- Company will get online all information of all visit, So no need of data • entry at office. • Stop False Reporting :- Many time staff’s visit book timing & actual visit timing is different. • But with mobile app, we get start & end visit location & time. In that location must be same. Staff Care www.staffcare.in

17. Area Wise Visit & Order Entry • Area Wise Visit • Executive can view list of his clients Area/Route wise. • He can get Visited /Pending /All Clients filter view of particular tour days. • Hence he can do start visit and end visit of respective client easily. • Area Wise Order • Executive can take order of clients came in particular Area or can take order • from shops came under particular Distributors. • End of the day he can view the list of his visited and pending clients. • Benefits: • Executive’s time will be saved as he can complete all visits in one area fastly. • New staff can easily contact clients of particular area. • On line reporting to the office. Staff Care www.staffcare.in

18. Expense Entry • Expense Entry • Daily expense of bus/train Fair, food, hotel, petrol, auto etc. can be entered by staff in his • mobile & that can be seen by admin. • Sanction Expense • Manager can verify, approve & comment the staff expenses from website or in his mobile • at office, home or while traveling. • Expense Report • Date wise : On which date how much expense done by staff that can be seen here • Expense wise Summary : Which type of exp. Like (Bus fair, food, auto etc..) is how much • done by staff that can be seen • Benefits : • Staff doesn’t need to maintain Expense Sheets day wise, all bills & tickets to show at office. • Online and on time data entry is possible. So less chances of false expense & information. • Staff gives expense detail when comes at office. Up to that time tickets & other proof • might lost. So this problem can me erased. • Photographs of Tickets & Bills also can be taken by staff Staff Care www.staffcare.in

19. Collection Entry / Pending Collection Entry • Payment Collection Entry • When : In field when staff collect payment at that time he has to do it’s entry here. • What : Staff can enter Date, Party, Type of collection (like New Sale, AMC , Service charge), • Collection amount, Cash or Cheque , if cheque than Bank Name, Branch, Cheque. no. etc. • Status : Amount deposited in bank or handover to office can be entered. Rest amount is • with him that can be known by office. • Pending Collection • Zone wise, Party wise latest pending collection list in mobile. • Collection Report • On which date how much amount is collected by staff & in that how much % commission • he will get. Total collection and total commission can also be seen by him. • Benefits : • Admin can see that how much collection done & where it is (with Staff / Office / Bank ). • Staff can do party’s pending collection recovery easily without demanding pending • recovery list regularly from office. Staff Care www.staffcare.in

20. Sales Entry • Sales Entry • When : Staff sale any product or services he will do sales entry • What : Staff can enter Date , Party, Sales type (like New Sale, Repeat Sale, • Spare parts, AMC etc…), Sales amount, his commission percentage. • Sales Report • Staff can see details of sales done by him • Commission : How much sales he has done & on that how much • commission he will get. • Date wise : On which date how much rupees sale done by him. • Type wise : Which type of sales of how many Rs., he has done (New / • Resale etc. ) • Benefits : • Sales position can be tracked by admin. • Staff can see his total sales & commission for given period. Staff Care www.staffcare.in

21. Complains / Follow ups / Inquiry • New Complain • Reception staff or any other staff can enter the complains or inquiry of party from website • or mobile. • Handover Complain • The complain came in office & entered by the operator can be seen by manager in his • mobile or website. He can handover it to specific staff online. • View • Staff can see that complain detail, with Name, Address & charges to be taken in his mobile • and can plan to solve it.. • Close • Staff can close that complain after visit from his mobile. • Benefits : • Staff does not need to maintain complain manually. • As the staff’s current location is known, new complain transfer is easy for instant support. • To handover complain/ inquiry and keep watch on it is not a big problem. • Follow up of complain to staff, or that complain is closed or not can be known. Staff Care www.staffcare.in

22. Complain / New Inquiry Management Process SMS Phone Personal Receive Complain / Inquiry from Different way Complain / Inquiry Entry in Mobile or Admin Website Handover Complain / Inquiry by Manager to Staff as per Location, Problem & work Data will be updated to Company Staff receive notification of Complain / Inquiry with detail in his mobile After Visit Close Complain / Inquiry with work done entry in Staff Mobile Web server Staff will Visit Party to solve complain / Marketing Staff Care www.staffcare.in

23. Order Taking • Order Taking • Sales staff can enter order in his mobile with party name, date and detail. • Multiple items with quantity and price can be entered in mobile app. • All the order data can be synced online to the server. • Live Data at Office • Within few seconds Party wise order data will be available to office. • Fast Delivery possible • Fast Delivery and dispatch of product is possible by office staff. • Order Report • Online order report is available – party wise, items wise, summary and detail. • Benefits : • As live data of order taken is available to office, so 20% time is saved. • Every thing is on line and on time so staff becomes more productive. • No manual and repetitive work to be done. • Field staff doesn’t have to place the order on phone so less chances of making mistakes. Staff Care www.staffcare.in

24. Online Order Process Flow Start Tour Visit to Client Take Order & Payment in Staff Care App & give Print receipt Print Delivery Report Order Data available in VAYAK Website Data Sync to Company Web server Dispatch Department pack as per order Load goods in Delivery Van Travel to each client for Delivery Delivery to Client Staff Care www.staffcare.in

25. Site Live Reporting • Site Live Reporting • Admin can see the work progress of site after every 1 or 2 hours in his mobile. • For whom : For the company whose staff has to work at specific site and has to • report work progress continuously at office like to see Company’s Site • Engineers and Drivers, Industrial Auditors, Asset Verification Team etc. • What : In this option Date, Time, Location of Staff, Project Name, his work • comment and live photo is send by staff. • Benefits : • Site engineer has to present at site to take live photos. • His location is also tracked. • The progress on site is visible in photos at office. • Any required immediate action can be taken by admin. Staff Care www.staffcare.in

26. Future Route Plan & Change Assign • Future Tour Plan • Admin can send the future tour plan to specific staff from his mobile • or website. • Change in Plan • If any change is required in emergency than admin can re-schedule • the plan and send to specific staff. • Send Route Plan • Admin can send the route plan to the field staff which he can see on • his phone. • Benefit : • Assign the future tour plan personally to each staff is becomes easy • and less time consuming. Staff Care www.staffcare.in

27. Leave Application and Sanction • Leave Application by Staff • Staff can apply for leave online from his mobile. Types of leaves (like Medical, Casual or • paid leave etc..) Reason, from which date & for how many days leave required can be applied • Online Leave Approval by Manager • Before sanction leave admin can check : • In his department any other person is on leave on same dates for or not. • How much leave that staff has taken till date. • Online Leave Status • Staff can view in his mobile that admin has sanction or cancel his leave with reason. • Leave Report • Type of Leaves ( Like: Medical leave, Casual Leave, Paid Leave etc.) he has taken. • How many times staff has taken the leave and for how many days he has taken the leave • Benefits : • If field staff is on tour then also he can directly apply for leave without coming to office and • know whether his leave has been sanctioned or not. • Admin has proper online information of staff’s past leaves and which type of leave he has • taken for how many days ? Staff Care www.staffcare.in

28. Party Data • View My Party • Staff can see all the details of Party like Address, Contact no., Responsible person, • Party Status, Collection due etc. • Filter / Call / SMS • Staff can filter or search his parties name wise or zone wise in mobile and can call or • message to them directly from this application. • Change Request - In Party detail • If field staff came to know about any change in Party's address, phone number or • other details than he can send a change request to company. • Benefits : • Company's data will remain up to date due to continues updation from staff • When new staff join, Company can handover party data easily • When any staff leave the job application deactivated, so data is secured. Staff Care www.staffcare.in

29. Other Facilities • Company News & Events • Company's Progress, Achievement, workshops, Leaves etc. related news to all staff • can be send, free of cost with color effect, by this app. • Send Message • Admin can send message to specific staff number of times in free of cost with color • effect can be seen by staff from here. • Department wise : Can send message to the staff of particular department • Designation wise : Message only to specific designation staff like Manager, Supervisor, • Staff wise sending is possible. • Color Effect : Admin can send the news or Message with background color as per its • weightage. • All news and message can be seen by staff in his mobile. • Bulk SMS • Selection : Staff can select mobile no. from name or zone wise party list. • SMS : Sms can be send in bulk using mobiles sms sending facility. Staff Care www.staffcare.in

30. Other Facilities • SMS Templates • Staff can prepare sms templates from here and can utilize it in future whenever required. • (Diwali, Holi, offers, Discounts, Address, General like “I am in meting”, “I will call you • later” etc..) • Pending Calls • Selection : Staff can select mobile no. from his party list & set call on date with detail.. • Click to call : Date wise Pending call will be shown on the mobile screen, Staff can directly • dial them from this application directly. • New Party Registration • Staff can enter their new prospective client's full detail like name, address, phone • number etc. here for future follow up. That party will be automatically assigned to him • My Notes • Useful notes can be saved with color & can be viewed / removed in future. Staff Care www.staffcare.in

31. Other Facilities • My Work To Do • Staff can write the work to do here with color effect & can remove after • completion of work. • Change Password • Staff can change his password from here. • Delete Old Data • After all data sync. to server, Staff can delete old from his mobile if he wish. • Theme • Staff can change the color theme of application & can choose whichever he like. Staff Care www.staffcare.in

32. How it Works ? Manager’s Mobile Vayak Staff Care Admin Website Owner’s Mobile GPS Satellite 24 X 7 Working Data Center Marketing Staff Site Staff Service Staff Staff Care www.staffcare.in

33. What we will provide ? 1) Mobile Apps for your Field Staff - Location Tracking - Expenses Entry - Route Plan - Company News - View Complains - Tour & Visit’s work reporting - Sales & Collection Entry. - Internal Free Messages - Zone wise Party Address & Phone - Apply for Leave 2) Mobile Apps for Manager/Owners Manager can also use all above features, Addition to that he can View Staff's all Entries, Reports, Current Locations, Travel Route etc.. He can verify and sanction expense, leave, future route plans & much more.. 3) Admin website for Back Office Staff All entry done in mobile will be available to back office staff in admin website. They can Filter, Analyze and View all kind of reports. They can control all staff’s Registration & Authorization. Also, can export the data in Excel & use it for salary, attendance etc.. Staff Care www.staffcare.in

34. Mobile Apps Screens - Staff Care Main Report Extra Admin Staff Care www.staffcare.in

35. Admin Website of Staff Care - Dash Board You will get all summary informationabout your Employees Total Sales, Total Collection, Total Exp., Total Tours, Total Visits, Total Complains, Total News and Total Messages etc.. Staff mobile base live reportingDaily whole summary of staff live reporting is available, with each employee tour start time and detail, no. of visits done, last visit status, his total exp., sales, collection etc. each staff's current location with address will be displayed in report. Staff Care www.staffcare.in

36. Setup base Web Panel • As per your Business needs you can set parameters like • Type of Projects e.g. Vapi Site, Surat Project, Baroda Site.  • Type of Expenses e.g. Bus/train Fare, Hotel, Food, Petrol  • Bank Accounts e.g. HDFC, ICICI, BOB • Sales Type e.g. Sale of Books, Sales of Clock  • Firm names e.g. Vayak Technology, Vayak Consultancy • Party Status e.g. Hot, Medium, Cold and many more.. 1) General Setup - User defined extra data entry field 2) Customized Drop Down Expense Type : Bus, Lunch, Auto, Hotel etc. Meeting Type : Marketing, Service, Collection My firms : VC, VT, VE etc.. 3) Web user right setting - HR can view attendance, tour, exp - Sales Manager can view sales, order - Account department can view sales, expense, collection, dues, orders Staff Care www.staffcare.in

37. Staff Registration and Rights setup • Staff Registration and Rights setup : • New Registration & Rights setup of each staff can be done here. • You can control whole mobile apps from this admin website.  • You can set visibility of each icons of mobile app staff wise e.g.  1) For Marketing staff you need tour and visit option visible • and for site supervisor you want site live reporting visible. 2) For Manager you want to show Admin tab with Sanction • Expense & leave of staff and others should not be able to • view that menu on screen. Department & Designation Setup Staff Hierarchy Setting Company Holidays Setting Staff Care www.staffcare.in

38. Staff Privacy • No Location Tracking On : • Week off : Sunday • Holidays : Diwali, Holi etc. • Personal Leave : Taken by staff through app. • Location Access in office Time Only. Example: 9:00 – 7:00 • But, If Staff Start Tour • Before Office Time, then Location will be accessed. Staff Care www.staffcare.in

39. Web Base Reports and Analysis Data entered by staff in his mobile will be sync to the server. Then it will be available in this admin website. Here you can View, Analyzed and Filter the data staff wise, date wise and so many different kind of lists and reports are available.  • Types of Report • - Tour Reports - Visit Report • - Expense Report - Site reporting • - Sales Report - Collection Report • Leave Reports etc.. • All Reports are available as under • a) Date wise summary • b) Detail report • c) Other special type • Eg. Zone Wise summary, Type wise, Distance Duration Calculation Staff Care www.staffcare.in

40. Import and Export Data Import Masters Data At starting you can import excel data of Party, Staff and Zones etc. from our admin website. That data will be then available to your staff in their mobile after registration.  Export Excel, Csv, Pdf, Text or Print After Data Sync to server from mobile you can view data in reports And then you can export that data from website to your local computer in Excel, Csv, Pdf, text or print for your record and analysis. Staff Care www.staffcare.in

41. Mobile Required for App • Mobile Features Required • For Location - GPS in mobile is required (Not AGPS) • Battery Life - More than 1800 mah. • For Internet - 2G / 3G Required. • Size Of Mobile - More than 4inch. • Android Mobile - Version 3.0 Up Required. • Mobile Models like • Micromax Canvas Juice A77 - 5,250/- approx. Staff Care www.staffcare.in

42. Loss to Company Company is doing approx. Expense Per Staff / Day as under Staff work for Less Hours and do False Reporting results Performance Expense Profit = Income - Expense So, Company’s Profit Decrease Staff Care www.staffcare.in

43. Save Rs. 1 Crore in 5 years Staff Care www.staffcare.in

44. Benefits • Benefits to Management • Staff's current location and • and route on Map  • Safety of staff by location • tracking  • Increase productivity of Staff  • Reduce Overtime & Expenses • of company • Reduce administrative costs of • company • Online Staff Management • system  • Online staff live reporting  • Increase profit by, reduce • false expense  • Company News & Events on • mobile  • Messages from company • without cost  • Benefits to Manager • Online Field Staff's • Attendance  • Online Customer Visit Entry  • Online Expense Entry  • Online Collection of cash / • cheque  • Online Leave Sanction system  • Online Complain Handover to • Staff  • Online staff's location and • route  • Online staff reporting  • Create tour plans and assign • to staff  • Benefits to Staff by mobile • Online Tour and Visit Entry  • Online Order Taking and • Delivery  • Online View Pending • Recovery  • Online Item's Price, Detail and • Photo  • Online Future Tour Plan • Approval  • Online Sales and Commission  • Online Expense Entry  • Online Leave Sanction system  • Online Customer's detail can • be seen  • Online Work to do & Notes  Staff Care www.staffcare.in

45. Useful for Marketing Marketing Manager, Team Leaders, Executives, Vehicle Driver, Payment Collection Staff ( For Online Reporting, Monitoring And Controlling of Field work. ) Concept / Service Sale Corporate/Industrial Order Taking at Shop Pharma Co. Marketing • Any service providers • Insurance, MF, Website • Banking/Mobile/Credit Card • Comp. hardware/software • Sales of tool/machines • Office equipment, Epbx etc. • FMCG Product Distributrs • Order taking at Shops • Dealer's staff visit in field • MR visiting the doctor • Medical store / distributor • For online live reporting Any Manufacturing, Trading or Service related Company which are having Marketing Staff, need “ Vayak Staff Care ” mobile App for better performance & reporting with location. Staff Care www.staffcare.in

46. Useful for Service Business Service Managers, Service Executives, Technician ( For Online Reporting, Monitoring & Controlling of Field work) Repairing at Home Repairing at Office Repairing at Industry Repairing at Site • Water Purifer, T.V. • Washing Machine • Refrigerator, AC, Oven, etc. • Computer, Printer repair • Water purifier, AC • Office equipments etc. • Heavy machinery, Tools • Plant installation • Construction, Audit etc. • Lift repairing • Mobile / TV Tower repair • Construction / JCB / Crains Any Company involve in Repairing & Services of any Product at site their Service staff need “Vayak Staff care” mobile app for better performance & on line reporting with location. Staff Care www.staffcare.in

47. Useful for Site Supervision Builders, Site Supervisor, Architect, Engineers ( For Online Reporting, Monitoring & Controlling of Field work) Useful for Business Builders & Contractors Engineering Projects Government Contractors Architect Firms Project Consultants Project & Site Auditors Asset Verification Co. Railway, Bridges, Dam work New Co. Site Developer JCB work / Drilling Sites Plants & Factory Ports, Shipping & Custom Any Company involve in Site supervision their Service staff, need “Vayak Staff care” mobile app for better performance & on line reporting with location. Staff Care www.staffcare.in

48. F. A. Q. What is the procedure to start this application for my staff ? First of all you have to register your company in VAYAK & recharge Vayak application for required no. of staff. After that you have to generate user id & password for staff in admin panel. That user Id & passwords are required at the time of application registration in staff mobile. Than staff can use this application. Will you provide training to us to use this application ? It is very easy to manage this application & we will train your authorized person for it. As a Management or Manager how I can see all staff activity ? You can see the Staff's Locations, Reports etc. in your mobile or website in computer. Which type of mobile required to start this application ? Android base mobile having Android Version 3.0 with GPS and minimum 3G internet facility is required to use this application. In old version application will not be run. some latest feature may not work, but now a days this type of mobile is available starting from 3,500. Also, most of the staff already have this type of android base mobile. Internet is required for this or not ? Every five minutes the data is sync. from staff's mobile to web server which required the Internet. But, In remote area where internet is not available there also staff can work in application & when he came in coverage automatically his data will sync. to web server & management can see it. but this apps required approx. 200 mb to 400 mb internet use in a month depending on usage.. How long it will take to get license for Staff Care ? Within 24 hours after completion of order process & realization of payment. Staff Care www.staffcare.in

49. F. A. Q. If Staff member change his mobile device/new staff came/Resign than what ? This application will run simultaniously in the no. of mobiles depend on your recharge. If staff change the mobile than, in new mobile he can re-register the application using his user name & password. If Staff resigns & new staff came than remove old user & give new user name & Password to new staff. How I can save money using this application ? In most of the company field staffs are not going on proper decided time in field. Company pay them for full day work but instead of going in the field many staffs are at home , some going for half day, some are going late & left the field earlier. Due to this company's output decrease & false expenses increase. So, By using this application you can increase the performance of staff & control the false expenses which results great success. In our company we are utilizing other software than how our party data will be synchronize? From your software, you have to give party information data with zone, service staff Id and marketing Staff id in excel in our required format. That can be uploded by you with website in staff care app. Each staff member will get that data in there mobile as per their ID setup. How Management can view reports to know staff's performance ? Manager can see reports in his mobile & in staff care website both, In website admin can see more reports than mobile. Also you can export reports in excel format for further use. What are the payment options available to purchase Staff Care Application? By Cash / Cheque / NEFT in our bank account. Staff Care www.staffcare.in

50. Contact Us 3, Upper Ratnadeep Complex-II, Opp. Prernatirth Derasar, Star Bazar to 100ft. Road, Satellite, Ahmedabad, Gujarat, India. Ph : (079) 2692 7075, 4006 7075, 099989 28065 www.staffcare.in E-mail :- info@staffcare.in Staff Care www.staffcare.in