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A World of Care for Mobile Staff

A World of Care for Mobile Staff. Specialist in international health insurance Standard & Poor’s Rating: “A+” Customer service focus: 97% client retention rate First to offer Claims Processing within 48 hours Emphasis on cost containment measures

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A World of Care for Mobile Staff

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  1. A World of Care for Mobile Staff

  2. Specialist in international health insurance Standard & Poor’s Rating: “A+” Customer service focus: 97% client retention rate First to offer Claims Processing within 48 hours Emphasis on cost containment measures Cover available for employees of all nationalities, for long or short assignments Profile of Allianz Worldwide Care

  3. Allianz Worldwide Care: Solutions to Industry Needs • Identified gaps of cover in employee benefits in Shipping and aviation • Human capital is key to the industry • Retention of staff is a central issue • Expectations of staff are increasing • New solutions can be customised

  4. Our differenciators • AWC has a service proposition to offer: documents in languages, tool free n°, doctors on site • Manage the expectations of your officers and crew • Multi benefit plan for all needs of the corporation • Easy, straight forward scheme administration : Multi sub billing, one renewal, one contract • Access to regular management reports (for large groups) to allow you to monitor (and forecast) scheme performance

  5. Communicate to seafarers in bespoke languages !

  6. Fulfillment Pack International Healthcare Plans Employee Benefit Guide & How to Claim Membership Card Accompanied by: • Insurance Certificate • Claim Form • Treatment Guarantee Form • Any other policy-specific documents

  7. Marine & Aviation: Benefits cont. Allianz Worldwide Care dedicated solution for the industry: • Protect officers and crew • In all countries for all nationalities • Provide a large range of benefits (catastrophic risk or elective care) • Can cover an individual in their home country • For a full year or for several months if required • Cover for an employee AND his dependents • Global approach towards mobile staff (on shore/on board/crew)

  8. Some of Our Clients • 97% client retention rate • Stolt Nielsen Transport, Waha Oil, Maridive & Oil Services, Gulf Energy Maritime, AGIP Marine services, Premicon Cruises, Sandvik Mining & Construction, Kapa Oil Refineries, BHP Billiton, ACERGY offshore, Premier Oil, Indago Petroleum, Yemen airways, Occidental Petroleum, Qatar Airways

  9. One Single Healthcare Solution for a Range of Risks Medical cover 100% P&I P&I P&I State cover 50% State cover 0% on off on off on off Board member On shore staff Offshore Staff 1 Offshore Staff 2 Offshore Staff 3 yes yes maybe no no Dependants Uncovered Primary cover AWC cover

  10. Building a Sound Healthcare Budget Strategy Budget InflationY3 Inflation Y2 Inflation Y2 Top up P&I Pooled Health covers Pooled Health covers Top up state cover Inflation On shore staff Reduced health budget Board members

  11. Website & Online Services

  12. Download and view insurance certificates • Download insurance certificates in PDF format • Same validity as hardcopy certificates

  13. Automated Policy Documents Delivery • Policy documents are automatically issued to the policyholder when a policy is created • Policy amendments also trigger re-issuing of appropriate policy documents which reflect any changes made

  14. Thank you for your attention.

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