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Seeing it My Way – a practical perspective. Bob Ironside. Background. Small local s ociety – around 1000 service users Provides statutory services for Perth & Kinross Council Previously no documented service pathway
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Seeing it My Way – a practical perspective Bob Ironside
Background • Small local society – around 1000 service users • Provides statutory services for Perth & Kinross Council • Previously no documented service pathway • Previously undertook outcome-focussed assessments, but using generic community social work service documentation
2012 – New Management Team • Need to review/clarify service pathway • Need for assessment documentation that fitted the specialist nature of our service • Our criteria: • Fit for purpose • Research-based • Could be readily linked to strategic aims • Acceptable to our purchaser • Would align with our service ethos
What we did • Developed service pathway through local adaptation of Adult UK Sight Loss Pathway • Developed two-stage outcome-focussed assessment and care planning/review tools based on the SIMW Outcomes • Consulted with our statutory service purchaser and obtained agreement to introduce
Why Seeing It My Way? • Reflects what blind and partially sighted people say is important to them • Based on robust research • Outcome-focussed rather than service-led • Fits with our ethos • person centred • relationship-based approach to practice • enabling focus • Practical framework/easy to understand • Aligned with our strategic aims
Where we’ve got to/Next Steps • Excellent feedback from service users on the quality of conversations with them • Excellent feedback from purchaser on quality of assessments • Staff feel new assessment and care planning tools provide appropriate focus for their specialist services • Now thinking hard about evaluation – how to use SIMW outcomes as the basis for measuring the real impact of our services