1 / 30

Our Vision

The National Council for Community Behavioral Healthcare represents 1700 community organizations that provide safety-net mental health and substance abuse treatment service s to nearly six million adults, children and families across the US. Our Vision.

shea-mcconnell
Download Presentation

Our Vision

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The National Council for Community Behavioral Healthcare represents 1700 community organizations that provide safety-net mental health and substance abuse treatment services to nearly six million adults, children and families across the US

  2. Our Vision • All adults and children are free of mental illnesses and addictions. • A nation where everyonehas access to safe, effective, patient-centered, timely, efficient and equitable mental health and addictions services.

  3. Our Job National voice for legislation, regulations, policies and practices that protect and expand access to adequately funded, effective mental health and addictions services.

  4. Programs: Policy and Practice ANNUAL CONFERENCE 2,000 attendees from nearly 700 organizations • Addictions and Co-occurring Disorders Track • Changing the World — Improving Care of Individuals with Co-Occurring Disorders • Delivering Medication-Assisted Therapy • Treating Addictions in a Chronic Care Paradigm • Criminal Justice Reform — Opportunities for Providers • The Science and Treatment of Addictions

  5. Webinar Series • Managing Addiction as a Chronic Condition • Advances in Medication Assisted Treatment for Opioid Addiction • Strategies for Redesigning your Access Process • Recession and Post Recession Market Opportunities • Nurse-Family Partnership: Coming to Your Community • Open Access Scheduling to Improve Access & Retention • Evaluating Performance Management within your Organization • Defining and Maintaining Sustainable Productivity Standards (upcoming) • Implementing Productivity Standards in Community Behavioral Health Centers (upcoming) http://www.thenationalcouncil.org/cs/recordings_presentations

  6. Programs: Policy and Practice • Annual Conference • National Council LIVE Webinars • Policy Action Center • Hill Day • Magazine/Newsletters:

  7. Programs: Performance Improvement • Access, Engagement & Retention • Benchmarking • Cost Study • Six Sigma

  8. Access & Retention Goals: • Delineate the relationship between delayed access and drop out. • Modify service delivery processes to support a higher level of client participation. • Identify , Implement and Evaluate actionable solutions for difficult to serve consumers with high no show/cancellation behaviors for medication management and other clinical service appointments. • Learn Performance Improvement Technology

  9. Access and Retention Sites and Outcomes • Northside Mental Health Center, Inc.- Tampa, FLReduced time from assessment to first appointment from 16 days to 9 days • Sweetser - Saco, MEIncreased client volume by almost 10 percent while reducing number of staff by same amount • Carlsbad Mental Health Center - Carlsbad, NMIncreased capacity for outpatient and medical services by 20% • LifeWorks NW - Portland, ORIncreased percentage of new consumers with SMI offered an appointment within 2 weeks from 50% to 89%

  10. Carlsbad Mental Health Center: Days to Access Care

  11. Access Redesign Quality Improvement Initiative State-wide initiative for 50 CBHOs in 2 States • Share revenue data related to no-shows, drop outs, increased productivity. • Broader opportunity to share lessons learned and problem solve within a region

  12. Benchmarking • Through Process Benchmarking, identifies organizational strategies and practices associated with effective client retention/engagement. • Benchmark strategies and tacticsidentified as driving client engagement and retention include: • Calling clients that no-show or cancel two times in a row • Limiting the initial intake process to an hour or less • Making it a standard practice to personally introduce a client to a member of his or her treatment team during or immediately after intake

  13. Programs: Community Outreach • Mental Health First Aid • Transition Age Youth • Surveys • 2009 Member Survey on Medication Assisted Treatment • Healthcare Collaborations • Primary Care Behavioral Health Collaborative Phases I-V • Primary Care Behavioral Health Learning Communities

  14. A collaborative partnership A Collaborative Partnership NATIONAL COUNCIL for Community Behavioral Healthcare Maryland State Department of Mental Hygiene Missouri Department of Mental Health

  15. What Is Mental Health First Aid The help provided to a person developing a mental health problem or experiencing a crisis until professional treatment is received or the crisis resolves.

  16. Potential Audiences Hospitals and health centers Employers Faith communities Schools/universities Law enforcement/first responders Nursing home staff Families and caring citizens Mental health authorities Policymakers

  17. By the Numbers • 3,000+ Mental Health First Aiders • 180+ community trainings • 360 instructors certified • 36 states • 1,000,000 media impressions

  18. Transition Age Youth Initiative 3 year project to support a CBHO a local system of care partners to integrate: • Transition Facilitator staff • Services that improve access to • supported employment • vocational training • tutoring/educational services • interpersonal and social skills training and support.

  19. Resource Center for Primary Care and Behavioral Health Collaboration Visit http://www.TheNationalCouncil.org/ResourceCenter for • Practical resources including administrative, policy, and clinical documents • News on the latest integration and collaboration research • Strategies for community engagement and policymaking • Information on available trainings and partner resources • Opportunities for online dialogue with primary care and behavioral health providers who are also exploring integration and collaboration efforts.

  20. Healthcare Collaboratives Systems Improvement • Collaborative learning mode: Safety net population in every community has seamless access to both mental health/addiction and physical healthcare services. Partnerships between CMHC and FQHC • Strong working partnership among mental health/addiction and physical healthcare providers, with roles defined, referral protocols in place, and cross-placement of clinical staff

  21. Primary Care/Behavioral Health Collaborative Project Began in 2007 Phases I & II: 12 sites Phase III & IV: 9 more sites Findings Percentage of Depressed Patients Screened for Suicide Risk Range: 88 - 100% Percentage of Depressed/Bipolar Patients Referred (to either PC based BHC or specialty BH) Range: 32 - 100% Massachusetts Colorado Iowa Maryland Montana Colorado Washington Florida Indiana Ohio Illinois North Dakota Texas Connecticut South Dakota

  22. Programs: Leadership & Management • Psychiatric Leadership Program • CEO University • CEO-Board Symposium • Middle Management Academy

  23. Products and Services • Consulting and Referrals • JOBank • Elearning • Books/DVDs • Journal of Behavioral Health Services and Research • National Council Magazine

  24. Workforce Development and Retention National Council E-Learning • 400+ courses for CE credits • Learning management systems • Helping you meet compliance, licensing, and insurance requirements Partnership with Essential Learning

  25. Our Books Order Information: National Council Bookstore Website

  26. Policy Action Center • Provide National Council members with needed policy background, materials and ongoing assistance in conducting their advocacy. • Help state associations develop recommendations for financing policies that will enhance the availability of services and support the implementation of policy recommendations. • Support state associations in analyzing and responding to Medicaid restructuring plans and benefit decisions occurring at the state level, including on the ground technical assistance in selected states. • Provide information on the Medicare Prescription Drug Plan (PDP) and Medicaid formulary best practices as well as recommendations for the improvement of formulary practices.

  27. Join us in Washington, DC

  28. National Mental Health and Addictions Conference & Expo

  29. Christopher Loftis, PhDDirector of Practice Improvement 202.684.3734 ChrisL@TheNationalCouncil.org Contact Info

  30. Annual Conference • 2,000 total attendance from nearly 700 organizations • 1,300 members from 460 unique member organizations • Addictions and Co-occurring Disorders Track • Changing the World — Improving Care of Individuals with Co-Occurring Disorders • Delivering Medication-Assisted Therapy • Treating Addictions in a Chronic Care Paradigm • Criminal Justice Reform — Opportunities for Providers • The Science and Treatment of Addictions

More Related