East Central College MoHealthWINs Best Practices Brenda Bouse, Vice President Career & Outreach Education Eilene

1. East Central College MoHealthWINs Best Practices Brenda Bouse, Vice President Career & Outreach Education Eilene Acheson, Retention Coordinator Sarah Havens, Health Careers Transitions Program Coordinator Gretchen Pettet, Executive Director Workforce Development Maggie Hotz, Health Careers Outreach Coordinator Shirley Hofstetter, Director Financial Services Brittany Watz, Grants Specialist

2. ECC MHW Team

3. Topics Covered • Overview • Recruitment • Retention • Outreach • Data • Compliance • Questions?

4. A Winning Approach! Teams and Talent ECC Six Teams: • HIM Pathway • Nursing • Business and Industry Outreach/Career Services • Grant and Fiscal Oversight • Assessment and Curriculum • Technology and Collaboration Talent added: • Health Careers Transitions Coordinator • Development Studies Coordinator • Health Outreach Coordinator • Instructional Tech • HIM Instructor • CMT Instructor

5. Overview • 4 Programs -Health Information Management AAS & CA -Certified Medication Technician -Credit Transitions -Non-Credit Transitions • Goal of serving 216 participants

6. ECC MHW Participants 8 participants began CMT Program on 9/24/2012.

7. Grant Priorities •Priority 1: Accelerate Progress for Low-Skilled and Other Workers. •Priority 2: Improve Retention and Achievement Rates and/or Reduce Time to Completion. •Priority 3: Build Programs that Meet Industry Needs. • Priority 4: Strengthen Online and Technology-Enabled Learning.

8. Quality Matters Initiative • Peer review process that is designed to certify the quality of online and blended courses. • Quality Matters Rubric • Includes standards for online and blended courses for the review process • Educates faculty on components of a peer review • Peer Review Process • Prepares faculty to be peer reviewers • Practice critiquing and writing reviews

9. Recruitment

10. Recruitment • Registration • Advising • Public Information Sessions • Academic Boot Camps • Newspaper Articles – Outreach • Radio • Career Center • GED classes

11. Transitions • 3 Variations of Transitions programs • Certified Medication Technician Non-Credit Transitions • Insulin Certification Non-Credit Transitions • Health Career Exploration Non-Credit Transitions • Health Career Credit Transitions

12. Health Career Credit Transitions • 3 week course • 8 hours per day • English and Math remediation • Health Career Exploration • 3 hours of credit awarded • 2 hours for Foundation Seminar • 1 hour of Basic Computer Skills

13. Assessments for Credit Transitions • National Career Readiness Certificates • 1st cohort • 2 Bronze, 5 Silver and 3 Gold • 2nd cohort • 4 silver • Accuplacer • 1st cohort • 7 students increased placement by at least 1 class • 2nd cohort • 4 increased placement by at least 1 class

14. 1stCohort Credit Transitions Completers

15. Retention

16. Retention • Post Transitions • Twice monthly mentoring sessions • Learning communities • Class placement with cohorts • The Learning Center • Health Information Management student tutor (2nd year student) • Continued support in general education coursework and technology

17. Lessons Learned • A cohort group is very effective. • It takes all departments on campus to make our efforts work. • Students will always ask for more! • There’s always room for improvement.

18. Outreach

19. Goals of Outreach • Need buy-in in creating program that meets their needs • Recruiting source • Need clinical sights/practicum locations • Support so they hire our students

20. Employer Outreach • Missouri Baptist Hospital – Sullivan • PCRMC – Rolla • Mercy – Washington • Hermann Area District Hospital • SSM Healthcare • Area Nursing Homes • Doctor’s Offices

21. Community Outreach & Networking • St. Louis Community College, Healthcare Industry Insights Seminar • St. Louis Health Care Workforce Advisory Committee meeting, Missouri Hospital Association • Workforce Investment Board • Missouri Career Centers • Area Rotary Clubs • Advisory Boards • Alumni Events • Press/Radio/Social Media

22. Telling Our MHW Story

23. Data Collection

24. Data Collection Process • Student completes ECC application. Those fields are entered into college database. • After student has completed 25% of MoHealthWins coursework they complete registration form.

25. Data Collection Process Cont. • Participant spreadsheet developed, participants added after 25% completed. • The shared drive allows financial aid, registration, admissions and other departments access to the cohort information. We hope the shared drive will improve efficiency and accuracy.

26. Goals for Upcoming Data Submissions • Fields to be developed/improved in ECC’s database system so all data fields can be pulled and reported to Cosgroves from one source. • Much of the year 1 data submitted was entered manually. Goal by year two to have all in Datatel.

27. Financial Lessons Learned • Allocation of salaries and benefits based on adjusted census data • 4 adjunct positions • 2 full time instructors • Waiver of tuition and course specific fees vs. scholarships.

28. Fiscal

30. DOL Visit • Fiscal • Allowable/unallowable expenditures • Programmatic • Participant Files • Social Security Number Issue • Detailed case notes

31. Lessons Learned & Improvements • Importance of the cohort model. • Collaboration among various departments. • Students may ask for more. • Get all data fields built in database system. • Be cautious on expenditures, be sure they are allowable.

32. Questions?