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David Marchant

An introduction to HRG on PSTVS, Solution 4. David Marchant. Karen Savage. Director of Sales – Strategic Markets, including Energy, Marine, Defence & Government. Head of Global Government Client Management & Ops Best Practice Government. Housekeeping.

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David Marchant

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  1. An introduction to HRG on PSTVS, Solution 4 David Marchant Karen Savage Director of Sales – Strategic Markets, including Energy, Marine, Defence & Government Head of Global Government Client Management & Ops Best Practice Government

  2. Housekeeping General housekeeping rules for attending this webinar • Those that have dialled in and can’t see the screen, please have a copy of the slides in front of you • There will be time for questions at the end of the presentation • Please type your questions – it will help to manage & ensure we have record of all the questions asked. It will also help as we may need to pick up with you offline if your question is specific to you. Please type your name and your organisation to help us.

  3. HRG Central Government & Wider Public Sector Service Dedicated travel experts UK & globally With experienced teams and market-leading technologies that can deliver visibility on spending, unbeatable supplier deals, insightful reporting and complete control of costs and compliance, our government customers enjoy a great deal more. Not to mention original and innovative ways to make their budgets go further. HRG offers a secure service with Cyber Essentials & ISO 27001.

  4. HRG Government & Public Sector Experience The HRG Government team has been dedicated to servicing the travel requirements of Central Government, Public Sector and Third Sector clients in the UK and around the world for decades, affording us significant experience as we’ve developed a true understanding of requirement. Our diverse client base includes: £ Central Banks Embassies,High Commissions& Consulates InternationalCharities Military & Armed Forces Regulatory Bodies Defence & Aerospace Companies IntergovernmentalOrganisations& Departments InternationalTreaty-basedOrganisations National Governments Universities

  5. PSTVS – Solution 4 with HRG provides: Value for money, simplicity, a great user experience and a higher level of security. Individual or multi-modal travel booking solutions Online and offline service Available 24/7/365 Domestic, regional, intercontinental inc.low-cost and full service airlines Domestic, overseas and Eurostar Access to >1M properties, including apartments, Booking.com & Expedia Other travel needs inc. car rental, taxi etc.

  6. RAIL HOTEL AIR • Policy management • Split fares • Support with special requests, ramps etc. • Book seats online • Onsite ticket printers/conversions • E-tickets • Rail delay/reclaim • Rail & air comparison • Policy management • Lone female travellers • Environmentally friendly hotels • Hotels close to where you need to be • Policy management • Rich banded fares • Air & rail comparison • Search includes Eurostar

  7. Delivering your experience Contact the team MAKING YOURTRAVEL CHOICES DELIVERING YOUR EXPERIENCE Seek approval Book travel WITH YOU EVERY STEP OF THE WAY View your itinerary 24h support Consolidated data Notification WHILE ON THE MOVE Client care

  8. Benefits of the service Audit - best fare / rate guaranteed Ancillary services Exceptional traveller care, always with you

  9. HRG Travel • Stay connected while on the move with HRG Travel • HRG’s mobile app offers trip data, web chat assistance. • With assistance, we’re always with you • Keep travellers informed with contextual messages relevant to their trips. • Timely, relevant messages for your travellers • Keep travellers informed with contextual messages relevant to their trips.

  10. Taking care of our customers Traveller tracking Alerts

  11. HRG’s offering will be tailored to meet the diverse needs of all Wider Public Sector and Central Government customers under PSTVS. If our presentation is of interest and you wish to speak to us directly, please feel free to reach out to us for further discussion and to see how we can align our service to meet the specific requirements of your organisation. Email: ukgovsales@hrgworldwide.com Q&A

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