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OSCA R&D Areas / Programs. Inter-enterprise models extended enterprise supply chain collaborative commerce. Programs Inter-enterprise Business Integration Knowledge Management e-Manufacturing. Knowledge Management. Inter-enterprise Business Integration. Portals.
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OSCA R&D Areas / Programs • Inter-enterprise models • extended enterprise • supply chain • collaborative commerce • Programs • Inter-enterprise • Business Integration • Knowledge Management • e-Manufacturing Knowledge Management Inter-enterprise Business Integration • Portals Enterprise Architecture & Framework Internet, Web, IT Technologies emerging and standards
Product Life-Cycle Mgmt Project Life-Cycle Mgmt CPC VPDM CSC CCC Collaborative Commerce Landscape Collaborative Commerce CPC = Collaborative Product Commerce CSC = Collaborative Service Commerce CCC = Collaborative Construction Commerce VPDM = Virtual Product Development Management Source: SouthWest Securities, 2000
e-Business / c-Commerce e-Commerce / e-Business e-Marketing Definitions: Web Sites Adapted from Tech Encyclopedia • Virtual Community • A portal that brings the community of users together, not just for doing business but for both online & off-line interactions & collaboration • Promoting community “loyalty & togetherness” to retain customers / users • Achieved by providing specialised & personalised applications • Portal • A Web "supersite" that provides a variety of services • Including search, email, discussion groups, directories & user-specific applications • Web-Site • A site with web pages that provide information & limited interaction • Including static pages & forms • Eg: Company website Relationships Eye-balls Services
Focus is on ... Manufacturing Enterprise Extended Enterprise Virtual Community Target to satisfy is ... Management Customer End Customer Value Chain Business construct is ... JIT/Lean Manufacturing Agile Manufacturing Agile Supply Chain Collaborative Commerce Which involves ... Process Redesign JIT/Lean Manufacturing Collaborative Processes Relationship Management And is facilitated by ... CIM ERP Enterprise Portal C-Commerce Portal Manufacturing Enterprise Evolution 1980’s 1990’s Early 2000’s Late 2000’s
e-Manufacturing The application of e-business concepts & on-line technologies to manufacturing business processes over a product life-cycle to facilitate the building & maintenance of value chain relationships
Designer Structured Query RFQ Purchase Order Order Enquiry Payment Component Data, Technical Datasheets, CAD/CAM/CAE Models, Videos, etc Order Status Delivery Invoice Quotation ACK . . . . . . Supplier #1 Supplier #n Distributor #1 Distributor #n Repository of Component Information Procurement Engine Fulfilment Engine PDM PDM ERP ERP ERP ERP APS APS MES MES Gintic - Confidential Portal for Value Chain Integration ERP PDM Purchaser
e-Repository Data Dictionary • Population of Database is Data Dictionary Dependent • Same Data Dictionary is used for Search Data Dictionary Product HTML Page I m p o r t S e a r c h Product_n XML
Services Component Library / Materials Collaboration Management Supply Chain Collaboration Infrastructure Resources Gintic - Confidential Portals & Services • Collaborative Product Development • EDM / PDM • Workflow Mgmt • Project Schedule & Cost Tracking • Data Exchange Services • Test Results/Reports • Software Distribution • RFQ & Quotation Mgmt • Procurement • Fulfilment • Order Tracking & Mgmt • Logistics Tracking & Mgmt • Component Repository • Knowledge Repository • User Account Mgmt • Internet Engineering Repository • Product Data Administration • Mobile Services • Utilities • Training & Courseware • Resource Sourcing • Information Hosting
Key Technologies for e-Manufacturing • XML • For Content Exchange • Need common, cross-application semantics • ASPs (Application Service Providers) • Deploy, host, manage & rent access to an application from a centrally managed facility [IDC, 1999] • LDAP (Lightweight Directory Access Protocol) • ASP User Access Management • Wireless Web • Includes WAP/WML & Web phones • Ultimate impact is “spontaneous computing” • Able to obtain real-time information at any time & any place
User_1 User_n BMEcat Supplier_1 e-Repository Gintic XML Supplier_n RosettaNet XML for Data Sharing Internet T r a n s l a t o r T r a n s l a t o r
Knowledge Info. Wisdom ??? Data • GartnerGroup’s definition holds that KM harvests and shares intellectual assets for breakthrough results in enterprise productivity and innovation. • KM is a discipline that promotes an integrated and collaborative approach to the creation, capture, organization, access and use of an enterprise’s intellectual assets. • This “knowledge” comes in many shapes and sizes. It can be stored in databases, printed on paper, integrated into enterprise policies or stored in an employee’s memory. Therefore, KM becomes the task of joining the tacit with the explicit Knowledge
Knowledge Management Industry Trend Data Modeling Info. Modeling Maturity / Productivity Enterprise Modeling IT guru predictions Knowledge ?? Data Management Information Management 20 10 Time (years) prototyping scaling/engineering lift off Source:Korr Institute
Health Food Media Service IT Insurance Steel Utilities Finance Automotive Real Estate Industry Application HIGH LOW GartnerGroup 2000
Knowledge in Process Organisational Memory Knowledge in Product & Services Supplier Knowledge Market Insights Customer knowledge Enterprise Skills Audit Innovation Management of Project & Proposal IT Integration Projects Fundamental KM Application Area to an Enterprise Technologies Methodologies
Technologies of KM in the market • Leading database management systems vendors claim they provide KM. • Document management systems are being renamed to KM. • KM is a social-techno process. • Exercise machine does not equal exercise for the same reason that, KM technology does not equalKM, • KM is something that people “do.” technology help. Gartner'sGroup Magic Quadrant - 2000
KM Key Enabling Methodologies • Enterprise Knowledge Framework • Classification & Mapping • Knowledge Modeling • Enterprise Knowledge Architecture
KM Key Enabling Methodologies • Enterprise Knowledge Framework • Readiness Assessment • Critical Success Factors • Skills Audit • Benchmarking Framework • Establishing Requirements
Enterprise Knowledge Framework Requirements Definition Design Specification Implementation Description Enterprise Knowledge Framework Information View Resource View Organisation View Knowledge View Function View • Current Frameworks • Reference Architecture • (CIMOSA, PERA or GERAM) • 4 VIEWS • Function • Information • Resource • Organization CIMOSA Extension Current Frameworks DO NOT SUPPORT KM or Knowledge Integration Propose an Enterprise Framework / Reference Architecture to support KM or KI Look beyond ERP-MES-SFC architecture • 5th VIEW • Knowledge
KM Key Enabling Methodologies • Classification & Mapping • Structure fragmented pieces of information relevant to a particular enterprise or business process • Identify the artifacts (tools, templates, repositories/store) and resources (skills) they use • Key function for creating an enterprise knowledge portal
Enterprise Knowledge Modeling Knowledge Management Tacit Explicit Enterprise Modeling Meta Meta-Modeling Business Process Activity PDM ERP MPS / FCS MES Cell (SFC) Controller Automated Machine Automated Machine
KM Key Enabling Methodologies • Knowledge Modeling • Current models view at business process functions and their related IT systems e.g. ERP, MES, PDM • Knowledge is embedded within business process flows. . . • Modeling business processes from a knowledge perspective -- how knowledge is generated and leveraged in each step in a work process to support decisions • Meta Meta-Modeling “How did You Solve that Problem?” Explicit Tacit PricewaterhouseCoopers
KM Key Enabling Methodologies • Enterprise Knowledge Architecture • Develop an architecture that outlines the way people think and work. • Look beyond ERP-PDM-MES-SFC architecture • Focus on KM as a business driver not IT
Enterprise Knowledge Architecture Knowledge Agile Enterprise • Knowledge asset as a competitive edge - Framework Business Strategy • Knowledge-based business processes - Modeling Methodology Business Processes • Context-related knowledge store/repositories • KMS - Protals - Class. & Mapping Applications & Tools Technology • Knowledge agile enterprise • - Architecture Knowledge Architecture Information Architecture • discovery tools • Collaborative technologies • Groupware & intranets • ERP, PDM, MES Etc. H/W & S/W Infrastructure Extended Enterprise Architecture
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