BASIC PATTERN OF CONVERSATION IN BUSINESS

1. BASIC PATTERN OF CONVERSATION IN BUSINESS Resista Vikaliana

2. CONTENT Resista Vikaliana

3. An Inquiry Resista Vikaliana

4. A dialogue between Mr. Arif (A) and Mr. Billy (B) A: We ‘re in the market for carpenter tools B: I see. I’ll show you some description of then. Here are our latest catalogues A: Ah! These are the tools we want to stock in our go down B: Here’s the specification at the bottom of the page. Will you take any leaflets with you? A: Yes, I will. Thanks. I’ll run through them, and make a list of what tools we may need in the near future B: Right. Just a moment, please. I’ll put these leaflets in an envelope for you. Resista Vikaliana

5. New Products Resista Vikaliana

6. A dialogue between Mr. Samson (S) and Mr. Ujang (U) S : What lines of goods are you interested in, Mr. Samson? U : Cameras and all kinds of their accessories S: This camera is an unusual one. It’s quite simple to operate U: Single action, automatic, electric eye. There’s nothing complicated at all S: Please let me have some manuals containing particulars about this camera. I’d like to mail it to our office in New York U: All right, Mr. Geson. Here are the manuals and some separate list of camera acessories Resista Vikaliana

7. An Order Resista Vikaliana

8. This is a very interesting business, Mr. Rukmana. Thank you for your explanation Don’t mention it, Mr. Lincoln. If there is anything else we can do for u, we shall be glad to do it That’s very kind of you. I think we shall be able to place a definite order with you Thank you. We guarantee that the quality of our shipments will be equal to the sample we previously provided for you Good. I hope we shall be able to place orders repeatedly from your company in the future I hope so, too, Mr. Lincoln. Thank you for your kind attention and cooperation Resista Vikaliana

9. Prospective Buyers Resista Vikaliana

10. A dialogue between Mr. Smith (S) and Clerk (C) at the Chamber of Commerce and Industry S: By the way, we are also interested in toys for children C: Do you mean these mechanical toys with clock works? They have been specially exported to America in lare quantities yearly S: We’d also like to import bicycles C: Well then, I’ll contact one of the bicycle makers in this city, and request him to submit his samples and price lists direct to you S: Ok. If the prices are reasonable, we will place large orders with him continously Resista Vikaliana

11. Quality Resista Vikaliana

12. A dialogue between Mr. Wira (W) and Mr. Brown(B) B: I’m not interested in just placing an order once and for all, due to lack of satisfaction from the merchandise delivered to us, instead of repeated orders. W: I understand what you mean, Mr. Brown. We always inspect all our export goods carefully before making a shipment to an importer abroad B: That’s exactly what we want you to do. If you send us inferior quality goods, you may probably lose our future orders. We should advise you that we insist on first quality goods at all times. W: That’s right. We can guarantee that the quality of our goods will be the same as that of the original samples. We have been shipping these goods to various buyers for many years, and have never had a single complaint about quality from any of our buyers B: I believe this is very important for both of us Resista Vikaliana

13. Arranging Meeting Resista Vikaliana

14. Anna’s diary Resista Vikaliana

15. Arranging meeting’s phrasebook: I’m phoning to arrange a meeting She would like to see Mr Elliot Is he free on Monday? How about 3 o’clock? Nice to speak to you The meeting starts at 3.30 pm When is he arriving? She’s meeting the CEO at 2 pm Are you doing anything special tonight? Resista Vikaliana

16. Exercise Make a dialog of arranging meeting based on Anna’s diary. Use expressions from the Phrasebook! Resista Vikaliana