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Read this file to know was incorporation of Microsoft Teams surveillance a blessing? During COVID 19 the and new compliance normal & remote work environment made things difficult. For more information about Communication Compliance visit this link - https://bit.ly/3kODcSf
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DURINGCOVID19 THEANDNEW COMPLIANCE NORMAL MICROSOFTTEAMS SURVEILLANCE h t t p s : / / w w w . s h i e l d f c . c o m
Thereisnothinggoodthathas comeoutofthisawfulglobal pandemic. Forcompliance officers, anadjustmenttoa ‘newcompliancenormal’ was required. Newcommunications channelsandanewremote workenvironmentmadeit difficult, especiallyforthe surveillancefunction. But perhaps, ifyou’reaCompliance Officerinfinancialservices, you didfindsomerespiteinthefact thatMicrosoft® Teams surveillancewasanavailable optionsothatyourcolleagues couldcommunicatesecurelyto keepthebusinessandeconomy churningforward. WHYTHE INTEREST NOW? TheadoptionofeComms ande-Collaborationtools hasbeenontheriseoverthe pastcoupleofyears. Not onlyinfinancialservices, but broadlyacrossallindustries. IaskedMagdalena Glowacka, abusiness solutionsconsultantatFIS Globalifshethoughtthat therapidadoptionofe- CollabtoolslikeMicrosoft Teamswasatemporary artifactfromthepandemic. h t t p s : / / w w w . s h i e l d f c . c o m P A G E2
WILLWEREVERTBACKTOOUR OLDWAYS? Allsignsarepointingtoa “newcompliancenormal” giventhe sustained (andunwelcome) persistenceofthenovel coronavirus. Behaviorsrepeatedoftenenoughandforlong enoughbecomehabitsandritualswhichhavebeenproven extremelydifficulttobreak. Workingwithe-Collaband eCommstoolssoproficientlyoverthepastfewmonthsof globallockdowns, self-isolationandsocialdistancinghave alreadyingrainedthemintoourdailyoperations IpressedFarhaditosaymoreabouttheemergenceofthe newnormal, “Duringthistime, remoteworkingbecamea criticalenablerofbusinessandoureconomy, andmany predictthatthiswillcontinuetobethe ‘newnormal.’ Afterall, workingremotelycanreducebusinessoverheads, improve productivity, nottomentionimprovementstothe environment. Withthisnewway, wehave seenasurgeintheuseof centralizedcommunications platformsandcollaboration tools, whichcomewith (documents, chat, video, etc.) suchasZoom, MSTeams, wherebusinessesaretryingto continueagainstthebackdrop ofuncertainty.” h t t p s : / / w w w . s h i e l d f c . c o m P A G E3
REDUCINGTHERISK AttheonsetofCOVID-19, particularlyinmid-Marchwhenthe worldalmostsimultaneouslywentdark – andwenthome – regulatoryauthoritiesliketheSECandnumerousothersoffered conditionalregulatoryrelief. Backthen, mostgovernments dividedtheireffortsintotwoprongs: publicsafetyandhealth fortheirpeopleandpreventingfinancialcollapse. Sincethat time, publicandfinancialhealthhasremainedinspotlightfor nearlyeverycountryaroundtheglobe. Regulatorsunderstoodthisconundrum: braceforfinancial falloutandgraveeconomicstabilitybutprodtheeconomy forwardbywhatevermeansnecessary – evenatthetemporary perilofcompliance. Butthatwasfourmonthsago. Theworld hasmore-or-lessfiguredoutitscollectivebusinesscontinuity planandhealthmanagementplanwiththesolemn recognitionthatCOVIDisunlikelytodisappearanytimesoon. CommunicationComplianceOfficerswereinitiallygivenabit ofwiggleroom, butthereinsaretighteningonceagain. Farhadiseesasilverlining, “Althoughit’struethatthe compliancerisksofthis methodofworkcanhave tremendousregulatoryand businessrisksfororganizations andtheiremployees, weare seeingmanygoodrobust solutionsinthemarket. h t t p s : / / w w w . s h i e l d f c . c o m P A G E4