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Ljubljana, 21. March 2007 Johann Kickinger, IBM Global Business Services

The eJustice Project in Austria - Applying eGoverment Interfaces to Increase the Efficiency of Justice Administration. Ljubljana, 21. March 2007 Johann Kickinger, IBM Global Business Services. Agenda. Business background Automation of court proceedings E-Government interfaces, e.g.:

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Ljubljana, 21. March 2007 Johann Kickinger, IBM Global Business Services

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  1. The eJustice Project in Austria- Applying eGoverment Interfaces to Increase the Efficiency of Justice Administration Ljubljana, 21. March 2007 Johann Kickinger, IBM Global Business Services Ljubljana

  2. Agenda • Business background • Automation of court proceedings • E-Government interfaces, e.g.: • Electronic legal communication • Database on decrees (court edicts): www.edikte.justiz.gv.at • Benefits and success factors Ljubljana | March 21, 2007

  3. Courts on 4 levels Supreme court 4 Courts of appeal 20 Regional high courts 148 District courts (small courts have been closed) Prosecution officesparallel to the courts 7.756 Persons at courts 1.880 Judges and prosecutors 5.876 Court officials 3.800 Persons at 28 prisons Budget 2006: Spendings: 976 Mio EUR Income (fees): 727 Mio EUR 74,5% Own income covers of spendings! Austrian Justice System (Population of Austria: ~ 8 million inhabitants) Ljubljana | March 21, 2007

  4. Case Types and Volumes • Total of 3.4 million new cases per year (2005) • 47 different proceeding types • The major case types are: • Civil cases (787.000) • Enforcement cases (1.178.000) • Criminal cases (121.000) • Prosecution proceedings (613.000) • Land register applications: (569.000) • Commercial register applications: (212.000) Ljubljana | March 21, 2007

  5. Goals for Automation of Judicial Proceedings • Business goals: • Rationalizing and increasing the speed of court and prosecution proceedings • Improving the service for the general public • One uniform application for court case management: • For all different types of proceedings • prosecution proceedings and criminal proceedings at court, civil proceedings, enforcement of civil titles, family cases, remedy, bankruptcy cases and all minor case types • For all the different types of courts throughout Austria Ljubljana | March 21, 2007

  6. Project “Redesign – Automation of Judicial Proceedings” • Complete renewal of the court automation system • Project duration: 1997 to Sept. 2002 • Total effort: 165 person years • including effort of own personnel • After project end: • continuous enhancements • adoption to legal and organizational changes Ljubljana | March 21, 2007

  7. Joint development proved to be successful • Austrian Federal Ministry of Justice and Courts • project funding and subject matter experts • Austrian Federal Ministry of Finance and • Austrian Federal Data Center • subject matter experts, knowledge of the old application • development personnel • IBM • development personnel • expertise in object technology • project management • international courts experience and re-use Ljubljana | March 21, 2007

  8. Automation of Court Proceedings – User-Interface Ljubljana | March 21, 2007

  9. Court fees GUI Docket Social security enquiry Name query Court Automation Online Help Integrated word proc. Statistics Printing Electronic Legal Communication Electronic Publication External Inquiries Austrian Court Automation: Functions and eGovernment Interfaces Ljubljana | March 21, 2007

  10. Applying eGovernment interfaces to expand the reach of the justice enterprise Ljubljana | March 21, 2007

  11. e-Filing of Claims: Austrian Electronic Legal Communication (ELC) • 5.000 Users • Lawyers, Notaries • Institutions, agencies • Banks, insurance companies • Electronic applications • 2,2 Mio eDocuments • 85% of civil actions • 60% of civil enforcement • Electronic court documents • 4,3 Mio eDeliveries • Savings in post fees: more than 2,9 Mio € (2005) 6,5 Mill eDokuments! Ljubljana | March 21, 2007

  12. Example: Court publications before: notice boards in courts and newspapers Ljubljana | March 21, 2007

  13. Court publications: e.g. announcement of auctions of real estate property (in enforcement or bankruptcy cases) today: Ljubljana | March 21, 2007

  14. Query of Bankruptcy Edicts Ljubljana | March 21, 2007

  15. Query of Bankruptcy Edicts: Case-Details Ljubljana | March 21, 2007

  16. Publication of Court Edicts on the Internet • Full legal effect, no more paper-based publications • For all types of publications, e.g.: • Bankruptcy edicts • Court auctions (real estate and mobiles) • Publications from Commercial Register • 95% cost savings compared to newspaper-advertisements: • From EUR 1.090,- to EUR 60,- for a typical bankruptcy case • Inquiry free of charges • Publications resulting from the normal court procedures are automatically published on the internet: www.edikte.justiz.gv.at Ljubljana | March 21, 2007

  17. Business Benefits of Austrian Court Automation and its eGovernment Interfaces • Speeding up court proceedings • e.g. by avoiding keying of case information and automatic transfer between agencies • Automatic generation of court documents and decisions with just a few keystrokes • Improved service, better quality of case information provided • for parties (persons, companies) and their representatives • e.g. instructions for appeal, calculation of court fees to pay • for court officials: up to date working environment • Extended range of information using the internet • Court publications • Direct query of case information by lawyers • Reductions in costs and personnel Ljubljana | March 21, 2007

  18. Key success factor is the efficient combination of judicial and technical knowledge and experience Austrian Justice Croatian Justice Real experience required for success Integrated Court Management System Reusable parts of tech. solution Austrian Court Automation Ljubljana | March 21, 2007

  19. Recommendations • Use open standards, when defining interfaces between agencies: • XML „Extensible Markup Language“ for data definition • Web services • Design new componentized systems following the principles of a “service oriented architecture” (SOA) • Use experienced partners and a proven method for consulting, analysis, design and implementation Release Micro Design Build Cycle Deployment SolutionOutline Macro Design Ljubljana | March 21, 2007

  20. Summary • Expectations of the public • Proceedings to be carried out fair and fast • Expectations of court personnel • state of the art working conditions and support • Broad vision, when defining the goals • keep the whole thing in mind: • all case types, all courts and prosecution offices country-wide • strong organizational coordination • to synchronize legislative and technical changes • eGovernment interfaces and interoperability with parties, their representatives, agencies and institutions • Implementation and roll-out in steps Ljubljana | March 21, 2007

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