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Human Resources Front End. (HRFE). Project Overview. University Implemented Banner ERP in December 2003 Creating increase in data elements Increase in end to end processing time HR/Pay Advisory Group Created in 2004 Analyze usability of ERP system
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Human Resources Front End (HRFE)
Project Overview • University Implemented Banner ERP in December 2003 • Creating increase in data elements • Increase in end to end processing time • HR/Pay Advisory Group Created in 2004 • Analyze usability of ERP system • Recommended an ITPC Project to design a new human resources front end interface
Project Overview (cont.) • Oversight Committee Formed • Composed of university Vice Presidents, Associate Vice Presidents, and campus Provosts • Approved the functional specifications and funding for a new ITPC project (HR Front End, ITPC-0175) to execute the coding, training, and implementation of the HR Front End Application (HRFE).
Key Departments • Project Jointly Managed • Information Technology Prioritization Committee (ITPC) https://www.itpc.uillinois.edu • University Administrative Information Technology Systems (AITS) • University Human Resources (HR)
Project Goals • Reduce unit workload • Improve data integrity • Reduce operating costs • Improve employee satisfaction with the system
Project Timeline • December 2004 – April 2005 • Pre-Design Phase • July 2005 – January 2006 • Functional Design Phase • January 2006 – Present • Technical Design and Implementation • User Acceptance Testing (UAT) – begins October 2008 • User Training – begins January 2009
Pre-Design Findings • Identification of appropriate organization and staffing models • Identification of Campus User Representation Groups • Users sought: • Streamlining of HR transaction processes • Division of roles and responsibilities for data integrity accountability
Functional Design Outcomes • Identified key application functionality • Designed user-focused screens • Developed functional prototype • Produced functional specification document • Complete functional phase on time and within budget
User Input – Functional Phase • 39 sessions with user community • 213 participants in online survey • 17 sessions with business teams • 9 sessions with focus groups (98 participants) • 7 sessions with joint application development • Session with joint campus advisory group
HRFE Benefits • Employee search interface improvement • Ability to attach document to a transaction • Route a transaction through standard, custom, and data-driven routes • Enhanced security profiles allowing security to be based on organization, transaction type, and role
HRFE Benefits (cont.) • Flexible inbox/outbox to help manage workloads • Employee record view that consolidates 11 Banner forms into one view (whole-person view) • Transaction wizards to guide processors through complex transactions (e.g. separations, new hire)
HRFE Benefits (cont.) • Embedded, context-sensitive help within the application including interactive videos based on face-to-face training content • Routing trail and transaction history showing changes to every data element and who changed them
HRFE Benefits (cont.) • Business rules that prevent common data mistakes • Extensive use of default values to speed up data entry