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When mobile devices are driving 45% of the internet traffic during the holidays, don’t you think you are losing out on the huge potential of mobile commerce if your enterprise doesn’t have an app to cater to this means of business?In this blog, we show you how you can capitalize on the benefits of Mobile Apps, especially during the holiday season.
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This Holiday Season, give your app sales an exponential push
Hark all merchants, as ‘tis the season to be aggressively hawking your wares! But is your app ready for the holiday rush?
7 Steps in order to ensure that your e-commerce appis ahead of the bend. 1 Plan ahead – for a very merry (successful) Christmas 2 Stuff that app stocking with Contextual Content. 3 Spread the cheer with Instinctive shopping experience. 4 Smooth & intuitive checkout. 5 Deep linking for more app visits. 6 Link the physical presence to app presence: Omni-channel experience. 7 Give us a shout-out
Step 1: PLAN AHEAD – for a very merry (successful) Christmas • Every app needs a festive offer mode in December but to sustain the x’mas buzz! Start your in app offers from November and you can even spill it over into January for New Year. • As per the recent studies, even half second difference in load time can make 10% difference in sales. • To avoid such types of sales drop, check the stats from previous year. • These stats, will help your backend team to plan How to sluggish app performance by stress testing. • Solve these issues and make your app ready for Festive Boom. 10% Sale
Step 2: Stuff that app stocking with CONTEXTUAL CONTENT • Research andunderstand the LTV (lifetime value) of customers & incentivize their behavior on the app. Maybe you could even upsell something else to them. • Take advantage of smartphone technology to interact with shopper just by sending out a push message. • A great user interface help to gain 94% more view. So, give your entire app a warm-fuzzy feel, synonymous with Christmas. • Push maximum messaging, on the in-app deals, around the festive season.
Step 3: SPREAD THE CHEER WITH INSTINCTIVE SHOPPING EXPERIENCE • To aid shoppers in making an informed decision, ensure accurate in-app product data & hi-res images. • Don’t make customer to wait in queue to get query resolved, instead make a live chat option in your app especially when it’s a festive season. • Give customers a unique experience by giving 100% order fulfillment guarantee. The same experience helped Amazon to get over 3 million prime user last Christmas.
Step 4: SMOOTH & INTUITIVE checkout • Follow design & coding principles that increase ease of checkout in your app, as 40% of online sales are lost due to friction during the checkout process. • To improve the checkout performance, make sure that Alpha/ Beta testingis conducted on regular bases. • Get complete control over the payments by having your own payment gateway. For instance Apple pay, is a proprietary payment gateway of Apple – which allows iPhone users to make several payments conveniently.
Step 5: DEEP LINKING for more app visits • Drive traffic to specific pages in your app with deep linking. • Every customer touch point must link back to your app it can be from promotional mails, social media posts to website content, everything should redirect customers to app pages. • Google targeting is crucial as it’s the place most people go to first when looking for a gift. • Ensure that you seed contextual gifting guides across the well-known blogs and news-sites so that your app is SEO optimized.
Step 6: Link the physical presence to app presence: OMNI-CHANNEL EXPERIENCE • It’s important to have a unified digital and physical customer experience. • From sale features to products & festive campaign messaging, you need to maintain connection between physical and in-app features. • It would help to have added offers/features in the app. This will incentive visits on the app. • For instance, the Ali Express app has the greater discounts for in-app purchases than on the website. All you need to do is download the app & scan the QR code on the webpage with it. You are then taken to the app page of the product with special offers.
Step 7: Give us a SHOUT-OUT • This step is the easiest of them all. • Just skip reading this entire article, and write into us at info@chromeinfotech.com. We will take care of your app idea – from creation to fruition! • Go on, get in touch with us & we could grab an egg-nog together!
Ho! Ho! Ho! Merry App selling! To Know More, please visit us on web at www.chromeinfotech.com Follow Us