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CHA Relocation Counseling Assessment. Susan J. Popkin and Mary K. Cunningham The Urban Institute CHA Quarterly Stakeholders Update August 8, 2002. Presentation. Overview Purpose of the Study Methodology Major Findings Lessons Learned. Purpose of the Study.
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CHA Relocation Counseling Assessment Susan J. Popkin and Mary K. Cunningham The Urban Institute CHA Quarterly Stakeholders Update August 8, 2002
Presentation • Overview • Purpose of the Study • Methodology • Major Findings • Lessons Learned
Purpose of the Study • Provide quick feedback to the CHA, CHAC and counseling agencies • Inform local policy makers and CHA partners • Document relocation process for sample of residents • Use information to improve relocation process
Research Questions • What are the barriers to relocation? • What types of relocation services are needed? • How can we improve services for relocatees? • What are the neighborhood and socio-economic outcomes for CHA relocatees?
Methodology • 3-wave panel survey of 190 CHA relocatees (April to June 2000, November 2000 to January 2001, May 200 to September 2001) • In-depth interviews with CHA respondents from sample • Administrative interviews and program observations
Limitations of the Study • Studying a “moving target” • Sample represents a snapshot of respondents at early implementation • Likely represents those residents who face greatest challenges in making transition to private market
Relocation Process 1999-2002 • Plan For Transformation begins 1999 • First group of families referred for relocation counseling in Fall 1999 • Relocation Rights Contract December 2000 • Changes after April 2001: • Good Neighbor Counseling • New relocation counselors • Service Connector
Current Status • Housing Choice Clinics 2001 • Relocation Department • Gautreaux II Mobility Program • Third round of counseling agencies announced July 2002
Continuing Challenges • Pace of relocation and demolition • Ensuring residents make informed choices • Clustering in low-income neighborhoods • Residents’ ability to transition to the private market and effect on illegal tenants • Coordinating multiple agencies
Movers Perceive Better Conditions • Movers consistently report better conditions than • their counterparts in public housing on: • Housing Quality • Violence in Neighborhood • Physical Disorder • Social Disorder
Residents Face Barriers • CHA respondents report problems with: • Depression and health • Gang affiliation • Substance abuse and domestic violence • Fear of leaving public housing • Lease compliance issues
Lessons for Ongoing Relocation Efforts • Lease compliance issues appear to be widespread • Tracking a residents’ right to return is critical • More intensive preparation for the private market
Lessons for Ongoing Relocation Efforts • Consistency and coordination among service providers is crucial • Ongoing evaluation is important • More intensive service and long-term follow up are needed
Moving Forward • CHA implementing extremely ambitious set of services • Our assessment highlights critical issues that require attention as the relocation efforts move forward • CHA needs to think strategically and creatively about how to ensure that current families end up in decent, secure housing.