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ICT Pitso 2012 Theme: Innovative Sevice Delivery

Explore Botswana's ICT performance using the Network Readiness Framework, identify challenges, opportunities for improvement, and benchmarking lessons from Mauritius and Rwanda.

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ICT Pitso 2012 Theme: Innovative Sevice Delivery

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  1. Presented by Dr P Thobokwe ICT Pitso 2012Theme: Innovative Sevice Delivery Benchmarking Botswana’s Performance

  2. THE NETWORK READINESS (NRI) FRAMEWORK • Environment = • Political & Regulatory + Environment • Business & Innovation • Environment • The NRI • is a tool for assessing & leveraging technology for competitiveness and development. • It captures the main drivers of ICT readiness plus ICT impacts

  3. THE NETWORK READINESS FRAMEWORK Pillars ( 10 in all) Component Sub-Indexes

  4. Summary 2011-12 Performance - Botswana

  5. Summary 2011-12 Performance Botswana Environment

  6. Summary 2011-12 Performance Botswana Readiness

  7. Summary 2011-12 Performance Botswana Usage

  8. Summary 2011-12 Performance Botswana Impact

  9. CONCLUSION • Summary Performance - Botswana

  10. Affordability key challenge - Opportunities for improvement (to increase both usage by individuals & businesses) • Benchmarking lessons in the region • Mauritius • Rwanda • Avoid complacency – Look for opportunities of continuous improvement even in areas where performance is relatively good

  11. THANK YOU

  12. Contact: The Marketing Manager Mrs Matlho Kgosi email: MatlhoK@bnpc.bw Tel: 362 6300 Or Dr Phumzile Thobokwe Information & Research Services, Manager email: PhumzileT@bnpc.bw BNPC is ready to serve you

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