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Managing and Securing BYOD. Legal IT’s Next Great Challenge. Agenda. The BYOD Trend – Evolution of Mobile Technology Best Practices for Managing Mobile Device Usage Overview of Mobile Device Management Technologies BYOD Management Strategies and Trends. The BYOD Trend – Some History.
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Managing and Securing BYOD Legal IT’s Next Great Challenge
Agenda • The BYOD Trend – Evolution of Mobile Technology • Best Practices for Managing Mobile Device Usage • Overview of Mobile Device Management Technologies • BYOD Management Strategies and Trends
The BYOD Trend – Some History • Employee use of company owned computers • Using laptops to access the Internet • Drove usage policies and technology controls • RIM BlackBerry delivers first mobile device • Apple iPhone changes everything
BYOD –Benefits and Challenges • Benefits • Improved responsiveness • Improved accessibility • Greater flexibility • Challenges • IT support of a wide range of mobile vendors and operating environments • Secure access to firm data • Mitigate risk of unsecure personal apps
70 millionSmartphones lost/stolen in 2011 Only 7% Recovered Source: 2012 Global State of Infosecurity Survey, PriceWaterhouseCoopers
17% of businesses Have mobile device breaches Source: Feb 10, 2012 Tabtimes.com, Doug Drinkwater
Best Practices • Registering devices to ensure security: • Virus protection, authentication, encryption • Provisioning of firm-authorized apps • IT use monitoring • User education • Compliance with firm security policies • Mobile Device registration with IT • Password protection • Use of unsanctioned apps • Lost/stolen devices
How Do You Support Mobility? • Who is responsible for equipment? • IT staff availability and training • Mobile device OS and security upgrades • Mobile Device Management platform • Is your firm website mobile friendly?
Mobile Device Management • Not new! • Optimize functionality • Increase security • Compliance • Is MDM a requirement for BYOD?
Smartphones have become anarchy in a pocket They have the power of a full desktop system of just a decade ago, and that power is increasing quickly. Source: Tom Henderson, ITWORLD.com
Why Now? • BYOD • Malicious threats • Control Application Portfolio • Lost and Stolen Phones • Access Control and Auditing • Compliance • Growing device inventory • Native functions and features don’t cut it • Changes to Microsoft Exchange licensing costs
MDM is subject to the weakness of the underlying platformGoogle only provided 16 APIs, compared to more than 500 APIs for the latest version of BlackBerry. Source: May 18, 2012 COMPUTERWORLD.com, Matt Hamblem
Solution Options • On-premise • Service-based • Hybrid
Common Features • Device provisioning and configuration • Policy application • Security • Backup / restore • Remote lock and wipe • Sandboxing • Activity logging • Reporting / dashboard
Advanced Features • Network access control • Application deployment and management • Firmware updates • Diagnostics • Network usage and support • Mobile asset tracking and management • Troubleshooting and diagnostic tools • Remote control • Remote administration • GPS tracking and 'breadcrumb' mapping
Most Common Platforms Common in Legal: • Airwatch • MobileIron • McAfee • Fiberlink (MaaS360) • Good • BlackBerry • For BlackBerry Devices
Useful Feature Comparisons • http://mobiwm.com/mdm-comparison/ • http://www.bluefishwireless.net/wp-content/uploads/2012/06/Bluefish-MGMT-MDM-Comparison-Chart.pdf • Gartner: Magic Quadrant for Mobile Device Management Software 2012
Selection Criteria • Enrollment • Ease • Self service • Administration • Ongoing Management • Scalability • Device Support
Licensing Models • Perpetual license • Subscription • Per devices • Per user • Minimum number of devices?
Future of MDM • Commoditized • Management tools with features built into devices • Open Mobile Alliance (OMA) • OMA Device Management Protocol • MDM absorbed into management platforms • Mobile Application Management (MAM) • Mobile Information Management (MIM)
Q & A
Thank You • Charlie Magliato • BiscomLegal Program DirectorCMagliato@Biscom.com • (978) 367-3592 • www.Biscom.com/Legal • Pat Sklodowski • mindSHIFT Technologies, Inc.Managing Director, Legal Professional Services Patrick.Sklodowski@mindSHIFT.com • (856) 425-0029 • www.mindSHIFT.com