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TSMC Pandemic Preparedness

TSMC Pandemic Preparedness. About TSMC Pandemic Risk Management Flow and Organization Cooperation between Public and Private Sectors Pandemic Business Continuity Plan Supply Chain Consolidation Actions in Different Phases Rules Documented. TSMC / Fang-ming Hsu May 30, 2008

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TSMC Pandemic Preparedness

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  1. TSMC Pandemic Preparedness • About TSMC • Pandemic Risk Management Flow and Organization • Cooperation between Public and Private Sectors • Pandemic Business Continuity Plan • Supply Chain Consolidation • Actions in Different Phases • Rules Documented TSMC / Fang-ming Hsu May 30, 2008 fmhsua@tsmc.com

  2. About TSMC(Taiwan Semiconductor Manufacturing Company, Ltd.) • Founded in 1987, TSMC was the first and is the largest IC foundry in the world. • Revenue for 2007 reached US$ 9.82 billion; net income was US$3.35 billion. • One of DJSI World company since 2001 TSMC Headquarters Hsinchu Taiwan TSMC Headquarters

  3. Pandemic Risk Management Flow Risk Assessment • What’s H5N1 virus? • (Infection routes, incubation..) • Impact on business? • Information benchmarking Management Review Pandemic Committee periodic review A P TSMC Risk Monitoring • Global information update (WHO, CDC) • BCP readiness (TSMC, Supply chain) Risk Control Define/benchmark effective control measures Establish standard procedures (some confirmed by CDC) Employee training/drill Share to supply chain C D

  4. Pandemic Committee Chairman: Senior VP • Define general guidelines Corporate ESH Customer Service Operations Human Resource Public Relation COSD Fab. Fac/ESH • Communicate with customers for all related status including product delivery • Execute emergency responses • Production continuity plan • Site Health Centers • Training support • Kitchen service actions • Workforce allocation support • Traveling restriction • Communicate with media and other external parties • Visitor control for hands washing, body-temp. screening, mask wearing • Develop site response procedures • Employee training • Conduct site responses COSD: Corporate Security Division FAC: Facility Departments ESH: Environmental, Safety, Health

  5. Partnership and Collaboration Public with Private Sectors • Preparation Stage: Public and private sectors collaborate. • Emergency Response Stage: Private sector fully relies on public sector. Public Sector CDC Health Care Telecommunication Hospitals Energy Customers Worldwide TSMC Utilities Water Transportation Suppliers Contractors Vendors Private Sector

  6. Cooperation at Preparation Stage Public and Private General Information • Pandemic Influenza knowledge • Global Pandemic update • Infection Control at Workplace • Public Pandemic Strategy CDC WHO Universities TSMC Information  Guidelines Effective/Feasible Guidelines • Personnel Protection Rule • Workplace Specific Rules: Cleanrooms, Office,… • Quarantine and Release Rules • Business Continuity Plan

  7. Cooperation in Drill / Real Case Public and Private CDC Regional Hospital A Regional Hospital B Regional Public Health Bureau TSMC Focus on : • Emergency Reporting Mechanism • Case Inspection • Medical Treatment • Home Quarantine Support • Labor Allocation at Workplace

  8. Pandemic Business Continuity Plan (BCP) TSMC’s Pandemic BCP divides into two stages: Business Recovery Emergency Response Emergency Response Communicate with stakeholders and recover product delivery Immediate response actions following incidents 1-7 days* 1 - 16 weeks** (* ) Based on the readiness of medical treatment (**) Assume that humankind will build up immunity against the disease in 3-4 months.

  9. Supply Chain Consolidation • Share pandemic guidelines/procedures to supply chain • Audit suppliers’ business continuity plans • Drill with key suppliers Subsidiary, J.V. Subcontractors Leadership Partnership Social Responsibility Contractors Material Suppliers C D

  10. Actions at Different Pandemic Stages • Visitors wash hands. • Workers wear masks if catch cold. • Employee Anti-pandemic guideline • Monitor sick employees closely. • Employee Traveling Management • Organize pandemic response team • Monitor CDC and WHO Information • Educate employees • Prepare masks, thermometers, hands washers,... • Develop “Avian Flu Response Procedures” • Execute food safety control • Organize the committee • Execute temperature screening for all at points of entry • Start employees traveling restriction • Everybody washes hands while entering company sites. • All employees wear masks while staying in company. • Enhance sterilization program at sites. • Cancel unnecessary meetings, appointments, and other gatherings. • Trigger emergency response plan while any real case found at TSMC. • Keep customers closely informed. Note: Defined by CDC (Center of Disease Control), Chinese Taipei

  11. Rules Documented • Contagious Disease Risk Management Guideline • Cafeteria and Kitchen Management • Employee Anti-Pandemic Guideline • Employee Traveling Restriction Rule • Employee Segregation and Leave Management • Emergency Response Procedure • Pandemic Personnel Protection Guideline • Pandemic Visitor and Contractor Management • Pandemic Gathering Guideline • Pandemic Waste Treatment • Pandemic Environment Control Guideline

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