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Infamous Accidents. Prior accidents and what have we learned Michelle Brackin, Assistant Executive Director. Why?. The tuition paid in terms of pain and suffering by ASC employees should not be wasted. Institutional memory is lost over time; Let’s not forget. Untethered items in vehicle .
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Infamous Accidents • Prior accidents and what have we learned • Michelle Brackin, Assistant Executive Director
Why? • The tuition paid in terms of pain and suffering by ASC employees should not be wasted. • Institutional memory is lost over time; Let’s not forget
Untethered items in vehicle • Accident 2008 • Transfer box not tethered • Broke window in vehicle • Accident 2000 • Two employees in janitorial van with a floor buffer in the back • Driver stopped short to avoid something in the road • Buffer flew forward and hit the employee in the head
What we learned • All items must be tethered or secured to prevent movement • Protect human and equipment • Periodically check for tethers in the vehicle; replace if necessary
Insect bites • Accident 2001 • Employee stung by bees • Accident 2001 ( next day) • Employee stung by bee • Transported in personal vehicle • Began to have a severe reaction
What we learned • If you see something of someone is injured take steps to prevent the next person becoming injured
Dough Press • Accident in 2008 • Dough press did not hold it position and slammed down • Emergency room visit • Accident in 2001 • Dough press did not hold it position and slammed down • Two surgeries for a Student Employee
What we learned • Both times the handle would no longer stay in the upright position, unless pushed all the way to the top of the arc. • Happened over time not noticeable • Too much pushing down on the handle • Needs routine preventative maintenance to fix the stationary habit. • In 2009, replaced all pizza dough presses with automatic ones
Delivery Truck at Park Center Accident in 2007 • Truck delivering to the entrance at Park Center with a ramp • Truck rolled down the ramp into parked cars • Accident in 2001 • Truck delivering to the entrance at Park Center with a ramp • Truck rolled down the ramp into parked cars
What we learned • Chock tires • Preventative Maintenance on the truck
Chemicals • Accident 2001 • Chemicals left in the janitorial floor machine at the end of the spring semester • Next time it was used more chemicals we added • It began to smoke and boil • Put it on the elevator
What we learned • Clean out chemicals from buckets and machines at the end of each shift • If you have an unknown chemical reaction, especially one that boils and smokes, pull the fire alarm and leave the building • Beware of open chemicals in a confined space
Carts across uneven surfaces • Accident 2006 • Employee pulled a cart across a mat • Resistance caused the employee to fall • Fracture – 5 1/2 months of lost time • Accident 2007 • Employee pulling a cart across a floor grate • Wheel became stuck • Cart fell over onto employee’s head
What we learned • Limit uneven floors as a pathway for carts • Limit top heavy transfer boxes
Foreign Object in food • Accident 2006 • Screw found in food • Broken tooth • Incident 2003 • Customer found a condom in veggie dip • Customer very upset • UPD called
What we learned • Adulterated food is a felony • Be extremely compassionate with customer’s feelings • Document and preserve food and item
Jumping from Vehicles • Accident in 2002 • Employee jumped from the back of the Catering van and fell onto hands and knees requiring surgery and permanent partial use. • Accident in 1997 • Employee jumped from the back of the large delivery truck into a pile of leaves which was hiding a hole – fractured ankle
What we learned • Hang onto the vehicle as you exit • Place one foot on the ground or vehicle all times to maintain stability • No rider in the back of any vehicles without seats and seat belts • No riders in the back of the pick up truck
Fryer Grease Burns • Accident 2004 • Employee burned forearm; second degree, scarring while cleaning a fryer with a towel, dragged in oil Accident 2003 • Employee burned when cleaning fryer • Employee burned when cleaning fryer Accident 1997 • Employee burned upper body with over loaded fryer basket; item fell and splashed
What we learned • All employees must wear long, heat- resistant gloves when cleaning the fryer • Do not overload the basket • Do not use bar mops to clean a fryer or as a hot pad
CO2 missile • Accident 1998? • CO2 tank fell over at Poolside • Nozzle broke off and shot through wall
What we learned • All compress gas tanks ( CO2, propane, and helium) must be tethered in the upper portion of the tank to prevent it from falling over • This includes when it is transported on a cart
Cut with a knife • December 12, 2003 • Three employees were cut by the same knife • All required stitches
Cut with a knife • Investigate immediately to prevent future injury • Notify employees that knives have been sharpened or changed
Slip inside cooler • Accident 2004 • Employee slipped inside cooler • Fracture • Accident 2008 • Employee slipped inside cooler • Fracture
Slip inside cooler • Non-slip shoes • Use non-water based chemicals to clean freezers
Pizza Delivery • Accident 2000 • Carrying multiple pizzas and tub of 10 bottled beverages • Back strain; lost time • Accident 2001 • Carrying pizza and could not see uneven sidewalk • Sprained ankle; lost time
Pizza Delivery • Limit load to a safe limit • Students believe they are invincible; use your good judgment
Allergic reaction • Accident 2002 • Student making sandwich • Broke out in hives • Allergic to nuts • Accident 2003 • Employee cleaning Dunkin smoothie machine • Broke out in hives • Allergic to mangos
Allergies • Be aware that even touching the allergen can cause a reaction • Call medical personnel immediately if the person begins to have any breathing distress
Violence • Incident 2007 • Customer making threatening gestures • Fingers shaped like gun • “ I will kill them all” • Incident 2004 • Customer brought gun into Raquette Pizza • Turned out to be a toy • Accident 2002 • Employee in anger punched dumpster • 22 days out of work for fractured hand
What we learned • Evaluate where violence may occur • If you see something, say something • Let someone else judge consequences • Call UPD
Trip over boxes • Accident 2005 • Employee placed box to unpack for stocking; began stocking, forgot box was there, fell over it; surgery and missed 45 day work
Janitor Falls • Accident 2003 • Janitor fell bruised elbow; missed 3 days • Janitor fell back strain, missed 2 days • Accident 2002 • Employee fell on wet floor fractured wrist • Slip fell on wet floor; missed 4 days • Accident 1998 • Janitor falls on wet floor; back pain
Janitor Falls • Special non-slip footwear • Have floors cleaned after everyone has left to avoid walking across wet floors
Suspious Injury • Accident 2005 • Employee came to manager said they cut finger yesterday; finger looked red, infected and not recent • Accident 2007 • Employee asked for help putting on a ace bandage for sore wrist on Tuesday, due to domestic dispute. On Thursday, claim she injured her wrist at work.
What we learned • Investigate • Ask when • Timeliness of the reporting • Document suspious statements – statements, pictures, equipment examinations
Other ASC Fatality • Long-term warehouse employee • Attempting to put a pallet on a truck with a ride-on forklift • Frustrated and backed-up too fast • Fell off the dock • Crushed by the forklift
What we can learn • No one, but those certified to use our walkie forklift, may do so • No ASC employee may use the state’s forklift
Personal Illness • Employee claimed excessive heat at work had been working in the garden all day • Medical diagnosis was not a medical cause
What we learned • We are responsible for hydration – make sure they drink • We are not responsible for blood sugar levels- not responsible that they eat • We are not responsible for medical bills for personal medical issues that do not arise out of work duties – heart attack, fainting, dizziness, seizures, etc. • Document them
Tuition Paid -Lessons Learned • May these stories help to remind us of the lessons learned the hard way, through the pain and suffering of employees and customers. • May we do our best to learn from them and prevent them in the future