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Cymorth Cymru Care Conference October 2012. Delivering an holistic care service. Providing Care. 15 R egistered C are Homes 3 Residential Nursing units 679 Residents 800 S taff. Regulators:. Regulation: National Minimum Standards POVA Mental Capacity Act 2005
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Cymorth Cymru Care Conference October 2012 Delivering an holistic care service
Providing Care • 15 Registered Care Homes • 3 Residential Nursing units • 679 Residents • 800 Staff
Regulators: • Regulation: • National Minimum Standards • POVA • Mental Capacity Act 2005 • Deprivation of Liberty Safeguards • Health & Safety • Care Council for Wales • Contracting & Inspection: • CSSIW • Local Authorities • Local Health Boards • Environmental Health • Fire Service • Voice of the service user: • Quality Assurance / Questionnaires • Families • Friends’ groups • House Committees • Advocacy • Compliments, Complaints & Queries External Stakeholders: Professionals – social workers, District Nurses, GPs, Pharmacies
Holistic services • Extra Care • Reablement • Transitional care • APD unit (Adult Physically Disabled)
Current Issues • Regulation • Continuing Health Care • Local authority fees • Top-ups & quality premiums