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THE FUTURE OF LAWYERS FROM DENIAL TO DISRUPTION. RICHARD SUSSKIND 2 May 2014 @richardsusskind. 3 old chestnuts 3 drivers 3 developments 3 stages 3 challenges. 3 old chestnuts. automation vs innovation. 3 drivers. more for less liberalisation technology. more for less. decomposing.
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THE FUTURE OF LAWYERSFROM DENIAL TO DISRUPTION RICHARD SUSSKIND 2 May 2014 @richardsusskind
3 old chestnuts 3 drivers 3 developments 3 stages 3 challenges
in-sourcing de-lawyering relocating off-shoring outsourcing sub-contracting co-sourcing near-shoring leasing home-sourcing open-sourcing crowd-sourcing computerising solo-sourcing KM-sourcing no-sourcing Multi-sourcing
13 disruptive legal technologies • Automated document assembly • Relentless connectivity • Electronic legal marketplace • E-learning • Online legal guidance • Legal open-sourcing • Closed client communities • Workflow and project management • Embedded legal knowledge • Online dispute resolution (ODR) • Intelligent legal search • Big data • AI-based problem solving
1980s – rule-based expert systems 1990s – knowledge management 2000s – Google etc 2010s – intelligent search, big data 2020s – 2nd generation AI
not modelled on brains fuelled by brute force computing ‘big know-how’ as well as ‘big data’ speech recognition natural language processing perfect search machine learning deductive, inductive, analogical, lateral inference
bespoke human service – exceptional interacting with systems as though human diagnostic-advisory planning document production intelligent search embedded AI-enabled ODR smart more than hard-wired, underpinned by communities of legal experience
what parts of your work could be undertaken differently – more quickly, cheaply, efficiently, or to a higher quality - using alternative methods of working?