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MISSION. FOCUS - GUIDE NOT TOO RESTRICTIVE LONG(ER) TERM. MISSION. IN PRACTICAL TERMS. WANTS/NEEDS BEING MET FOR CUSTOMERS/CONSUMERS (Who, what, how). WANTS, FAST FOOD. WHAT MIGHT CUSTOMRS OF FAST FOOD STORE WANT? _____________________ _____________________ _____________________
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MISSION • FOCUS - GUIDE • NOT TOO RESTRICTIVE • LONG(ER) TERM
MISSION IN PRACTICAL TERMS • WANTS/NEEDS BEING MET • FOR CUSTOMERS/CONSUMERS • (Who, what, how)
WANTS, FAST FOOD • WHAT MIGHT CUSTOMRS OF FAST FOOD STORE WANT? • _____________________ • _____________________ • _____________________ • _____________________ • _____________________
PRIORITY OF WANTS • 1st category • 2nd category • 3rd, 4th? • Wants shifting across categories?
Mission of Toro Corp. • “Short grass”…...
Mission of Disney World • “Show business”…...
MISSION Corporate • DIVERSIFIED RELATED PORTFOLIO • STRATEGIC FIT? • Core skill, technology • Complementary product • Channel of dist. • Customer groups • Overlapping customer uses
Strategic Fit? • Proctor and Gamble • Jif Peanut Butter • Duncan Hines • Folgers, Crisco • Tide, Charmin • Crest • Head and Shoulders
MISSION Corporate • DIVERSIFIED UNRELATED PORTFOLIO • Is real mission “Portfolio Management?”
MISSION = DEFINING “BUSINESS” • What business are we in? • What business will we be in? • What business should we be in?
DEFINING BUSINESS WHO WHAT HOW HOW = DISTINCTIVE COMPETENCIES