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Ushering Change in the Face of Adversity. A Change Project at The Leonard S. Washington Memorial Library of Southern University at New Orleans Shatiqua Mosby-Wilson and Laurie Gaillard. The Genesis of an Idea . A picture is worth a thousand words …….
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Ushering Change in the Face of Adversity A Change Project at The Leonard S. Washington Memorial Library of Southern University at New Orleans Shatiqua Mosby-Wilson and Laurie Gaillard
The Genesis of an Idea A picture is worth a thousand words ……
A FEMA Can or A Library • Treated Like Sardines
The Possibilities Are Endless • Unsolicited Donations Arrive Weekly • Boxes of Books everywhere • Multiple Employees in one Cubicle • Lack of shelving • Lack of study/quiet zones • Lack of uniform procedures
VISION • Technology • Service • Resources
The Project • Revamped the organization chart • Improved peer review process • Development and documentation of policies and procedures
The Project • Take advantage of emerging technologies • Partner with other departments on campus • Seek external funding
Making the Change • Survey of Library Staff • Survey Students • Interview Faculty, Deans and Administrators • Visit Other Libraries • Research Current Trends in Librarianship • Consult With Library School Faculty
Implementing the Change • Seek Administrative Support • Seek Campus Support • Place Orders for Furnishing • Document Document Document
Technical Services: the Guinea Pigs • Acquisitions • Serials project • Technical Services moves to a bigger space • Writing policies to justify decisions (esp. donations)
The Obstacles • Library Staff • Administration • Money • University strategic plan (work in progress)
Breakthroughs/Innovations • Learning to cut through the red tape • Scratching the backs of others • How to keep a happy staff
Applications of Learning • Stake holders and their involvement • Key change issues: how to change for the better of the library
Applications of Learnings • Resistance & how it was managed: HAHAHAHAHAHAHA • Describe which goals were achieved: managed to let TS be TS without bullying from public service
Summary • We’re just getting’ started…
Shatiqua Mosby-Wilson Library Director 6801 Press Drive New Orleans, LA 70126 (504) 286-5030 swilson@suno.edu Laurie L. Gaillard Catalog Librarian 6801 Press Drive New Orleans, LA 70126 (504) 286-5364 lgaillar@suno.edu Contact Information