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The Airline in a Box. Erik Andersson CTO Carmen Systems. The Box. Connect all our products and some more with each other, ...replace users with bots, ...replace reality with discrete event simulation, ...to form a virtual airline within the computer
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The Airline in a Box Erik Andersson CTO Carmen Systems
The Box Connect all our products and some more with each other, ...replace users with bots, ...replace reality with discrete event simulation, ...to form a virtual airline within the computer ...then replace simulation with reality and run airline without planners
Two Decades of Planning Gulf War Manual Planning 10 Jobs WTC Attack Optimized Planning 10 Jobs IntegratedPlanning And Operation1 Job 2011 1991 2001
Now Pax Revenue -pax rerouting costs -crew salaries, hotel, per diem -fuel costs -maintenance costs -ground handling costs -leases ... ____________________ =actual profit/loss Pax Revenue + forecast -pax rerouting costs (forecast) -crew salaries, hotel, per diem... -fuel costs -maintenance costs -ground handling costs -leases ... ____________________ = profit Planned Events Q2 Historical Events Q1
Profit Now Few hours before and under operation disruption cause costs and lost revenue. Planned profit Major Disruption Historical Events Planned Events
Pairings are planned 5-15 percent tighter. Profit Designed to survive operations Pairing manual Actuals raised 3-7 percent They are broken in rostering Historical Events Planned Events
You can start later because roster is fast Roster Profit Reserves allocated smart for operations manual Actuals raised Another 4 percent Pairings don’t break in optimized rostering Historical Events Planned Events
Better recovery Profit Optimizer 2 Optimizer 1 The snowstorm was recovered faster and better Manual process Historical Events Planned Events
Profit Feedback Historical Events Planned Events
Integration Profit Speed KPI Integration KPI =Total gain Speed KPI Opt Quality KPI Historical Events Planned Events Three of our KPI’s relate to the profitability our customer
Carmen Systems Johan Kollind, VP Crew Solutions 26 March 2003
Mission Statement To make transportation more costeffective, reliable and environmentally friendly
General Carmen in short... • Revenue: 21 MUSD in 2002 • Growth rate: 40% (5 year period) • Employees: 164 • Speciality: Resource optimization • Business model: Rental agreements • Clients: Airlines, railways • Headquarters in Sweden, branch offices world-wide
Value proposition Carmen implements resource optimization solutions that: • Improve utilization of resources • Increase operational stability • Provide measurability & control • Increase service level to client’s client ...for ambitious transportation organizations, worldwide
News News since last year • New clients • Northwest Airlines • Phillipine Airlines • Finnair • Widerøe • New offices • Singapore • Miami (opens in July) • New products • Carmen Integrated Operations Control • First delivery to Aeroméxico summer 2003
Product Overview Carmen PassengerRecovery Solver Carmen Integrated Operation Control Carmen Fleet Assignment Carmen Tail Assignment Carmen Fleet Recovery Solver Carmen Roster Maintenance Carmen Crew Pairing Carmen Crew Rostering Carmen Crew Recovery Solver Carmen Rave (General Modelling Language)
Carmen recovery solvers Scenario 1 Scenario 2 One manual solution Scenario 3 • Address all problems at once • Simulate also on the day of operation(e.g. impact of prolonged delays, bad weather,etc) • Low risk to add solver on top of the current system • The role of the user is changed from building a solution toevaluating a set of solutions
Carmen recovery solvers Airline Operation Crew Passenger Aircraft
Carmen recovery solvers Crew Passenger Aircraft Standbys, roster exchange, bargaining, cancellation and delay suggestions Re-bookings, upgrading, OAG flights, costs for accommodation and compensation Airline Operation Re-timings, standbys, tail swaps, fleet swaps, cancellations
Carmen recovery solvers Feasibility & cost control Passenger perception Airline Operation Crew Passenger Contains aggregated passenger booking info and fixed crew links Aircraft
Carmen recovery solvers Contact us for demonstrations
www.carmensystems.com carmen@carmensystems.com