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Healthy Communication

Healthy Communication. Advocating for Your Child. About us. David Scott, MA, LAC, LPCC Worked in Clinical Behavioral Health for 10 years Experienced in behavioral strategies for children Advocated for children with various agencies: schools, social services, juvenile court, etc.

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Healthy Communication

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  1. HealthyCommunication Advocating for Your Child

  2. About us • David Scott, MA, LAC, LPCC • Worked in Clinical Behavioral Health for 10 years • Experienced in behavioral strategies for children • Advocated for children with various agencies: schools, social services, juvenile court, etc. • Stacy Scott, MEd • Worked in Special Education for seven years • Treatment foster parent for six years • Advocated for children as a professional and parent

  3. Our story • Our Heart for Children • Treatment Foster Care with PATH • Our Adoption

  4. The role of communication • Extremely important in advocating for your child • Both verbal and nonverbal • How do you obtain what your child needs without angering all of your child’s providers?

  5. Communication Elements • Verbal vs. Nonverbal Communication • Breakdown of the numbers (with a caveat) • 55% is body language • 38% is tone of voice • 7% is actual words spoke (Mehrabian & Wiener, 1967 and Mehrabian & Ferris, 1967) • Three C’s of Nonverbal Communication • Context • Clusters • Congruence • Mehrabian, Albert (1972). Nonverbal Communication. Chicago, IL: Aldine-Atherton. ISBN0-202-30966-5.

  6. Nonverbal Communication • Nonverbal Cues to Consider • Posture • Gestures • Facial Expressions • Paraverbal Communication • Inflection • Pacing • Pitch • Tone

  7. Communication Styles • Passive • Aggressive • Passive Aggressive • Assertive

  8. Professionalism • Advocating for your child is your JOB as a parent • Conducting yourself as if you were at a work meeting is EXTREMELY important • Imagine yourself in a courtroom. Would your behavior or the way you speak get you charged with contempt of court? If so, reassess and start over!

  9. Hot buttons • What really irks you? • What gets under your skin? • What about how someone communicates to you sets you off? • Knowing the answers to these questions will help you be successful!

  10. Responding • Assertive, assertive, ASSERTIVE!!!! • You can advocate for your child without embarrassing yourself and losing the respect of the professionals in the room.

  11. Roadblocks • When all of your attempts have failed, what do you do next? • Know the Law! • It is there to make sure your child gets what s/he needs • Team up with another advocate • DD case manager (if applicable) • Other professionals involved in your child’s life (therapist, psychologist, psychiatrist, SLP, OT, PT, etc.) • Protection and Advocacy • Lawyer up!

  12. Questions

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