HR Consulting Services: Excellence in Outsourcing - PACE Global

1. HR Outsourcing Excellence! People PACE Global HR Consulting Services

2. WHAT IS NON-CORE TO YOU IS CORE TO US.

3. Vision & Mission Vision “To be the preferred HR Outsourcing Partner” Mission To partner with our customers to Facilitate them to be a ‘Preferred Employer of choice’ WHAT IS NON CORE TO YOU IS CORE TO US

4. Innovation Wealth Creation for All Integrity Fun & Joy Work Life Balance Our Core Values WHAT IS NON CORE TO YOU IS CORE TO US

5. We stand out • Foundation built on experiential learning and need analysis • Exclusive research in HR processes • Know how of a gamut of HR life cycles • Rich Experience in Indian and Global Markets • Experience in Build-up, Mergers & Acquisitions • In-depth domain understanding of Industry verticals • Facilitate organizations to acquire prestigious HR accolades • Built to suit systems and processes to sail through the recession times • Innovative HR Services delivery to Corporations whereby HR Leaders can concentrate on their Core Forte WHAT IS NON CORE TO YOU IS CORE TO US

6. Great place to work Opportunity Key Hire Recognition Recruitment Incentive Candidate Database ATTRACT Compensation and Benefit Strategic Recruiting REWARD HR - SOP ALIGN DEVELOP Individual Development Plan Induction Employees Engagement Executive Development Performance Review Development Center Human Resource Framework Reward – Rewarding employees to drive performance and recognize success. Attract – Acquiring talent to meet business objectives. Develop – Taking them thru a well defined career path, thru training and mentoring. Align – Ensuring employees are aligned and engaged to goals WHAT IS NON CORE TO YOU IS CORE TO US

7. 3 P Fundamental Inclusive Business Growth People Process Productivity Metrics Driven, high Corporate Governance Organisation Top & Bottom line Margins Delighted Workforce WHAT IS NON CORE TO YOU IS CORE TO US

8. E C A ACE Model Enduring Capable People Process Productivity Accelerated Standards are raised PACE Engagement Time WHAT IS NON CORE TO YOU IS CORE TO US

9. ACE Model 3P Fundamental Accelerate Capable Enduring People Acquire Engage Develop Process Defining / Designing Process Implementation Measurement Productivity Defining SLA’s / Goals Review / Measurement Enhance Productivity / Output PACE VALUE CREATION MODEL A C E Model 3 P Fundamentals “WHAT IS NON CORE TO YOU IS CORE TO US”

10. Perception & Analysis WHAT IS NON CORE TO YOU IS CORE TO US

11. Recruitment Process Workforce Planning Need Analysis Training Effectiveness Labor Law Statutory Joining to Exit SLA Based Delivery Reward & Recognition Employee Wellness PACE – Components Start Ups Mid Size Firms Large Firms WHAT IS NON CORE TO YOU IS CORE TO US

12. LIFE – Leading Initiatives for Excellence Acquisition • Organization Structure and Design • Workforce Planning • Organizational Alignment & Rightsizing • Search • Temp Staffing • Institutionalizing AOP /Budgets • Recruitment Sign Off & Budgeting • Recruitment Policy and Processes • Recruitment Automation & online tools • Candidature Assessments • Sr. Management Searches • Campus Recruitment • Competency based Recruitment • Innovative Recruitment • Employment Referral Check • Recruitment enablers – PD, branding Etc • Pre Employment Medical Check Up • Recruitment Manual WHAT IS NON CORE TO YOU IS CORE TO US

13. LIFE – Leading Initiatives for Excellence LIFE – Leading Initiatives for Excellence Culture • Learning Framework & policies • Establishing training Institutes • Induction programs • Executive Coaching, counseling • Leadership Development • Team dynamics development • Training-based HR Interventions • Training databases • Implementation of LMS • Need based training • Specific programs • Corporate Culture Building • Learn while you earn programs • Sabbatical programs • Collaboration with B schools • Target/goal based assessment • Performance based pay • Fast Track identification WHAT IS NON CORE TO YOU IS CORE TO US

14. LIFE – Leading Initiatives for Excellence Engagement • C&B Consulting • Facilitating PCMM • HR Statistical Research • Legal & statutory Management • HR Audit and Benchmarking • Competency Model Building • Diagnostics Climatic Surveys • Reward & Recognition Systems • Enterprise Automation • Policy Formulation • Payroll Management • Benefits & Reimbursements • Performance Management • Assessment Center • Outsourcing – HR Transactions • HR Branding • Corp Social Responsibility • Employee Wellness • Immigration Services WHAT IS NON CORE TO YOU IS CORE TO US

15. Gain from PACE • Enhanced HR services Quality • We will work closely with you to deliver the best of the HR services to your employees • HR Services Cost Reduction • We help you reduce the HR cost to a great extent over a period of relationship. • SLA Definition • We have models which define SLAs for each Service Delivery. We are committed. • Leverage Technology • We help you build the best suited & cost effective HR systems for your organization • Professional Approach • Start ups & small organizations, finds difficult to get seasoned HR professionals at optimal cost. We are aware of this need and help you fill the gap. • HR Strategy • We help you align Organizational & HR Strategy and enable you focus on the much needed HR strategy by taking over the transactions. • Service Excellence - Our habit. WHAT IS NON CORE TO YOU IS CORE TO US

16. PACE – Satisfaction to Delight • Working with you through all the stages of growth • Across all industry verticals • Delivery on mutually agreed Service Level Agreements (SLA) • Documentation of delivery processes • Periodic Top management meetings at agreed upon intervals • Flexible Engagement & Delivery model • End to end HR solutions on any Interfaces Our delight programs will help you discover and maximize the enormous potential in the Human capital. WHAT IS NON CORE TO YOU IS CORE TO US

17. HR Services for Various Industry Verticals Telecommunication IT Retail Banking Consulting Shipping & Logistics Government Infrastructure & Realty Aviation Bio-Pharma Environment Health care & Hospitals Education Institute Manufacturing Automotive And the list is growing….. WHAT IS NON CORE TO YOU IS CORE TO US

18. Client List WHAT IS NON CORE TO YOU IS CORE TO US

19. Our Special CSR Program Our Motto - Service for Services Industry Orientation Programs Special Programs designed for service personnel Special Awareness Programs Orientation with Corporate world Defence Industry Partnership Second career option for defence professionals WHAT IS NON CORE TO YOU IS CORE TO US

20. HR Shared Services

21. Level 0 E-HR portal IVR Kiosk Internet, Intranet Email form Level 1 Service Agent Level 2 Subject Matter Experts Case Worker Level 3 Expertise Center HRSS Overview Employee Self Services – Information available in Intranet or issues / concerns answered on email On call support. Handle ‘simple’ enquiries to provide professional and smooth service experience while performing routine transactions. Self Service PACE Partner PACE Contact Center Policy Experts Process Content Owners Inquiries EmployeesManagementHR Professionals • Experienced Benefits/HR Admin specialist • Experience in payroll processing • Experience in career development or other global processes • Policy Expert • Strategic and tactical HR Service Center WHAT IS NON CORE TO YOU IS CORE TO US

22. HRO Services Platter WHAT IS NON CORE TO YOU IS CORE TO US

23. Employee Branding

24. Employer Brand WHAT IS NON CORE TO YOU IS CORE TO US

25. Branding Communication

26. Payroll Services

27. Payroll Services Snapshot Payroll Processing Statutory Compliance Temp Staffing & Vendor Management Labour Law Compliance HR Widgets • Self Service modules: • On-Boarding • Confirmation • T & A • Leave • HR Letters • Ask HR Query • Ins. claim process • PF claim Process • Expenses claims • Exit Payroll & Benefits Reporting & Reco Year End Process Tax Filing Query Resolutions Online ESS & MSS PF, ESIC, LWF compliances PF/ESIC Employee services Income Tax and Professional Tax Returns and filings On-board employees MIS Online tools Payroll & Compliance HR - DMS Online Data Collection Validate & Verify Consolidate data Vendor Audits • Advisory Services • One Time Audit & Redressal • Recurring • Registers & Records • Returns, remittance & Renewals • Liason 27 WHAT IS NON CORE TO YOU IS CORE TO US

28. HR ION

29. Requirement REQUIREMENTS • HR Audit • Implementation of HRMIS

30. Objectives Audit Review current people & processes Recommend new HR interventions Transition- to HRMIS Ensuring there is continuity in the HR HR Operations Strategic HR WHAT IS NON CORE TO YOU IS CORE TO US

31. 3 Stages of Audit Enabler (Implementation) PACE will enable to foster implementation of processes, practices and continual improvement Conceptual (Presentation) Conceptualize the process framework Actual (Audit) Study the actual or existing process followed in the organization. Identify the Gap. WHAT IS NON CORE TO YOU IS CORE TO US

32. PACE Approach Voice of Management Voice of Employees PACE Action list With prioritization Delivery HR Audit Translating Inputs into specific HR initiatives Internal Survey WHAT IS NON CORE TO YOU IS CORE TO US

33. Facets of HR Audit Information System CareerManagement Systems Staffing and Allocation HR Process Training & Learning Organization Compensation & Benefits Communication Performance Management Infrastructure Rewards & Recognition Immigration Grievance Handling Employee Relations Organization Culture & Sensitization Legal HR Team Reinforcement & Branding Fun & Joy at work WHAT IS NON CORE TO YOU IS CORE TO US

34. HRMIS PARTNERSHIP

35. Future in CLOUD – 2D - view • First, corporate software is now moving to the cloud. The $15 billion+ marketplace for core human resources, payroll, and talent management software is being totally revamped. Companies are starting to replace all this core infrastructure software (much of which is 10-20 years old) with new cloud products – and the big players (TCS, Oracle and SAP) are buying their way into this market. • Second, the market for integrated talent management software has matured. Over the last ten years most companies purchased a wide variety of tools to help with recruiting, performance management, training management, compensation management, and workforce planning. • Source Forbes, 2013

36. Overview of iON HRMS System

37. iON Payroll Solution Overview

38. Solution Offering HR & Payroll Technology Platform HR Services (I) • Manage entire Employee lifecycle including leave, loan, advance, travel and claims etc. • End-to-end integration of Attendance from iON’s own Biometric / Smart Card solution • Powerful on demand reporting includes library reports, alerts, reminders & letters • Access key day to day transactions through SMS, Email,MToP (iON on Mobile) and Self Service • Site wise authorization and access • across solution • Web Installer enabled simplified configurations • of HRMS/Payroll processes • Manage custom rules & workflows for • diverse work force across locations • Bulk upload / download for HRMS / Payroll transactions • Dynamic Letter Generation and • Communication Templates • Audit Trail report can be made • available for all Configurations & • Transactions Payroll Services (M) Payroll Services (I) • Generation of Salary slip based • on pre defined SLAs • Multi channel delivery of Payslips - E-mail, • Self Service & Mobile • Timely generation of Form 16 report and What if analysis for Income tax • Generation of pre configured Statutory reports including Salary register • Filling for PF, ESIC and Income Tax as per pre defined SLAs • Configurable pay cycles, periods and pay head calculations • Online return filling for PF, ESIC and Income Tax • Full and Final Settlement processing • Statutory and Compliance Reports like Form 16, Form 12 etc. • Customizable Payslip accessible through email, and self service

39. CYCLE Why iON HRMS and Payroll? 40

40. Create a WIN WIN relationship

41. HR Legal Services

42. What is Statutory Compliance? Statutory Compliance is adhering to State Acts and Central Acts of the Government Why it is important ? E&C Power as a responsible Corporate Citizen, should adhere to the Local State Acts and Central Acts of the Government.

43. SCOPE OF STATUTORY COMPLIANCE • E&C Power Employees • Outsource Vendors Acts Covered Under Statutory Compliance • Local Shop and Establishments Act • Local Trade License Act • Payment of Gratuity Act 1972 • Minimum Wages Act 1948 • Payment of Wages Act 1936 • Contract Labour Act 1971 • Maternity Benefit Act 1961 • Equal Remuneration Act 1976 • Employment Exchange Act • Apprentiship Act

44. PRE REQUISITE FOR STATUTORY COMPLIANCE • Local Area Labour Inspector(State) under Shop Establishment Act • with Contact No and Address should be known to Branch Incharge. • Local Area Labour Enforcement Officer(Central) with Contact No and • Address should be known to Branch Incharge. • Above information to be displayed on Statutory Notice Board in the Branch. • Above information to be displayed in Local Language, Hindi and English

45. SHOP AND ESTABLISHMENT ACT • Registration under Shops & establishment Act to be Applied to Local Area • Labour Inspector • Prescribed forms to be taken from Local Labour Department Authorities • Consult Zonal Facilities Departments for the following Documents • Lease Agreement, Articles of Association Copy and Power of Attorney • to be collected from Zone Facilities. • Fee to be paid to Government Department as per the local Act. • Shop and Establishment Registration application to be submitted to Authorities • within a week from the date of Opening the Branch.

46. REGISTRATION UNDER SHOP AND ESTABLISHMENT ACT • Registration application to be submitted to the State Labour Department • Application for Registration to be signed by Authorized Signatory. • E&C Power& Outsource Employees to be covered under this Act (All vendors whose staff working in Branch Office) • Branch Incharge needs to monitor the additions and deletions of Employees and to be informed Government Authorities promptly in a prescribed format • as provisioned under the Local Shop and Establishment Act • Abstract of Local Shop and Establishment Act to be displayed Statutory • Notice Board • First Aid Box as per Local shop and Establishment Act to be kept in • prominent place in the Branch Office.

47. PAYMENT OF GRATUITY ACT 1972 Abstract of the Act Abstract of Payment of Gratuity Act 1972 in Local Language,Hindi and English to be displayed in Branch Statutory Notice Board. Notice of Opening Form A Notice of Opening under Payment of Gratuity Act 1972 to be submitted to Controlling Authority,Regional Labour Commissioner (Central) of Local Area Only E&C Power Employees to be Covered under Form A. Notice of Change Form B Notice of Change under Payment of Gratuity Act 1972 to be submitted to Controlling Authority, Regional Labour Commissioner (Central) of particular Local area, whenever there is a change in No of employees.

48. TRADE LICENSE PROCEDURES • Trade License is issued by Municipal Corporation authorizing any business • to carry on business under particular location. • Trade License needs to be applied to Municipal authorities wherever • applicable. Procedures • Trade License forms (2) to be collected from Municipal Corporation • Lease Agreement of the Premises • Passport Size photograph of Location Incharge • Property Tax Copy to be obtained from Landlord • NOC From Neighbors • Blue print of the Office plinth area • Vehicle Parking plan copy

49. Abstract/Notifications to be displayed under the Various Acts Please note all the Acts /Notifications to be displayed in Local Language/Hindi and English • State Shop and Establishment Act • Payment of Gratuity Act 1972 • Contract Labour Act 1971 • Maternity Benefit Act 1961 • List of Holidays • Notification of Minimum Wages under Local Act (Skilled/Semi Skilled/Unskilled) • Minimum Wages Act 1948 • Payment of Wages Act 1936 • Authorization to receive Notice under Payment of Gratuity Act (In Letterhead) • Notifications Under Rule 81D of Contract Labour Act 1971 • Notification under Various Statutory Provisions contains following information - Working Hours - Weekly Holiday - Payment Disbursement Day - Working Days - Salary Period

50. Abstract/Notifications to be displayed under the Various Acts • Form A - Notice of Opening - To be kept in File only • Form B - Notice of Change - To be kept in File only • Valid Trade License • Valid Shop and Establishment. • FORM 1 and 2 of Maternity Benefit Act 1961 – To be kept in File only