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Volunteers – The Heart of Collective Impact

Volunteers – The Heart of Collective Impact. Paula Sklodowski NFPB Membership Chair WGCU. Volunteers:  The Heart of Collective Impact (or how WE make a difference).

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Volunteers – The Heart of Collective Impact

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  1. Volunteers – The Heart of Collective Impact Paula Sklodowski NFPB Membership Chair WGCU

  2. Volunteers:  The Heart of Collective Impact (or how WE make a difference)

  3. “It’s the repetition of affirmations that leads to belief. And once that belief becomes a deep conviction, things begin to happen.” Muhammad Ali

  4. The estimated value of volunteer time for 2013: $22.55 per hour Source: Independent Sector, a coalition of charities, foundations, corporations, and individuals that publishes research important to the nonprofit sector.

  5. Why do people want to volunteer with your station? • They believe in your mission • They may have more time to share than money to give • They may want to see what public broadcasting is like from inside • They hope to get a job!

  6. Why does your station want to work with volunteers? • They can free staff to do other tasks • They provide extra hands for special events • Volunteers can bring a new perspective or new solution to an old project • Volunteers can be amazing ambassadors for your station out in the community

  7. Working with volunteers is easy when • You believe in the project • You know the details of the project/assignment • You communicate – early and often • You’re willingto train and work with them • You know your volunteers

  8. Working with volunteers can be challenging when • You don’t really know what you need • You can’t tell them what they’ll be doing or train them • You don’t know your volunteers or their limitations • Your plan is too rigid

  9. Prepare your staff to work with volunteers • Station management may be reluctant to use volunteers • Staff sometimes forgets that volunteers are also our customers • Reassure staff that volunteers are there to help them, not replace them

  10. Paula’s personal rules: • I’ve identified my ‘A’ team • I stay in touch – often and in detail • A staff member is ALWAYS available; volunteers should never have to deal with cranky members • You can’t say THANK YOU often enough • Enjoy yourself!

  11. And when something doesn’t quite work out as planned… “Don’t think of it as failure. Think of it as time-released success.” Robert Orben, comedian

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