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ESCIF De Rijp, Holland 2011

ESCIF De Rijp, Holland 2011. Quality of Healthcare in Europe The agenda of the next decade Marius Buiting. History of Healthcare Quality. Professional/Educational perspective System/Organizational perspective Proces/Result perspective Patient/Customer perspective

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ESCIF De Rijp, Holland 2011

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  1. ESCIFDe Rijp, Holland2011 Quality of Healthcare in Europe The agenda of the next decade Marius Buiting

  2. History of Healthcare Quality • Professional/Educational perspective • System/Organizational perspective • Proces/Result perspective • Patient/Customer perspective • Society/Added value perspective Marius Buiting

  3. A better understanding of healthcare quality • Input • Performance • Accountability Marius Buiting

  4. Performance • Focus • Ambition/passion • Learn from best practices • Feedback: immediate and visual • Lean • High trust, low tolerance Marius Buiting

  5. Differences in Europe • West Result • North Balance • South Choice • East Learning Marius Buiting

  6. Challenges for the next decade • Aging and demography • Multimorbidity and chronic diseases • What is normal? • Scenarios Marius Buiting

  7. The agenda for the next decade • Performance and added value • Integration and disruption • Self management and community • Diversity and choice • Technology and safety • Passion and compassion • Entrepeneurship and innovation Marius Buiting

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