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Guidance Interviews. Sarah Frend Manager, Professional Development. Overview. Structure Skills Clips from interviews. Definitions. Interviewing is about people talking to each other with a purpose or outcome in view.
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Guidance Interviews Sarah Frend Manager, Professional Development
Overview • Structure • Skills • Clips from interviews
Definitions Interviewing is about people talking to each other with a purpose or outcome in view. An interview is a positive exploration in which an interchange of information leads to new perspectives and consequent action.
What makes a successful interview? • SETTING • RAPPORT • STRUCTURE • SKILLS
Setting the scene • Privacy • Room layout • Access to relevant materials
Rapport • Empathy • Respect • Genuineness • Tone of voice & body language
Interview Structure Explore • Where are you now? • Where do you want to be? • How are you going to get there? Understand Action
Core Contracting Active Listening Questioning Target setting Specific Reflecting back Paraphrasing Summarising Being specific Focusing Clarifying Challenging Skills
Contracting Agreeing with the student the nature & scope of the discussion, so both are clear about the purpose & have realistic expectations • Student’s agenda • Time available • Scope of interview • Expected outcome
Active Listening A fundamental skill in guidance which requires total concentration. • Have an open mind • Find areas of interest • Use appropriate non verbal language • Allow silences • Resist distractions • Clarify understanding • Summarise Do not talk too much!
Open Focussing Clarifying Hypothetical Sharing Challenging Reflecting Summarising Questioning
Target Setting Targets should be SMART They are the steps needed to achieve broader goals or aims and might include:- • Subjects or courses • Learning style • Development of skills • Career or educational aims • Personal goals
Guidance Interviews Video clips from guidance interviews with four very different students & interviewers
Interview Skills Sarah Frend Manager, Professional Development