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Creating a Business Letter. Business Technology Applications. What is a Business Letter?. Why write one? Written to give information Written to serve as evidence in cases of dispute Written to build goodwill Written to remember facts Written because they are convenient
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Creating a Business Letter Business Technology Applications
What is a Business Letter? • Why write one? • Written to give information • Written to serve as evidence in cases of dispute • Written to build goodwill • Written to remember facts • Written because they are convenient • To Whom is one written? • What should be in one? • What is proper format?
What are the types of Business Letters? Formal Business • May or May not be typed on Letterhead • Letterhead • Already contains your return address • You don’t retype it
What are the Required Parts of a Business Letter? • Letterhead or Heading • Dateline • Inside Address • Salutation • Body • Complimentary Closing • Signature • Typists Initials • Optional: • Enclosure • Attachment
What’s in The Heading(yourinformation) • Single Spaced – followed by four lines • Always includes the date • As the last entry • Business Letter(no letterhead) • Your return address • Only abbreviation is Postal Code - NJ • May include Phone#, Fax#, Email@ • Date • Formal Business Letter(on letterhead) • Date only
What is the Inside Address(addressee’sinformation) • Person’s Name, Title • Company Name/Department • Company Address • Single Spaced • Followed by one blank lines (Enter Key twice)
What is the Salutation?(a greeting) • Dear Mr. Sloan • Dear Dr. Smith • Dear Ms. Jones • Gentlemen • Dear Sir or Madam
What is the Body?(The actual letter) • Brief and to the point! • Strictly Business • Guideline – 3 paragraphs (at least) • Brief Introduction • Contents - What I want • Conclusion and Thank you • Each paragraph: • Single Spaced • Followed by one blank lines (Enter Key twice)
Complimentary Close • Sincerely, • Yours truly, • Respectfully yours, • Followed by three lines (Enter Key 4 times) • After printing you will sign the letter here
Signature • Your Full Name • Mrs. Regina Sikorski • Your Title (if appropriate) • Computer Club Moderator • Followed by one lines (Enter Key twice) • If optional parts are required
Optional Parts • Typist Initials • If your secretary typed this for you • RES/js • Enclosure • If something else is in the letter or package • Followed by one lines (Enter Key twice)
What are acceptable formats for a Business Letter? • Block • All parts are Left Justified to the margin • Modified Block • All parts Left aligned • Heading, Close, Signature at tab position 3.25 • Indentation – choose either • No paragraph indentation • All paragraphs first line indent .5
What are acceptable punctuation styles for a Business Letter? • Open • No punctuation after • Salutation or Complimentary Closing • Dear Mrs. Smith • Respectfully yours • Mixed • Punctuation after • Colon (:) after Salutation • Dear Sir: • Comma (,) after Complimentary Closing • Sincerely,
Understand that parameters can be mixed and matched –8 Possibilities