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Business Process Mapping University of Colorado

Business Process Mapping University of Colorado. Why Model Processes?. Understand and analyze current way of working Redesign and improve Use model as a way to implement a standard way of working Train new employees Communicate with other groups and external entities.

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Business Process Mapping University of Colorado

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  1. Business Process MappingUniversity of Colorado

  2. Why Model Processes? • Understand and analyze current way of working • Redesign and improve • Use model as a way to implement a standard way of working • Train new employees • Communicate with other groups and external entities

  3. Process Modeling Standards The Business Process Management Initiative (BPMI) has developed a standard Business Process Modeling Notation (BPMN). • The primary goal: • provide a notation that is readily understandable by all business users, • from the business analysts that create the initial drafts of the processes, • to the technical developers responsible for implementing the technology that will perform those processes, and finally, • to the business people who will manage and monitor those processes.

  4. Basic Process Components Processes are: A set of Activities and Tasks, which are performed by Participantsin Roles, organized in a particular Sequence, directed and measured by Time and Events / Triggers Activities / TasksA single unit of work, can be performed by a person or system ParticipantsPeople or systems that provide input to, or perform work steps within a process RolesA layer of abstraction that creates the link between participants and activities / tasks SequenceThe logical order in which work steps are performed TimeAverage or desired durations for work items Events / TriggersOccurrences that cause a process to start, direct a process sequence, or cause a process to end

  5. Basic Process Components • In order to prevent the need for a VERY large sheet of paper, we create a process hierarchy that allows us to compartmentalize and focus on specific process segments • Our process hierarchy will be the following: • Cycle • Process • Subprocess • Activity • Task

  6. Basic Process Components • A basic set of symbols have been built into the Visio template • These symbols are compliant with the Business Process Modeling Notation (BPMN) standard, managed and supported by the Object Management Group

  7. Swimlanes • Swimlanes provide a means to show who is responsible for specific work • Events and controls may appear in any swimlane

  8. Visio Template Overview

  9. Example Quoting Process

  10. Questions?

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