Protecting Your System When You Are Online

1. Protecting Your System When You Are Online Presented By: Dan Barker Special Projects Manger - Kingdom Telephone Co

2. Overview • This session is designed to: • Put Your Mind At Ease • Inform and Educate • Arm You With The Tools • Make Your Internet Experience Pleasant & Safe Protecting Your System When Online

3. How The Internet Works A View From 30,000 Ft. Protecting Your System When Online

4. How The Internet Works – A View From 30,000 Ft. Survivable Protecting Your System When Online

5. How The Internet Works – A View From 30,000 Ft. Enable different types of computers and devices all talk and communicate together… • Protocols Were Born • TCP/IP • HTTP • POP3 & SMTP • 100s of Others Protecting Your System When Online

6. How The Internet Works – A View From 30,000 Ft. Protocols Protecting Your System When Online

7. Message is sent How The Internet Works – A View From 30,000 Ft. Protecting Your System When Online

8. How The Internet Works – A View From 30,000 Ft. Because of the true nature and by design the Internet is an OPEN resource, but can be susceptible to pitfalls. Protecting Your System When Online

9. Your Privacy Online How To Protect It Protecting Your System When Online

10. Your Online Privacy Why is my information so important to someone? Businesses want to gain new customers and keep the customers they have. To do this, they need information. The more information a business has about a prospect or a customer, the more likely it can meet that customer’s needs or shape its promotions to appeal to those needs. This is called a “profile.” Protecting Your System When Online

11. Your Online Privacy Why is my information so important to someone? Remember when Radio Shack began asking you for your mailing address? They were leading the way for modern business. Now, virtually every company wants your personal information because their customer database is so valuable. This is called “Database Marketing”. Protecting Your System When Online

12. Your Online Privacy Online Methods Of Getting Your Data • Online Forms & Registrations • Websites (Traffic and Web Logs) • Newsgroups • Spyware/Adware Protecting Your System When Online

13. Your Online Privacy What They Do With Your Information • Market additional products to you. • Sell it to a third-party company for a fee or a commission on the products it sells to you. • Trade it as barter for the use of another company's customer database. This leads to unwanted email offers, more junk mail, and targeted web sites. Protecting Your System When Online

14. Your Online Privacy How To Deal With This… Don’t give out SS # or other personal information. Don’t respond to surveys or polls unless sure of source – and then only give generic information Weigh the importance of someone having your information Protecting Your System When Online

15. Your Online Privacy Other pitfalls will also cause a loss of privacy… Viruses Hackers Online Scams Adware/Spyware Protecting Your System When Online

16. Your Online Privacy How would you like having a person follow you around town ? Recording everything you did… Reporting back to a company on where you went, what you did, and what you purchased? Protecting Your System When Online

17. Your Online Privacy Spyware is any software that employs a user's Internet connection in the background without their knowledge or explicit permission. It typically comes in the form of a small part of a larger program that sits there reporting your every move. Protecting Your System When Online

18. Your Online Privacy Other privacy invading programs include RealNetworks RealDownload, Netscape/AOL Smart Download, NetZip Download Demon, Comet Cursor Spyware Infested Software List. (http://www.infoforce.qc.ca/spyware/) Protecting Your System When Online

19. Your Online Privacy Aureate.com 1. Your name as listed in the system registry 2. Your IP address 3. A listing of ALL software that is shown in your registry as being installed. 4. Ad banners you may click on 5. All downloads you do showing the filename/file size/date/time/type of file 6. Full time and date stamps of all your actions while using your browser 7. The dialup number you are dialing in on. 8. Dialup password if saved Protecting Your System When Online

20. Your Online Privacy Additional help for this topic can be found at Gibson’s Research web site at www.grc.com which also offers software to assist you in checking your machine and ridding it of this type of invasion. Protecting Your System When Online

21. Email & Spam Protecting Your System When Online

22. Email & Spam Typical junk email comes in the form of: Chain letters Pyramid schemes Get Rich Quick schemes Offers for pornographic web sites Stock offerings Quack health products Protecting Your System When Online

23. Email & Spam • Free Web Hosting (GeoCities, Tripod) • Shareware/Software • Data Mining • Opt-In Email Lists and “Get Paid To Surf” programs. • Forwarded Emails With All Headers (jokes, virus warnings) • Newsgroups & Ebay • Software Registrations Protecting Your System When Online

24. Email & Spam So What Can I Do? Complaining – Does it do any good? If you want to complain, you should forward the message, including the full headers, to the services that handled the message, complaining that you don't want such mail. What specific address? Use both abuse@[domain] and postmaster@[domain] If you see the message was routed through AOL, then send it to abuse@aol.com & postmaster@AOL.com. NOT YOUR ISP Protecting Your System When Online

25. Email & Spam So What Can I Do? Never Respond to Spam Use A Throw Away Address Use SpamCop – spamcop.net Don’t Forward Mail With Everyone’s Address When Filling Out Online Forms – Use Throw Away Address or Bogus Address Use screen name not email address for Ebay, Chat Rooms, etc. Protecting Your System When Online

26. Cookies Protecting Your System When Online

27. Cookies A cookie is a small text file that is planted on your hard disk when you visit certain Web sites. These cookies are stored in your "cookie" folder or subdirectory. Not all cookies are bad. In order to separate the bad from the good, you need to understand the three basic types of cookies. Protecting Your System When Online

28. Cookies Type 1: Logon Cookies — These are common where the site requires registration. Provides you with a convenient way to access the site without having to re-enter your logon information every time you visit Type 2: Preference Cookies — Example, when you visit a weather site, a cookie may be used to store your zip code, so that you don't have to enter this every time you want to check your local weather forecast. Protecting Your System When Online

29. Cookies Type 3: Tracking Cookies —Some cookies are used to store information about ads you have clicked on, sites you have visited, and even files you have downloaded. The goal of this cookie is visitor tracking and is far from innocent. The problem is that this is done without your permission for reasons that are not disclosed. Protecting Your System When Online

30. Cookies I just want to block all cookies. You can set your security level on most browsers to reject all cookies. There will be some sites that simply don't let you on. Internet Explorer is set up to allow the creation of cookies; however, you can specify that you be prompted before a site puts a cookie on your hard disk, so you can choose to allow or disallow the cookie. Protecting Your System When Online

31. Cookies I just want to block all cookies. IE 6.0 implements advanced cookie filtering based on the Platform for Privacy Preferences (P3P). Protecting Your System When Online

32. Online Scams Don’t Get Caught In One Protecting Your System When Online

33. Online Scams Protecting Your System When Online

34. Online Scams Do business with companies you know and trust. Understand the offer. Look carefully at the information and ask for more information, if needed. Check out the company's track record. Ask your state or local consumer protection agency. Protecting Your System When Online

35. Online Scams Be careful to whom you give your financial or other personal information. You may be better off paying by credit card than with a check, cash or money order. Protecting Your System When Online

36. Online Scams Don't ever buy an item that you learn about via bulk email ("spam"). If you are buying something at a reputable online auction site, always check out the references for the seller and only buy from sellers who have good references. Use common sense and trust your intuition. Protecting Your System When Online

37. Viruses/Trojans Protecting Your System When Online

38. Viruses/Trojans Many times a message is attached with a file that gives the user the impression that he is receiving a new screen saver or game. When in fact when the recipient executes this small attachment not only does it install a visible application but also a silent and hidden application as well. The silent application the user just installed will allow a remote computer to access all applications on the users computer hard drive. Protecting Your System When Online

39. Viruses/Trojans Good Health Comes From… Install and USE and Virus Program Virus programs should be kept up to date! Check If Your Provider Offers Email Virus Scanning The best defense is treat every attachment with caution – EVEN IF YOU KNOW THE SENDER Protecting Your System When Online

40. Viruses/Trojans “Shoring Up Defenses” One of best according to many reviews and sources is Zone Alarm. The “light version” can be downloaded at www.zonealarm.com for free. Protecting Your System When Online

41. Hoaxes & Urban Legends Protecting Your System When Online

42. Hoaxes & Urban Legends Internet hoaxes and chain letters are e-mail messages written with one purpose; to be sent to everyone you know. The messages they contain are usually untrue. Hoax messages try to get you to pass them on to everyone you know using several different methods of social engineering. Protecting Your System When Online

43. Hoaxes & Urban Legends If the warning uses the proper technical jargon, most individuals, including technologically savvy individuals, tend to believe the warning is real. Spammers will use this method to get email addresses. This lends itself to - Trust in authority Excitement Sense of importance or belonging Protecting Your System When Online

44. Hoaxes & Urban Legends Netscape and AOL have recently merged to form the largest internet company in the world. In an effort to remain at pace with this giant, Microsoft has introduced a new email tracking system. This email is a beta test of the new software and Microsoft has generously offered to compensate whoever participates in the testing process. For each person you send this email to, you will be given $5. For every person they give it to, you will be given an additional $3. For every person they send it to you will receive $1. Protecting Your System When Online

45. Hoaxes & Urban Legends Curt B. Please Forward Chain Letter Dear FriendsMy name is Curt and I live in Charleston, SC. My son Jermaine recently was hit by a car in front of our apartment. Taco Bell Chihuahua This is SOOOOOO Cool!!!!!! You Have to see this!!!!!! It is SOOO cute that the people that HAVE seen this keep asking me to send it to them again!! Send this to 1-7 people and you will see the little Taco Bell Chihuahua walk to the middle of you screen and he will say "Yo Quiro Taco Bell." Protecting Your System When Online

46. Hoaxes & Urban Legends • Federal Bill 602pGuess the warnings were true. Federal Bill 602P 5-cents per E-mail sent. It figures! No more free E-mail! We knew this was coming!! Bill 602P will permit the Federal Government to charge a 5-cent charge on every deliveredE-mail. Washington DC lawyer Richard Stepp is working without pay to prevent this legislation from becoming law. The US Postal Service is claiming lost revenue, due to the proliferation of E-mail, is costing nearly$230,000,000 in revenue per year. Send this E-mail to EVERYONE on your list, and tell all your friends andrelatives to write their congressional representative and say "NO" to Bill 602P.PLEASE FORWARD! Protecting Your System When Online

47. Hoaxes & Urban Legends 1. Note whether the text was actually written by the person who sent it to you. If not, be skeptical. 2. Look for the telltale phrase, "Forward this to everyone you know." 3. Look for statements like "This is not a hoax" or "This is not an urban legend." They usually mean the opposite of what they say. 4. Look for overly emphatic language, the frequent use of UPPERCASE LETTERS and multiple exclamation points!!!!!!! 5. If the message seems geared more to persuade than to inform, be suspicious. Hoaxers are out to push emotional buttons. 6. Check for references to outside sources. Hoaxes will not typically name any, nor link to Websites with corroborating information. Protecting Your System When Online

48. Hoaxes & Urban Legends DO NOT circulate  warnings without first checking with an authoritative source. Authoritative sources are your computer system security administrator, your computer incident handling team, or your antivirus vendor.   Most anti-virus companies have a web page containing information about most known viruses and hoaxes. Protecting Your System When Online

49. Instant Messengers Viruses Privacy Could be problem for children Set Some Rules For Their Use! Protecting Your System When Online

50. Password Defenses Protecting Your System When Online