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3 C omponents of O ganization D evelopment. Change Culture Analysis Intergroup Development Interventions. The Change Process. Planned Change. New Direction for Organization. Unfreezing (Anxiety) Moving (Psychological Safety) Refreezing (Stabilizing).
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Change Culture Analysis Intergroup Development Interventions
Planned Change New Direction for Organization
Unfreezing (Anxiety) Moving (Psychological Safety) Refreezing (Stabilizing) Resistance to the Change Process
Who are we? What are our shared assumptions? How do we behave? What do we value? What do we believe? Cultural Analysis
New Attitudes New Commitment New Future Casting New Vision
Rewards • Recognition • Promotion Reinforcing New Culture
Reduce conflict between groups Open communication channels Develop greater collaboration among groups The Goals of Intergroup Development Interventions
Cultural Diversity Different goals Varied backgrounds and experiences Causes of group conflicts
Share perceptions • Clarification of perceptions • Feedback and further discussion • Diagnosis and problem-solving • Evaluation of progress Five-step Process
Integrates employee goals with goals of company • Clarifies goals of company • Increases employee motivation Management By Objective (MBO)
Agreement on goals Action plans Progress reviews Evaluation MBO Four-Step Process