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A word about project vision. INFO 330: P roduct Selection Flows and functions. What is in your flow?. Core flow – product selection Lots of products Lots of attributes Lots of ways to use attributes to locate products Before the selection flow Where to even start
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What is in your flow? • Core flow – product selection • Lots of products • Lots of attributes • Lots of ways to use attributes to locate products • Before the selection flow • Where to even start • What do I know, what don’t I know? • How does the system around the product work? • Awareness of your system • Gathering general info • Talking with friends getting recommendations • After the selection • Is this a good deal? • Do I trust the vendor? • Going from what I want to seeing the actual item • Making the purchase • Ongoing vender relationship
Product selection flow types • One step • Indexes • Straight ahead Hierarchies • Short loop • Search results with re-search • Product list with refinements (facets) • Multi-step • Questionnaires • Wizards • Associative explorers
One - step Selector Success
Short loop Select Refine Success
Multi step Look Look Look Look Success Look
Wizard • http://h41112.www4.hp.com/promo/saleswizard/index.html
Sample Flow Baseline Stage 3a Stage 2 Stage 1 • Reasons for choice • asdj • afds • Reasons for success • asdj • afds Stage 3b • Reasons for failure • asdj • afds • Reasons for failure • asdj • afds
Selection Functions • Query building • Results • Filters • Crumb trails • Rating and comments • Partial views • Comparisons • Upsell and cross sell • Favorites • Collaborative filters • Recently viewed • Typing accelerators • Shopping carts • Advanced Image (slideshows, pan and zoom, video) • Cross-post