Wrap up Presentation - Rules

1. Wrap up Presentation - Rules • HOW TO USE THE TEMPLATE • This wrap up presentation template is valid for a scoping workshop for DCM • It is of utmost importance to point out • the top issues, issues/risks (more detailed) and preliminary findings • our powerful Solution Manager tool including the Issue tracking functionality and Collaboration Scenario • the importance of an E2E approach and the benefits it brings • Forfurther details regarding “how to” presentations, refer to training material USMR09 • For guidelines regarding Management presentations, refer to the documentation provided in the Learning Map Onsite Service Delivery.

2. Scoping Workshop DCM Speaker’s Name/Department (delete if not needed)Month 00, 2011 Customer NOTE: Delete this element. Use the white area to place your partner or customer logo. Resize the box to fit the logo.

3. Agenda • Core Business Processes Overview • Involved Interfaces Overview • Overview Risks for DCM identified • Next Steps

4. Agenda • Core Business Processes Overview • Involved Interfaces Overview • Overview Risks for DCM identified • Next Steps

5. G • Y • R Reviewed Business Areas and Processes - Overview Local Sales Order Processing Indirect/Wholesales Inquiry [SIS update] Export Sales Order Processing Lost Orders Processing Demand Planning FI/CO-PA • Adapt to your needs

6. Host - MOBILE • SAP CRM [SERVER] - PC6 • SAP R/3 • Update assignment • Upload assignment • Letter with confirmation information • Create debit memo request • Invoicing and posting to FI • Colaboradores - CLICK • Create confirmation with reference to service order • Create debit memo request • Update statistics • Update assignment (status time) • Create / update iBase • Create confirmation items (service / spare part items) • Goods issue posted for spare parts • Post costs / revenue to CO • Update statistics • Save (validation / change status) • Transfer working times via CATS (HR) • Update CO object • Maintain erroneous documents manually • Create CO object • Post CO-PA object Core Business Process <XYZ> • Replace with Customer‘s Processes - 1 Slide per Business ProcessHighlight Integration Issues, e.g. where are consistency reports missingCustom coding that needs to be analyzed etc • 2 • 1

7. Agenda • Core Business Processes Overview • Involved Interfaces Overview • Overview Risks for DCM identified • Next Steps

8. Subcontractor • WIP/Ship • Fileserver • WIP/Ship • Fileserver • EDI Server • Service Provider • WIP/Ship • Fileserver • ... • FTP • FTP • tp • Scheduler • PBF • Forecasting • Data Mapper • FTP • IDoc • AMB • MES • Legacy Systems • tp • SUBCO • Oracle DB • BWP • BW • sql • Sql • POP • APO Optimizer • ALE • Oracle DB • RFC • Native SQL • POP • APO DB, LC • MI1 • R/3 • qRFC (CIF) <Project> Interfaces Architecture • Replace with Customer‘s Interfaces • Provide for each interface the technolgy and the objects exchanges • Highlight the ones where monitoring should be setup or TC might be endangered • 2 • 3

9. Agenda • Core Business Processes Overview • Involved Interfaces Overview • Overview Risks for DCM identified • Next Steps

10. Y • R Priority Setting Criteria

11. R Very High Issues/Risks Identified • Short Issue / Risk description Findings / Current situation xxx Risks / Impacts xxx ExpectationsOptional (e.g. ‘a specific time window must be met’) xxx Recommendations Optional when BackOffice approval/further analysis is required xxx Results Optional (when recommendation is implemented and improvements are obvious) xxx Status Optional (relevant when the issue is being worked on during the onsite delivery) Open / In process by <customer> team / Close Effort implementation: High Optional One slide for each areaTC, DCM Reports, Interface Monitoring

12. Y High Issues/Risks Identified • Short Issue / Risk description Findings / Current situation xxx Risks / Impacts xxx ExpectationsOptional (e.g. ‘a specific time window must be met’) xxx Recommendations Optional when BackOffice approval/further analysis is required xxx Results Optional (when recommendation is implemented and improvements are obvious) xxx Status Optional (relevant when the issue is being worked on during the onsite delivery) Open / In process by <customer> team / Close Effort implementation: High Optional One slide for each areaTC, DCM Reports, Interface Monitoring

13. Medium Issues/Risks Identified • Short Issue / Risk description Findings / Current situation xxx Risks / Impacts xxx ExpectationsOptional (e.g. ‘a specific time window must be met’) xxx Recommendations Optional when BackOffice approval/further analysis is required xxx Results Optional (when recommendation is implemented and improvements are obvious) xxx Status Optional (relevant when the issue is being worked on during the onsite delivery) Open / In process by <customer> team / Close Effort implementation: High Optional One slide for each areaTC, DCM Reports, Interface Monitoring

14. Agenda • Core Business Processes Overview • Involved Interfaces Overview • Overview Risks for DCM identified • Next Steps

15. Solution Manager BPO Project Timeline Remote analysis Scoping Scoping Workshop Results Follow-up Detailed Requirements Core business process analysis High Level Project Plan Realization Business Process Analysis Interfaces Check reports Tests & GoLive Onsite/Remote Remote Onsite Remote

16. Thank You! • < Team Lead Name > • < Contact Data > • SAP Active Global Support