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Bridging the Gap – Automating IT Danny Calametti – SMA VP Bus. Dev. Neville Kroeger –

Bridging the Gap – Automating IT Danny Calametti – SMA VP Bus. Dev. Neville Kroeger – SMA Senior VP Unisys Road Show: 2010. Agenda. Who is SMA and why are we here? GAPs … I ain’t got no stinkin GAPS! OpCon/xps DEMO SMA Dashboard SMA Resource Monitor Next Steps - Q & A.

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Bridging the Gap – Automating IT Danny Calametti – SMA VP Bus. Dev. Neville Kroeger –

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  1. Bridging the Gap – Automating IT Danny Calametti – SMA VP Bus. Dev. Neville Kroeger – SMA Senior VP Unisys Road Show: 2010

  2. Agenda • Who is SMA and why are we here? • GAPs … I ain’t got no stinkin GAPS! • OpCon/xps DEMO • SMA Dashboard • SMA Resource Monitor • Next Steps - Q & A

  3. Past IT Environment Job A Job F Job C Job M File B Job B Job Job R Job S Job J Job H Job X File G Tape 1 File A Job Y Job P Job O Job D Job Z File N Job Q

  4. Today’s Environment - the Challenge: IBM UNISYS TANDEM Open systems Virtual systems Batch, scripts, commands Transactions, ERP’s File transfers, reports

  5. Your Automation View

  6. Common Business Issues in IT Today • Studies show IT staff spend about 60% of time dealing with abnormal events • Complex environments with many different operating systems equate to difficulty in managing cross-platform business process flow • Managing growth within the Enterprise • New projects typically result in additional systems - increasing complexity and ability to manage environment • Human error • Complex environments result in operational mistakes that affect contracted Service Level Agreements (SLAs), liability, reputation or even financial penalties • To err is human, but the most often result from an OpCon/xps deployment is not headcount reduction … but allowing existing resources to be more productive!

  7. Modern Datacenter Environment Dev. Mgmt. • “Enterprise” Systems • Microsoft Windows • Linux • Unix (Sun, HP, IBM, etc.) Admin Ops Applications Management Tools Network Storage • Traditional Systems • IBM z/OS, MVS, iSeries, VSE • HP OpenVMS, MPE/iX, Nonstop • Unisys ClearPath Systems • MCP • OS2200

  8. Modern Datacenter Environment The ‘Business’ Dev. Mgmt. • “Enterprise” Systems • Microsoft Windows • Linux • Unix (Sun, HP, IBM, etc.) Admin Ops Applications Management Tools Network Storage • “Traditional” Systems • IBM z/OS, MVS, iSeries, VSE • HP OpenVMS, MPE/iX, Nonstop • “ClearPath” Systems • MCP • OS2200 8

  9. AUTOMATED DATA CENTER

  10. OpCon/xps Core Functions:Event-Driven Automation Event = A change to a Process or System Status Datacenter Environment Power / UPS NetworkMonitoring DisplayVisualization SystemMonitoring File - incoming - changes - etc. incomingE-mail Event Action DatabaseMonitoring Useractions Operations Log Alert LogMonitoring Application

  11. The OpCon/xps Dashboard • The OpCon/xps IT Automation Dashboard provides a flexible means to display the state of user-defined entities within the IT Environment. • It is architected in such a manner as to provide the most flexible options for displaying statuses, as well as providing flexible options for providing data and information for display.

  12. What can I use it for? • IT Service Level Management • Is stuff available when it is supposed to be? • Is it performing like it is supposed to? • Are Services available? • Is a database up and available? • Is a Web Site up and running? • Monitoring • Has a file arrived? • Are my disks getting full? • Is the computer room door closed?

  13. The OpCon/xps DashboardDEMO

  14. Dashboard Architecture Display Component Maintenance Client Database Tables:- DBViews, DBItems Web Service Display Component Display Component Evaluation Service

  15. Dashboard Summary • Very Flexible and Configurable ‘back-end’ • Web Service Interface • Able to be consumed by anything that can call a web service • Display only – security should not be an issue • Completely flexible ‘front-end’ • graphical/icon display, text display • On any device that can call a web service • Browsers, Fat Clients, PDAs, Smartphones, Scrolling Displays, Text-to-speech

  16. SMA Resource Monitor - File Management • Watch for file arrival • Trigger events • Wild cards • File renaming • File processing • Monitor disk space • Monitor CPU • Additional counters • Send notifications • Take corrective action

  17. The OpCon/xps Resource Monitor DEMO

  18. Enterprise Management Associates • What are enterprises achieving with Work Load Automation?

  19. Empower your team to: Accomplish more without adding additional staff Become proactive rather than reactive Add enhanced services to attract new customers Receive comprehensive reports/documentation in seconds not hours Remove the propensity for human error – ”Repeatable perfection” Value of Automating

  20. Next Steps – DCT Automation Assessment Questions? Thank you for your attention and interest!

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