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EMS Communication Systems

Learn about the benefits and elements of EMS communication systems, including radio systems and future trends. Explore the role of patient radio reports and system elements such as dispatch consoles and mobile communications centers. Understand terminology and technology used in radio systems. Discover the importance of early dispatch and patient communication.

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EMS Communication Systems

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Presentation Transcript

  1. EMS Communication Systems

  2. Topics • Benefits of EMS Communication Systems • System Elements • Radio Systems • The Future • Patient Radio Reports

  3. Benefits of EMS Communication Systems • Point of Receipt for Service Request • Assignment of Appropriate Resources • Pre-arrival Instructions • Notification & Dispatch of Resources • Incident Tracking • Safety (EMER button & AVL) • System Status Monitoring Mechanism • Data Management & Research Tool

  4. System Elements • 911 & 311 Access Points • Communications Center Staff • Call Taker • Dispatcher • Field Receiving Units • Pager, Radio, MDT, Printer, Field Comm Center • Field Transmitting Units • Mobile/Portable radio, MDT, Cellular phone, Field Comm Center • AVL

  5. System Elements Early Dispatch Consoles

  6. System Elements Dispatcher Console Call Taker Position

  7. System Elements Enhanced 911 Screen

  8. System Elements Mobile Communications Center

  9. System Elements Media TVs Comm Consoles Emergency Operations Center

  10. Radio Systems • Terminology • Frequency vs. Band • Simplex vs. Duplex • Repeater System • VHF • UHF • Most common for emergency medical uses • 800 megahertz • 900 megahertz

  11. The Past

  12. The Present & Near Future Mobile Data Terminal (MDT) & Laptop PC Enhanced 911 Screen Medical Priority Dispatching & Prearrival Instructions

  13. Patient Radio Reports • Communicates Info to Receiving Facility • Allows Receiving Facility to Prepare • Should be: • Brief, Pertinent Info • Confidential • Descriptive of the Patient’s Status • Requires Practice to Become Proficient

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