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EMS Communication Systems. Topics. Benefits of EMS Communication Systems System Elements Radio Systems The Future Patient Radio Reports. Benefits of EMS Communication Systems. Point of Receipt for Service Request Assignment of Appropriate Resources Pre-arrival Instructions
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Topics • Benefits of EMS Communication Systems • System Elements • Radio Systems • The Future • Patient Radio Reports
Benefits of EMS Communication Systems • Point of Receipt for Service Request • Assignment of Appropriate Resources • Pre-arrival Instructions • Notification & Dispatch of Resources • Incident Tracking • Safety (EMER button & AVL) • System Status Monitoring Mechanism • Data Management & Research Tool
System Elements • 911 & 311 Access Points • Communications Center Staff • Call Taker • Dispatcher • Field Receiving Units • Pager, Radio, MDT, Printer, Field Comm Center • Field Transmitting Units • Mobile/Portable radio, MDT, Cellular phone, Field Comm Center • AVL
System Elements Early Dispatch Consoles
System Elements Dispatcher Console Call Taker Position
System Elements Enhanced 911 Screen
System Elements Mobile Communications Center
System Elements Media TVs Comm Consoles Emergency Operations Center
Radio Systems • Terminology • Frequency vs. Band • Simplex vs. Duplex • Repeater System • VHF • UHF • Most common for emergency medical uses • 800 megahertz • 900 megahertz
The Present & Near Future Mobile Data Terminal (MDT) & Laptop PC Enhanced 911 Screen Medical Priority Dispatching & Prearrival Instructions
Patient Radio Reports • Communicates Info to Receiving Facility • Allows Receiving Facility to Prepare • Should be: • Brief, Pertinent Info • Confidential • Descriptive of the Patient’s Status • Requires Practice to Become Proficient