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10 Things You Didn’t Know About The Indian Mobile Consumer

10 Things You Didn’t Know About The Indian Mobile Consumer. Monetizing Mobile in Emerging Markets London, September 2010. India … Big On Heart & In Size . India: Comfort In Numbers. Mobile phones leading the next wave of consumer revolution. A Billion strong consumer base

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10 Things You Didn’t Know About The Indian Mobile Consumer

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  1. 10ThingsYou Didn’t Know About The Indian Mobile Consumer Monetizing Mobile in Emerging Markets London, September 2010

  2. India … Big On Heart & In Size

  3. India: Comfort In Numbers Mobile phones leading the next wave of consumer revolution A Billion strong consumer base Among the world largest & fastest growing economies The world’s second largest mobile market Over 3X more mobile phones than televisions

  4. Indian Mobile Industry Provides as many Opportunities as Challenges Set to overtake China as the largest mobile population by 2013 Currently valued @$40 Bn and 650Mn+ subscriptions Characterized by low ARPU ($3.5) and a high rate of consumer churn

  5. The Indian Mobile Consumer 10 Things You Probably Didn’t Know

  6. 1. An Irresistible Number • The actual subscriber base is approximately 440 Mn • Still larger than the entire population of USA • Explains the popularity of the dual SIM device (15% share) • Tele-density in urban India has crossed 100%

  7. 2. Captivating The Grassroot Consumer Too • Rural consumers form half the Indian mobile universe but @20% penetration, still has potential to grow • Adoption of services driven by VAS services besides mere calling

  8. 3. Have Small Pockets But Big Dreams • Essentially a low ARPU, prepaid market (@98%) • Sachet pricing key to success for innovative products • Full song downloads @Re.1 added 6,00,000 consumers

  9. 4. Are Young, Restless & Mobile 50% consumers are less than 30 years old. In fact the new age mantra of the youth is Kapda (clothing) – Music – Mobile By 2011, 1 in 5 young mobile consumers will be from India; even today every 2nd teenager already has a mobile

  10. 5. Helps Them Stay Connected ‘Anytime, Anywhere’ • My mobile is • A mail box / a social connect device / a jukebox / a chat device • Facebook is the 3rd most visited site and has seen a YoY growth of over 600% • A whopping over 50% claim the mobile to be their primary device for music consumption

  11. 6. Is Their Window To The World • Mobile internet users comprise 25% of all Internet users and have grown by 120% in the last year • While trial is a challenge, adoption is almost a given • Of all mobile Internet users, 63% use it daily • With 3G coming in data consumption is set to increase

  12. 7. Is A Personal Screen • Indian households characterized by single TV sets but multiple mobile phones. • 1/3rd have more than one phone • TV serves as a family device often controlled by the housewife’s preferences • Given the large young, male audience mobile sees greater consumption of • (S)exciting imagery and video • Cricket info / scores / updates • Playing games (82%)

  13. 8. Is Their Projection To The World • Smartphone adoption growing rapidly • Smartphone devices grew 120% in volumes • Sold an estimated 5 Mn devices • RBT is a reflection of self • RBT market in India is worth $ 500 Mn • Touchscreens / Social connect / Hi Res Camera / Apps are spoiling the consumer for choice

  14. 9. Works As A Filler Medium • Services like voice chatting, follow celebs picking up rapidly • Airtel’s Talk 2 Me with Bipasha witnessed traffic of over 30000 consumers in just one circle over one hour. • Airtel’s Movie Talkies offering compressed 30 min audio clips (original time: 180 min) seen stupendous success • Voice chat offering an ‘Agony Aunt’ service sees heavy traction across operators

  15. 10. Provides A Connect To Their Roots • Bollywood forms a core connect to India through its culture of song n dance, dramatic story telling and larger than life stars • 50 Mn strong Diaspora across the world • Hungama touches 3 Bn across 40 countries everyday

  16. To Sum It All… • A huge market with equally huge opportunities and challenges • Customization and innovation are key to lure the consumer • Price point innovation is extremely important particularly for low ARPU consumers • Localization of content - the mantra to reach out to the masses • Segmentation is a must, while Bollywood offers the largest base, devotional and regional content also thrive • Appeal to the youth imperative for success • Advent of 3G to drive Internet traffic and higher data consumption • Rise of smartphonesales • An increasingly mobile consumer seeking entertainment and social connect on the go

  17. Thank You

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